Donatos Pizza

5388 N High St, Columbus
(614) 846-3373

Recent Reviews

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Khaled Achour

Best Pizza ever 🍕

ROBERT Reed

LOVE GOING THERE FOR THE FOOD AND SERVICE VERY NICE PRICES ARE GREAT WOULD RECOMMEND

Atmosphere: 5

Food: 5

Service: 5

Matthew Layton

Donatos Pizza is my favorite pizza place! Never had any complaints that weren’t solved and handled effectively! Delivery drivers are always nice and polite; appreciative of the monetary tips they are given.

Food: 5

Service: 5

alaina h.

Very rude and unprofessional . ‘General manager’ is hostile and wants to pick fights with people that are just trying to pick up orders ! It’s unbelievable.

Service: 1

Rs_smoker1995

Great store love the staff management is always great and friendly

Atmosphere: 5

Food: 5

Service: 5

Ben Hooker

Excellent service. Very friendly staff, pizza was great as always

Atmosphere: 5

Food: 5

Service: 5

Nikki Maxwell

At first she was very nice but when I was putting my delivery in a hot bag she was trying to tell me how to do my job. She turned my bag away from the direction I had it and said it’s easier to do it that way. She didn’t have to physically move my bag. She could’ve just suggested it and I would’ve told her I have a physical disability that prevents me from moving certain ways and I had to turn the bag back the way I had it to put the food in the hot bag. Then she said that it tips if u put it in that way but I never tip the pizza. Stop telling people to do it a certain way cause everyone is different. Micromanaging rude

Service: 2

mounir yassi

After waiting almost 30 minutes this what we got 😠 very disappointed

taieb le-taieb

I ordered ultimate 4 cheese pizza with extra cheese I got half mozzarella pizza check the picture my order number was 53594854 and I paid 21.59 to get something I didn't order they are closed now I can't go back to them unfortunately!

Corey Hannigan

Solid value and consistent pizza. The drive thru makes pickup convenient. Service was good as well as the food. Will have to try other specials

Atmosphere: 5

Food: 5

Service: 5

Chevonne Sullivan

This location is a hit or miss, most of the time it’s a miss! I have lived in this neighborhood for almost 3 years and once it became 2025 this restaurant has struggled. I have simple orders! I love a veggie sub and I do modify my sub. Depending on who is working will depend on how my sub looks and tastes. I order my veggie sub with no onion, no Italian dressing, and well done baked. I cannot tell you how many times this has been done wrong and I’ve had to call the store and have them remake it, and run back to the store. I may be 7 mins away but how annoying is the inconvenience. There is a woman in there that makes the sub amazing every time but unfortunately she is not always at the sub station. She has told me multiple times that she needs to train others on how to properly build the sub and have them toast the bread separately from toasting the toppings. Well I wish everyone would get it right !
Long story short, I decided to do this review today because my order from my sub issue to the pizza quality has pushed me over the edge. It’s so bad that I want to get a job there just to be the next person at the sub station who makes superb subs. It’s not that hard! So here are photos of my order last night.
***My sub was poorly made, my individual cheese pizza looked a mess! The sub was saturated in Italian dressing to the point there was a large puddle in the box. No tomatoes on it, barely any toppings other than a bunch of lettuce and banana peppers. This pizza came just as it looks. It looks like someone separated the slices and it’s just not attractive to look at. There is a huge speed bump in the middle as well.
I am so disappointed and I wish they would get new management and new people.

Atmosphere: 3

Food: 1

Service: 3

Erica Gonzalez

They did not get our pizza right and instead of being polite and try to make it right we got a lecture on how we need to be better on catching their mistakes and they still did not make the pizza right the second time.

Ari Levine

Rude manager, would absolutely never do business here again.. Would rather drive the extra 2 miles to get Pizza House… the food was okay but not up to par.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Big Don

ISAAC&YO

A woman staff was extremely rude- getting very aggressive from the beginning of her conversation. If you expect a polite/fair response/reaction then fix your attitude.. otherwise you will get the same energy. That staff was looking to fight. Go instead learn some customer service. Not a kid-friendly place AT ALL. Unprofessional staff.

Atmosphere: 1

Food: 1

Service: 1

ISAAC\u0026YO

A woman staff was extremely rude- getting very aggressive from the beginning of her conversation. If you expect a polite/fair response/reaction then fix your attitude.. otherwise you will get the same energy. That staff was looking to fight. Go instead learn some customer service. Not a kid-friendly place AT ALL. Unprofessional staff.

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