I stopped in while waiting on my vehicle to be serviced nearby. Very convenient, the service was excellent, and friendly atmosphere.Parking: Plenty of parking and as I stated in walking distance to other locations and shopping.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works
Dick Stewart
We were a party of 8. We were given access to their party room. Food was served in a timely manner and was good tasting. It was an enjoyable dining experience. K I would suggest this business for a small party dining place. Thank
Atmosphere: 5
Food: 5
Service: 5
Joseph Geiniman
Waited and waited and waited and finally got helped by what I thought was a customer… no it was an employee wearing headphones talking on the phone and just sitting at the table while I waited at the counter. Her conversation was obviously more important than the customer. Obviously funnier too as she was just sitting there giggling with her friend the whole time. And who lets people work with their pants sagging to their knees. It’s unprofessional and disgusting. Will not be returning.
Service: 1
Israel Guzmán
Very good team they have. Kind and excellent customer service. The food is the best.
Atmosphere: 5
Food: 5
Service: 5
Victoria Dean
We ordered food on 1/13/24, online, for delivery. We received our confirmation email and the time the food would be delivered. 10 minutes later, I received a text stating the time of the arrival and a map of how I could track our food. I checked it 10 minutes before it was supposed to arrive, and it said our order had been canceled. When I tried to call, there was no answer. There was no refund on our account. We had spent $55.00. I tried to call several more times, also called customer service. Customer service also tried to call, and they were hung up on from someone at the restaurant. We ended up going there ourselves. There were a bunch of door dash people waiting for orders, 2 customers behind us, there for the same issue! It was total chaos. One of the workers came out telling the DD people that their orders weren't ready and to cancel everyone's orders! The drivers all started to argue with him, and the worker told them to reorder their food. As you can see, it doesn't work. After being there 15 minutes, we were helped, I then received a call that my DD was at our house with our order, even though it still showed canceled. I asked for a full refund for the order, the hassle, and the fact we now had cold food on our porch. They wouldn't credit my card but gave me cash back. I did, however, ask the driver if I could meet her so I could give her a tip. This wasn't her fault she was really nice. What is so bad about this Blacklick location, this happens here a lot. This shop should be closed and reopened under new management. It's awful.
Atmosphere: 1
Food: 3
Service: 1
Seth Fliegel
Placed an order online l. After about 20 minutes, I checked the status thru a text link and it said my order was cancelled. No email, no phone call. I tried calling the store and no answer.
Service: 1
John Proctor Jr
Always get quality food from this location and good service. Not sure of the dining experience, we ordered from the app, and took it home.
Food: 5
Service: 4
Recommended dishes: Chicken Spinach Mozzarella, Cauliflower Crust Build Your Own Pizza, Meatball, Hot Honey Pizza
Paula Carter
One of the biggest pros are that they are usually open late for pick-up or 3rd party delivery. Super convenient for those midnight cravings. And it’s ready pretty quick. Their pizza quality is on trend with all of their other locations, good taste. And their salads are freshly made - I customize, so can confirm. Service is a little meh. How some greet you at the window is a little cold - “name?” All in all, a solid spot.
Food: 4
Service: 3
Ralph Bruce
Good pizza. Miss it we don't have donatos in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza
Robert Richards
The younger staff seem to treat the place as a playground. Complete lack of customer service.
My order in this visit was for drive-thru pickup.My order was ready in 20 minutes. Customer service was great and fast. My food was hot. I tried the Hot Honey Pizza and babyyyy, it has a kick but it is really good. If you can't eat hot or spicy, then this is not for you. I also ordered the traditional pepperoni pizza with light sauce.I definitely will be getting the hot honey pizza again. I hope it is not only available for a limited time. Everything about this visit was good. I also didn't have to wait in line.You can dine in here and there is plenty of parking too.
Atmosphere: 5
Food: 5
Service: 5
Eric Hinzman
3 out of the last 5 times I’ve ordered delivery from this location the pizza has arrived 45+ minutes from when they said it “left the store” and always cold. I try calling the store but either no one answers or I can tell they could care less. We used to order from this location for years but within the last six months service and quality has been lacking. We will be taking our business elsewhere.
William Curtin
Ordered online, when I got to the store order was not available, now I have to go to my bank to get a charge back done. I gave up on their app months ago it takes literally 15 minutes to place an order every time. I love their food but they have become a total clown show.
Atmosphere: 1
Food: 1
Service: 1
Rachel Johnston
Staff was nice. Fixed issue with order right away.
