My Asiago bread was doughy with melted cheese on top ? wow…my salad was missing a ranch dressing and the big Don sub had wilted lettuce covered in Italian sauce… cold uncompleted order and I tipped. I’m heavily disappointed ! I trashed everything except the Dr Pepper. I’m upset! The driver got here 4 minutes before the order was due. So based off my past experience in food. The driver was the only one who earned his keep.
Food: 1
Service: 1
Bonnie Henry
No delivery drivers and Doordash cancelled my order 15 mins before it was supposed to be delivered.
Atmosphere: 1
Food: 4
Service: 1
deborah hammond
Too much Italian dressing on Big Don!!! Soaked the bottom of the box
Atmosphere: 3
Food: 3
Service: 4
Sarah Fisher
I do really like the veggie pizza. Individual size is just right for a good filling meal! Also love the drive thru at this location. Wish they'd bring back cauliflower wings!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Asiago Cheese Bread
Diandre Harrison
The little white girl in the back is rude as hell. I ordered online. My pick up time was 6:56 and she has me waiting ten minutes with no line so she can make sandwiches in the back for a pizza that was already made and sitting in the rack. Then she muttered a bunch of insults under her breath when she I addressed it. Never going back
P
Excellent staff
floyd west
Just ordered a 10 inch pizza asked it to be cooked well done and the crust was barely cooked chewy and doughy was
Atmosphere: 2
Food: 2
Service: 4
Rachel L.
Customer service could use some work. Felt offended after picking up my pizza through the drive thru.
Jeff R.
Donatos is kind of my guilty pleasure. I know there are a lot better pizza places and I know I should be ordering from local pizzerias, but Donatos does give me a feeling nostalgia so I keep going back. This particular location is closest to me so it is where I order from most often. I live maybe 2 minutes from this location and yet the pizza still often shows up barely warm. Which is extremely disappointing. The pizza itself is fairly good, but not great. I like the tang of their pizza sauce a lot. I believe the sauce is actually the strongest part of their pies. I also enjoy they have Cheryls Cookies available. They follow up the pizza perfectly!I also would like to mention one time I contacted Donatos customer service with a small complaint. I was impressed how quickly they responded and how they handled the situation. I will keep ordering Donatos because nostalgia tastes good.
Madala Venkata rama krishna
Today at around 9:20 we ordered a pizza there is a woman and a man but they didn’t respond properly and they are talking with a lot of disrespect and attitude I would never suggest to anybody who needs good service and proper
Donato’s on High Street in Worthington is awesome. I work late on Sundays. Often my late dinner. I order on line. Pizza is always ready for me. It’s delicious and the people working are always so pleasant. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large
Bob Roehm
I ate for my first time on 9-15-2023] at Donatos Worthington at 5388 N. High St. [near the northern boundary of the "Clintonville" neighborhood of Columbus].Since I am a regular customer at Donatos Upper Arlington and know the Donatos menu quite well, I used my smartphone to order my favorite Donatos food item -- while standing near the Village Green in Worthington -- and then walked slightly longer than one mile southward to Donatos Worthington.My food choice on 9-15-2023 had been a Big Don® Italian with Sausage Crumbles [oven baked with shaved ham, sliced salami, smoked Provolone, family recipe sausage, banana peppers, freshly cut Roma tomatoes, lettuce, and house Italian dressing].My Big Don® Italian with Sausage Crumbles had been ready soon after I had arrived at Donatos Worthington; my food had been as delicious as my food always is whenever I eat at Donatos.After I had finished my meal and had resumed my walking journey south to Morse Rd., I noticed that Donatos Worthington is located at the intersection of N. High St. and Charleston Ave.I paused my southward journey for a moment -- while crossing Charleston Ave. -- and looked eastward hoping that I might see people dancing "The Charleston" [that dance from the 1920s] in the middle of the street.Sadly, no one had been dancing within my view so I continued walking towards Morse Rd.
Linda Lowe
We just ordered 2 pizzas and 2 subs on a Saturday night and it was the bomb!!! Looked like the commercial and tasted amazing! Our waiter dude was so nice and brought it out to the car for us! Plus... he was a little hottie! ???
Atmosphere: 5
Food: 5
Service: 5
Joshua Wise
This is the second time I ordered from here, both times was hot garbage. Ordered a large cheese, extra cheese but I got a burnt large cheese instead. I should've read reviews first I guess, my fault.
Atmosphere: 1
Food: 1
Service: 2
Troy Sullivan
I preordered for delivery at this location for 4:45, even got an email comfirmation stating so. 5:00 comes around and no order, 5:30 comes around and no order. I checked my bank account and showed that I was charged for the order but was never received. I called donatos and was transfered to the store about my issue by a rep. The phone just rang and rang with no answer. I called back and the same thing was transfered to the store but the phone just rang. Finally I called and asked the callcenter rep who answered to speak with a manager because at this point I was considering this a scam since I never received my food. Same thing, was transfered to the store and no answer. Finally about 6:30 a doordash driver shows up with my order wich was cold so I would imagine that I was probably sitting out since 4:45 the way it taisted. I am a donatos rewards member and a good frequent customer, well this may change after the experience I had. They can deliver my order late but they took no time to charge my card.
