Always great pizza. Sub was incorrect. Staff needs to find a personality and not just display bitterness towards customers just because they walked in.
Atmosphere: 4
Food: 5
Service: 2
Troy Clark
Don't even try ordering from here. They don't answer calls, when they finally do they put you on hold until you hang up. I let it sit on hold for an hour. I've never dealt with such horrible management. They owe me a credit from last time because I ordered for delivery and 2 hours later it never showed and they wouldn't t answer. So I drove there and they said they got busy?? Like come on dude, every pizza place gets busy. Why does every other donatos manage to run smooth and answer calls?
Atmosphere: 1
Food: 1
Service: 1
SARKTECHNO 237
Donato’s Pizza in Blacklick continues to be one of the most reliable and satisfying pizza spots in the area. As a delivery agent, Every time I walk in or place an order, the staff treats me with genuine friendliness and professionalism, making the whole experience smooth from start to finish. The atmosphere is always clean, calm, and welcoming, which makes waiting for your order or dining in feel comfortable.
What truly stands out is the consistency. The pizzas are always made fresh, with the perfect balance of sauce, cheese, and toppings. The crust has that signature Donato’s crispiness that keeps you coming back. Whether it’s their classic pepperoni, the edge-to-edge toppings, or any of their specialty pizzas, everything tastes flavorful and well-prepared. Their sides, especially the wings and garlic bread, also complement the meal perfectly.
The service is quick, whether you’re ordering in-person, online, or for delivery, and they rarely miss a detail. My orders arrive hot, accurate, and on time. It’s clear that the staff takes pride in customer satisfaction.
Overall, Donato’s Pizza Blacklick delivers great food, great service, and a dependable experience every single visit. I highly recommend it to anyone looking for quality pizza and excellent customer care in the Blacklick area.
Atmosphere: 5
Food: 4
Service: 4
Zewde Deressa
Amazing pizza! But only 2 workers is crazy, I waited an hour for 2 pizzas. Just an old lady and a young man. I feel bad for them, they need a raise. The old lady is nice, she make it free for me, because I had to wait. If you want to work for donatos, please do! This will improve it way better
Atmosphere: 4
Food: 5
Service: 2
Mary
I will never order from here again. Every time I order at this Donatos, I have a problem! I ordered online this Saturday and automatically was charged a tip. I went to drive thru to get order and the girl was nice, gave us our subs and no pizza. “Oh sorry, they forgot, it’s in the oven, about 5 minutes more, pull over and we’ll bring it out”. My subs are getting cold. 10 minutes later my pizza is ready, subs cold and I noticed a tip was put on my receipt! Went in to manager and he said he would take the tip off and give me some off my bill, never happened! Worse Donatos, they can’t get it right!! I hate cold food,
Atmosphere: 1
Food: 3
Service: 3
Johnny Ketner
The lady and kid working were nice to me and did not spit in my food, which as it happens . Goes a long way.
Atmosphere: 4
Food: 4
Service: 5
d gray
I had delivery tonight. The last time they brought the wrong pizza but apologized and said I'd have a 20$ credit. Tried to use the credit and was told I couldn't use it for delivery pizza! So, tonight I got pizza and 18 wings. I usually love their dry rub wings. However I don't know if they changed how they cook them or changed who they get their chicken from but they were awful! They reminded me of grocery store wings I tried once! The wing was covered in what I think was fat just under the skin. I scraped it off 2 of them and just dumped the rest. They were barely brown so maybe they weren't cooked long enough. I don't know but they were really bad. They need to go back to the old ways if they've changed. Oh, also the pizza sauce was spicy it didn't taste like it used to and there were 6 pieces of pineapple on the entire pizza! Wow my favorite pizza and wing place is gone!!
Food: 1
Service: 3
Ellie Hasan
Went to get some boneless wings and unfortunately they were burned. But I called and Matt was very nice and helped me make it right. Thank you for your service.
Denise Patton
Pizza was fresh and hot.
Natalie Real estate
This location is only good when they have good employees, I ordered a Large pizza with a cinnamon bread, they gave me the large pizza and someone else’s small pizza instead. I called and asked if they could make it fresh… they said YEAH and proceeded to give me the same cinnamon bread but warmed back up like I wouldn’t notice. This is unprofessional & unacceptable! I also asked for a cup of ranch & they tried to charge me $1 a ranch 😂😂 lol
I order a pizza on line.went to the store to pickup the pizza. The confirmation email said it will be ready at 10:47 pm and I arrived there it was 10: 45pm.The guy in the window told me to pull a round because, my pizza was not ready.After pulling back around went back to the window it still wasn't ready they told me it will be 7 to 8 more minutes,that I did not have to spare because I was on my way to work. Got to work I'm trying to call donatos to order another pizza to be delivered to me it cost me eight bucks more and I tried to call back to the store four times No one answered this is really poor service.
Ahmed Sheikh-hussein
Great pizza
Dan Bush
I ordered my food on 8/ 31/2025. Food was super late. Food was supposed to be ready at 8:30pm. I got it at 8:50 pm.
