Donatos Pizza
$ • Pizza
Hours:
1000 Thurman Ave, Columbus
(614) 444-6823
About Donatos Pizza
Customers' Favorites
Donatos Pizza Reviews
Ordered at 6:30 for a delivery for 9:30pm… never received my food. Called the store 50 times literally finally got a hold of someone they said the driver was out the door with it and would be their in 10 mins… NEVER showed up .. called again and said they would remake it and send it out…. Waited another hour nothing … so tried to call a again for them to not answer the phone and hung up on every time. I couldn’t even get ahold of anyone..
Highly upset as I didn’t...read full review
it's the best always fresh an good
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 11AM - 1AM |
| Sunday | 11AM - 12AM |
Donatos Pizza offers decent food, although some customers have experienced issues such as cold orders or missing sides. One customer had a bad experience with a Hot Honey Pizza, which was fine but lacked hot honey, making it frustrating. Despite these problems, the restaurant seems to handle complaints well. For instance, one customer received a new pizza after their order was incorrect, and they found it delicious. The staff also called to keep them updated on the progress, showcasing excellent customer service. A customer praised the Veggie pizza with balsamic as a tasty option. Overall, the team at Donatos on Thurman Ave has been recognized for their kindness and outstanding service, making the dining experience enjoyable.