My Asiago bread was doughy with melted cheese on top ? wow…my salad was missing a ranch dressing and the big Don sub had wilted lettuce covered in Italian sauce… cold uncompleted order and I tipped. I’m heavily disappointed ! I trashed everything except the Dr Pepper. I’m upset! The driver got here 4 minutes before the order was due. So based off my past experience in food. The driver was the only one who earned his keep.
Food: 1
Service: 1
No delivery drivers and Doordash cancelled my order 15 mins before it was supposed to be delivered.
Atmosphere: 1
Food: 4
Service: 1
Too much Italian dressing on Big Don!!! Soaked the bottom of the box
Atmosphere: 3
Food: 3
Service: 4
I do really like the veggie pizza. Individual size is just right for a good filling meal! Also love the drive thru at this location. Wish they'd bring back cauliflower wings!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Asiago Cheese Bread
The little white girl in the back is rude as hell. I ordered online. My pick up time was 6:56 and she has me waiting ten minutes with no line so she can make sandwiches in the back for a pizza that was already made and sitting in the rack. Then she muttered a bunch of insults under her breath when she I addressed it. Never going back
Excellent staff
Just ordered a 10 inch pizza asked it to be cooked well done and the crust was barely cooked chewy and doughy was
Atmosphere: 2
Food: 2
Service: 4
Customer service could use some work. Felt offended after picking up my pizza through the drive thru.
Donatos is kind of my guilty pleasure. I know there are a lot better pizza places and I know I should be ordering from local pizzerias, but Donatos does give me a feeling nostalgia so I keep going back. This particular location is closest to me so it is where I order from most often. I live maybe 2 minutes from this location and yet the pizza still often shows up barely warm. Which is extremely disappointing. The pizza itself is fairly good, but not great. I like the tang of their pizza sauce a lot. I believe the sauce is actually the strongest part of their pies. I also enjoy they have Cheryls Cookies available. They follow up the pizza perfectly!I also would like to mention one time I contacted Donatos customer service with a small complaint. I was impressed how quickly they responded and how they handled the situation. I will keep ordering Donatos because nostalgia tastes good.
Today at around 9:20 we ordered a pizza there is a woman and a man but they didn’t respond properly and they are talking with a lot of disrespect and attitude I would never suggest to anybody who needs good service and proper
Atmosphere: 1
Service: 1
Restaurantji Recommends
Donato’s on High Street in Worthington is awesome. I work late on Sundays. Often my late dinner. I order on line. Pizza is always ready for me. It’s delicious and the people working are always so pleasant. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large
I ate for my first time on 9-15-2023] at Donatos Worthington at 5388 N. High St. [near the northern boundary of the "Clintonville" neighborhood of Columbus].Since I am a regular customer at Donatos Upper Arlington and know the Donatos menu quite well, I used my smartphone to order my favorite Donatos food item -- while standing near the Village Green in Worthington -- and then walked slightly longer than one mile southward to Donatos Worthington.My food choice on 9-15-2023 had been a Big Don® Italian with Sausage Crumbles [oven baked with shaved ham, sliced salami, smoked Provolone, family recipe sausage, banana peppers, freshly cut Roma tomatoes, lettuce, and house Italian dressing].My Big Don® Italian with Sausage Crumbles had been ready soon after I had arrived at Donatos Worthington; my food had been as delicious as my food always is whenever I eat at Donatos.After I had finished my meal and had resumed my walking journey south to Morse Rd., I noticed that Donatos Worthington is located at the intersection of N. High St. and Charleston Ave.I paused my southward journey for a moment -- while crossing Charleston Ave. -- and looked eastward hoping that I might see people dancing "The Charleston" [that dance from the 1920s] in the middle of the street.Sadly, no one had been dancing within my view so I continued walking towards Morse Rd.
We just ordered 2 pizzas and 2 subs on a Saturday night and it was the bomb!!! Looked like the commercial and tasted amazing! Our waiter dude was so nice and brought it out to the car for us! Plus... he was a little hottie! ???
Atmosphere: 5
Food: 5
Service: 5
This is the second time I ordered from here, both times was hot garbage. Ordered a large cheese, extra cheese but I got a burnt large cheese instead. I should've read reviews first I guess, my fault.
Atmosphere: 1
Food: 1
Service: 2
I preordered for delivery at this location for 4:45, even got an email comfirmation stating so. 5:00 comes around and no order, 5:30 comes around and no order. I checked my bank account and showed that I was charged for the order but was never received. I called donatos and was transfered to the store about my issue by a rep. The phone just rang and rang with no answer. I called back and the same thing was transfered to the store but the phone just rang. Finally I called and asked the callcenter rep who answered to speak with a manager because at this point I was considering this a scam since I never received my food. Same thing, was transfered to the store and no answer. Finally about 6:30 a doordash driver shows up with my order wich was cold so I would imagine that I was probably sitting out since 4:45 the way it taisted. I am a donatos rewards member and a good frequent customer, well this may change after the experience I had. They can deliver my order late but they took no time to charge my card.
Atmosphere: 4
Food: 3
Service: 1