Todd Dickenson
Deshan was awesome 👍🏻. I'll definitely be back
Kathryn Eberhart
Pizza crust was really burnt on one pizza. Other pizza was good.
Always great pizza. Sub was incorrect. Staff needs to find a personality and not just display bitterness towards customers just because they walked in.
Atmosphere: 4
Food: 5
Service: 2
Don't even try ordering from here. They don't answer calls, when they finally do they put you on hold until you hang up. I let it sit on hold for an hour. I've never dealt with such horrible management. They owe me a credit from last time because I ordered for delivery and 2 hours later it never showed and they wouldn't t answer. So I drove there and they said they got busy?? Like come on dude, every pizza place gets busy. Why does every other donatos manage to run smooth and answer calls?
Atmosphere: 1
Food: 1
Service: 1
Donato’s Pizza in Blacklick continues to be one of the most reliable and satisfying pizza spots in the area. As a delivery agent, Every time I walk in or place an order, the staff treats me with genuine friendliness and professionalism, making the whole experience smooth from start to finish. The atmosphere is always clean, calm, and welcoming, which makes waiting for your order or dining in feel comfortable.
What truly stands out is the consistency. The pizzas are always made fresh, with the perfect balance of sauce, cheese, and toppings. The crust has that signature Donato’s crispiness that keeps you coming back. Whether it’s their classic pepperoni, the edge-to-edge toppings, or any of their specialty pizzas, everything tastes flavorful and well-prepared. Their sides, especially the wings and garlic bread, also complement the meal perfectly.
The service is quick, whether you’re ordering in-person, online, or for delivery, and they rarely miss a detail. My orders arrive hot, accurate, and on time. It’s clear that the staff takes pride in customer satisfaction.
Overall, Donato’s Pizza Blacklick delivers great food, great service, and a dependable experience every single visit. I highly recommend it to anyone looking for quality pizza and excellent customer care in the Blacklick area.
Atmosphere: 5
Food: 4
Service: 4
Amazing pizza! But only 2 workers is crazy, I waited an hour for 2 pizzas. Just an old lady and a young man. I feel bad for them, they need a raise. The old lady is nice, she make it free for me, because I had to wait. If you want to work for donatos, please do! This will improve it way better
Atmosphere: 4
Food: 5
Service: 2
I will never order from here again. Every time I order at this Donatos, I have a problem!
I ordered online this Saturday and automatically was charged a tip. I went to drive thru to get order and the girl was nice, gave us our subs and no pizza. “Oh sorry, they forgot, it’s in the oven, about 5 minutes more, pull over and we’ll bring it out”. My subs are getting cold.
10 minutes later my pizza is ready, subs cold and I noticed a tip was put on my receipt! Went in to manager and he said he would take the tip off and give me some off my bill, never happened!
Worse Donatos, they can’t get it right!! I hate cold food,
Atmosphere: 1
Food: 3
Service: 3
The lady and kid working were nice to me and did not spit in my food, which as it happens . Goes a long way.
Atmosphere: 4
Food: 4
Service: 5
I had delivery tonight. The last time they brought the wrong pizza but apologized and said I'd have a 20$ credit. Tried to use the credit and was told I couldn't use it for delivery pizza! So, tonight I got pizza and 18 wings. I usually love their dry rub wings. However I don't know if they changed how they cook them or changed who they get their chicken from but they were awful! They reminded me of grocery store wings I tried once! The wing was covered in what I think was fat just under the skin. I scraped it off 2 of them and just dumped the rest. They were barely brown so maybe they weren't cooked long enough. I don't know but they were really bad. They need to go back to the old ways if they've changed. Oh, also the pizza sauce was spicy it didn't taste like it used to and there were 6 pieces of pineapple on the entire pizza! Wow my favorite pizza and wing place is gone!!
Food: 1
Service: 3
Went to get some boneless wings and unfortunately they were burned. But I called and Matt was very nice and helped me make it right. Thank you for your service.
Pizza was fresh and hot.
This location is only good when they have good employees, I ordered a Large pizza with a cinnamon bread, they gave me the large pizza and someone else’s small pizza instead. I called and asked if they could make it fresh… they said YEAH and proceeded to give me the same cinnamon bread but warmed back up like I wouldn’t notice. This is unprofessional & unacceptable! I also asked for a cup of ranch & they tried to charge me $1 a ranch 😂😂 lol
Restaurantji Recommends
I order a pizza on line.went to the store to pickup the pizza. The confirmation email said it will be ready at 10:47 pm and I arrived there it was 10: 45pm.The guy in the window told me to pull a round because, my pizza was not ready.After pulling back around went back to the window it still wasn't ready they told me it will be 7 to 8 more minutes,that I did not have to spare because I was on my way to work. Got to work I'm trying to call donatos to order another pizza to be delivered to me it cost me eight bucks more and I tried to call back to the store four times No one answered this is really poor service.
Great pizza
I ordered my food on 8/ 31/2025. Food was super late. Food was supposed to be ready at 8:30pm. I got it at 8:50 pm.
Deshan was awesome 👍🏻. I'll definitely be back
Pizza crust was really burnt on one pizza. Other pizza was good.
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