Atmosphere: 3
Food: 4
Service: 5
Alan Wolford
Ordering on the app was a bit flaky but they got the Oder done before the time so that is a plus.
I stopped in while waiting on my vehicle to be serviced nearby. Very convenient, the service was excellent, and friendly atmosphere.Parking: Plenty of parking and as I stated in walking distance to other locations and shopping.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works
We were a party of 8. We were given access to their party room. Food was served in a timely manner and was good tasting. It was an enjoyable dining experience. K I would suggest this business for a small party dining place. Thank
Atmosphere: 5
Food: 5
Service: 5
Waited and waited and waited and finally got helped by what I thought was a customer… no it was an employee wearing headphones talking on the phone and just sitting at the table while I waited at the counter. Her conversation was obviously more important than the customer. Obviously funnier too as she was just sitting there giggling with her friend the whole time. And who lets people work with their pants sagging to their knees. It’s unprofessional and disgusting. Will not be returning.
Service: 1
Very good team they have. Kind and excellent customer service. The food is the best.
Atmosphere: 5
Food: 5
Service: 5
We ordered food on 1/13/24, online, for delivery. We received our confirmation email and the time the food would be delivered. 10 minutes later, I received a text stating the time of the arrival and a map of how I could track our food. I checked it 10 minutes before it was supposed to arrive, and it said our order had been canceled. When I tried to call, there was no answer. There was no refund on our account. We had spent $55.00. I tried to call several more times, also called customer service. Customer service also tried to call, and they were hung up on from someone at the restaurant. We ended up going there ourselves. There were a bunch of door dash people waiting for orders, 2 customers behind us, there for the same issue! It was total chaos. One of the workers came out telling the DD people that their orders weren't ready and to cancel everyone's orders! The drivers all started to argue with him, and the worker told them to reorder their food. As you can see, it doesn't work. After being there 15 minutes, we were helped, I then received a call that my DD was at our house with our order, even though it still showed canceled. I asked for a full refund for the order, the hassle, and the fact we now had cold food on our porch. They wouldn't credit my card but gave me cash back. I did, however, ask the driver if I could meet her so I could give her a tip. This wasn't her fault she was really nice. What is so bad about this Blacklick location, this happens here a lot. This shop should be closed and reopened under new management. It's awful.
Atmosphere: 1
Food: 3
Service: 1
Placed an order online l. After about 20 minutes, I checked the status thru a text link and it said my order was cancelled. No email, no phone call. I tried calling the store and no answer.
Service: 1
Always get quality food from this location and good service. Not sure of the dining experience, we ordered from the app, and took it home.
Food: 5
Service: 4
Recommended dishes: Chicken Spinach Mozzarella, Cauliflower Crust Build Your Own Pizza, Meatball, Hot Honey Pizza
One of the biggest pros are that they are usually open late for pick-up or 3rd party delivery. Super convenient for those midnight cravings. And it’s ready pretty quick. Their pizza quality is on trend with all of their other locations, good taste. And their salads are freshly made - I customize, so can confirm. Service is a little meh. How some greet you at the window is a little cold - “name?” All in all, a solid spot.
Food: 4
Service: 3
Good pizza. Miss it we don't have donatos in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 14 Pizza
The younger staff seem to treat the place as a playground. Complete lack of customer service.
Restaurantji Recommends
My order in this visit was for drive-thru pickup.My order was ready in 20 minutes. Customer service was great and fast. My food was hot. I tried the Hot Honey Pizza and babyyyy, it has a kick but it is really good. If you can't eat hot or spicy, then this is not for you. I also ordered the traditional pepperoni pizza with light sauce.I definitely will be getting the hot honey pizza again. I hope it is not only available for a limited time. Everything about this visit was good. I also didn't have to wait in line.You can dine in here and there is plenty of parking too.
Atmosphere: 5
Food: 5
Service: 5
3 out of the last 5 times I’ve ordered delivery from this location the pizza has arrived 45+ minutes from when they said it “left the store” and always cold. I try calling the store but either no one answers or I can tell they could care less. We used to order from this location for years but within the last six months service and quality has been lacking. We will be taking our business elsewhere.
Ordered online, when I got to the store order was not available, now I have to go to my bank to get a charge back done. I gave up on their app months ago it takes literally 15 minutes to place an order every time. I love their food but they have become a total clown show.
Atmosphere: 1
Food: 1
Service: 1
Staff was nice. Fixed issue with order right away.
Atmosphere: 3
Food: 4
Service: 5
Ordering on the app was a bit flaky but they got the Oder done before the time so that is a plus.
Food: 4
Service: 4