Recommended dishes: Traditional Sauced or Dry Rubbed Wings
Daniel Adamson
Provided great service when I messed up a GrubHub order. This is a great Donatos location
Food: 5
Service: 5
Tim Walpole
Last time I ordered mariachi beef and got chicken instead but usually a good store
Atmosphere: 3
Food: 4
Service: 3
Zachary Ziolkowski
I called this location to place an order for delivery and the automated system flagged my address as too far away ([according to Apple Maps] 1.2 miles) so it transferred me to the store. When a real person picked up the phone, she immediately told me to place it through the automated system because she was “really busy”. Not sure how I’m supposed to place an order at all at this point.
Atmosphere: 1
Food: 1
Service: 1
T. M.
Loved Donatos pizza so much we even had it in the airport on our way out of Ohio!
Atmosphere: 5
Food: 5
Service: 5
Tamara Medallian
Loved Donatos pizza so much we even had it in the airport on our way out of Ohio!
Atmosphere: 5
Food: 5
Service: 5
Kyle Harden
I ordered a pizza from this location at approximately 10:15 tonight and was told it would arrive around 10:50. I just received a notification that the new arrival time is 11:47 PM. This is the last time I ever order from Donatos.
Service: 1
Matthew Vanderboegh
The two ladies working at 7:00 on July 3rd were unprofessional, unprepared, and had no business being left unsupervised. The dining room was filled with people that were either waiting on orders or were waiting to have their food remade because they received the wrong order. When the pizza arrived roughly 30 minutes after it should have, the beef in the mariachi beef pizza was piled in the middle. I witnessed a food delivery driver and other patrons yelled at, and a 2 liter bottle thrown around in frustration. Of course no one had a name tag. Needless to say this is the last time I make the mistake of ordering from Donatos. They really need to hire a better trained staff.
Food: 1
Service: 1
Leah Likens
Pizza was decent, subs sucked. Was promised 1239 delivery but didn't get it til 1259... horrible. The sub was not good at all. We usually go to northwest Blvd but tried this location clearly a big mistake. No communication on the delivery issue.
Atmosphere: 1
Food: 2
Service: 1
Lieutenant Superville
You just can't find a better pizza that looks and tastes like this?
Ordered one pizza 25min before close on 2/18/24 (I usually try not to order food near closing, but this was a rare exception). It never came, stayed up late waiting in case. Tried to call the next day but could not get through the manager extension. One attempt, I was transferred to the worthington location instead. Tried to submit a complaint/refund request on the customer service website and still have not heard back 10 days later. Frustrating experience. Sorry for ordering late, but at least cancel it or refund me instead of ignoring my order.
Service: 1
Herem Abbes
Unprofessional Long waiting store
Tyler Drake
This Seth dude was such a great guy! I had to wait 10 more minute due to the fact I added something on to my order, (which was fine) but the best thing is once it was finished cooking, he went out of the way to let us know by waving us down outside while I was in the car. He was such a nice dude even talking to him made the day better for me! He deserves a rasie!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza
Collin D
Ordered one pizza 25min before close on 2/18/24 (I usually try not to order food near closing, but this was a rare exception). It never came, stayed up late waiting in case. Tried to call the next day but could not get through the manager extension. One attempt, I was transferred to the worthington location instead. Tried to submit a complaint/refund request on the customer service website and still have not heard back 10 days later. Frustrating experience. Sorry for ordering late, but at least cancel it or refund me instead of ignoring my order.
Service: 1
Joel Cox
Best pizza on the planet.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza, Pepperoni Pizza
Grabbed a pizza for takeout.
Food: 4
Recommended dishes: Traditional Sauced or Dry Rubbed Wings
Provided great service when I messed up a GrubHub order. This is a great Donatos location
Food: 5
Service: 5
Last time I ordered mariachi beef and got chicken instead but usually a good store
Atmosphere: 3
Food: 4
Service: 3
I called this location to place an order for delivery and the automated system flagged my address as too far away ([according to Apple Maps] 1.2 miles) so it transferred me to the store. When a real person picked up the phone, she immediately told me to place it through the automated system because she was “really busy”. Not sure how I’m supposed to place an order at all at this point.
Atmosphere: 1
Food: 1
Service: 1
Loved Donatos pizza so much we even had it in the airport on our way out of Ohio!
Atmosphere: 5
Food: 5
Service: 5
Loved Donatos pizza so much we even had it in the airport on our way out of Ohio!
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza from this location at approximately 10:15 tonight and was told it would arrive around 10:50. I just received a notification that the new arrival time is 11:47 PM. This is the last time I ever order from Donatos.
Service: 1
The two ladies working at 7:00 on July 3rd were unprofessional, unprepared, and had no business being left unsupervised. The dining room was filled with people that were either waiting on orders or were waiting to have their food remade because they received the wrong order. When the pizza arrived roughly 30 minutes after it should have, the beef in the mariachi beef pizza was piled in the middle. I witnessed a food delivery driver and other patrons yelled at, and a 2 liter bottle thrown around in frustration. Of course no one had a name tag. Needless to say this is the last time I make the mistake of ordering from Donatos. They really need to hire a better trained staff.
Food: 1
Service: 1
Pizza was decent, subs sucked. Was promised 1239 delivery but didn't get it til 1259... horrible. The sub was not good at all. We usually go to northwest Blvd but tried this location clearly a big mistake. No communication on the delivery issue.
Atmosphere: 1
Food: 2
Service: 1
You just can't find a better pizza that looks and tastes like this?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered one pizza 25min before close on 2/18/24 (I usually try not to order food near closing, but this was a rare exception). It never came, stayed up late waiting in case. Tried to call the next day but could not get through the manager extension. One attempt, I was transferred to the worthington location instead. Tried to submit a complaint/refund request on the customer service website and still have not heard back 10 days later. Frustrating experience. Sorry for ordering late, but at least cancel it or refund me instead of ignoring my order.
Service: 1
Unprofessional
Long waiting store
This Seth dude was such a great guy! I had to wait 10 more minute due to the fact I added something on to my order, (which was fine) but the best thing is once it was finished cooking, he went out of the way to let us know by waving us down outside while I was in the car. He was such a nice dude even talking to him made the day better for me! He deserves a rasie!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza
Ordered one pizza 25min before close on 2/18/24 (I usually try not to order food near closing, but this was a rare exception). It never came, stayed up late waiting in case. Tried to call the next day but could not get through the manager extension. One attempt, I was transferred to the worthington location instead. Tried to submit a complaint/refund request on the customer service website and still have not heard back 10 days later. Frustrating experience. Sorry for ordering late, but at least cancel it or refund me instead of ignoring my order.
Service: 1
Best pizza on the planet.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza, Pepperoni Pizza
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