Very disrespectful employee and the worst place I have ever seen
Lee Jihye
Terrible service, the so-called “manager” needs to teach his employees some customer service. I simply stated that I was given the wrong order and I was hit with utter disrespect. I’m not one to comment on terrible service but this is by far the worst. Step up your game fellas.
Atmosphere: 1
Food: 1
Service: 1
Christine Hamman
Ordered my food and it was supposed be ready by 5:36 pm and had to wait in line for almost an hour for all my food to be burnt. And I called the store and waited on hold for over 15 mins to not finish what I was saying to be hung on. And when I came back with the burnt food they was rude and I asked to talk to the one that answered the phone and they won't let me talk to them. Hopefully they get a visit from corporate. They was also turning customer's away that wanted to order food. This makes no sense
Atasia Henderson
I order a medium pepperoni with extra pep and banana peppers it wasn't on time I called and was told a door dash driver stole it and they made me another one it will be here in5 minutes . Me:if you just made it how it's gonna be here in 5 minutes any wootarather I pick up or have delivered its either burned don't come second one hahaha it comes and it's cold. Not the correct order at all wasn't double pepperoni. Yall suck !!!!!
The worst ever Donatoes Pizza Never again
Atmosphere: 2
Food: 3
Service: 2
Michael Burke
Never again food never showed up I placed it at 4:30 now it 6:30 I called and the phone keeps ringing n hanging up worse customers service
Atmosphere: 1
Food: 1
Service: 1
Z F
So I decided to order at 2:30 and have the order for 5:30 pm. 5:30 pm rolls around and no pizza, I call and call the location up to at least 20 times without getting an answer. I go to the store to see what happened with my order the driver took it. Go home wait another 30 minutes then decided to go back to the store because the pizza hadn't been delivered yet. Get to the store and then i get a call from the door dash driver saying he delivered my pizza. Frustrated, i leave the store and head home when i get home my order is sitting on my porch in FREEZING!!!! temperatures. I've been ordering from you guys for 25 years and ever since you implemented the door dash you're service has been crap. My food was supposed to be ready by 5:30 and didn't get to the house until 6:30.
Atmosphere: 1
Food: 5
Service: 1
Zhymeer Giles
Darrian gave exceptional service thanks for providing A1 customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza, Ham & Smoked Provolone, Big Don, Works
jilda Swift
Good location very friendly and quick for a pickup
Atmosphere: 5
Food: 5
Service: 5
Riccy Diaz
excellent
Atmosphere: 5
Food: 5
Service: 5
Ronald Prilaman
Always great food. I work for a dealership not far from this establishment. And roughly every two or three Saturdays the company orders pizza for the employees. We absolutely love it however this situation and several other situations I've always visited Vistana autos. I love the pizza the service at the counter the lady that gave me my order when I arrived she is extremely Pleasant and the food is absolutely hot and delicious. Always on point and I appreciate that thank you Donatos you're always keeping my stomach full
Very disrespectful employee and the worst place I have ever seen
Terrible service, the so-called “manager” needs to teach his employees some customer service. I simply stated that I was given the wrong order and I was hit with utter disrespect. I’m not one to comment on terrible service but this is by far the worst. Step up your game fellas.
Atmosphere: 1
Food: 1
Service: 1
Ordered my food and it was supposed be ready by 5:36 pm and had to wait in line for almost an hour for all my food to be burnt. And I called the store and waited on hold for over 15 mins to not finish what I was saying to be hung on. And when I came back with the burnt food they was rude and I asked to talk to the one that answered the phone and they won't let me talk to them. Hopefully they get a visit from corporate. They was also turning customer's away that wanted to order food. This makes no sense
I order a medium pepperoni with extra pep and banana peppers it wasn't on time I called and was told a door dash driver stole it and they made me another one it will be here in5 minutes .
Me:if you just made it how it's gonna be here in 5 minutes any wootarather I pick up or have delivered its either burned don't come second one hahaha it comes and it's cold.
Not the correct order at all wasn't double pepperoni.
Yall suck !!!!!
The worst ever Donatoes Pizza
Never again
Atmosphere: 2
Food: 3
Service: 2
Never again food never showed up I placed it at 4:30 now it 6:30 I called and the phone keeps ringing n hanging up worse customers service
Atmosphere: 1
Food: 1
Service: 1
So I decided to order at 2:30 and have the order for 5:30 pm. 5:30 pm rolls around and no pizza, I call and call the location up to at least 20 times without getting an answer. I go to the store to see what happened with my order the driver took it. Go home wait another 30 minutes then decided to go back to the store because the pizza hadn't been delivered yet. Get to the store and then i get a call from the door dash driver saying he delivered my pizza. Frustrated, i leave the store and head home when i get home my order is sitting on my porch in FREEZING!!!! temperatures. I've been ordering from you guys for 25 years and ever since you implemented the door dash you're service has been crap. My food was supposed to be ready by 5:30 and didn't get to the house until 6:30.
Atmosphere: 1
Food: 5
Service: 1
Darrian gave exceptional service thanks for providing A1 customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza, Ham & Smoked Provolone, Big Don, Works
Good location very friendly and quick for a pickup
Atmosphere: 5
Food: 5
Service: 5
excellent
Atmosphere: 5
Food: 5
Service: 5
Always great food. I work for a dealership not far from this establishment. And roughly every two or three Saturdays the company orders pizza for the employees. We absolutely love it however this situation and several other situations I've always visited Vistana autos. I love the pizza the service at the counter the lady that gave me my order when I arrived she is extremely Pleasant and the food is absolutely hot and delicious. Always on point and I appreciate that thank you Donatos you're always keeping my stomach full
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peperoni Pizza
Restaurantji Recommends
Lunch at Donatos was quite delicious.
Atmosphere: 4
Food: 4
Service: 4
Never coming here again
80% dead!
Food: 4
Service: 5
Very long wait.
Atmosphere: 1
Food: 4
Service: 1
nasty food and wrong food so lose-lose
Atmosphere: 1
Food: 1
Service: 1
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