I looooveee Donatos but always run into problems with my order at this location. Everyone is always nice & my order is already ready on time, BUT something is always wrong. This time, I ordered famous thin crust (which is my favorite part) and I got something that looks like its from Domino’s. In addition, this is the THIRD time they have forgotten my extra sauce cups I have ordered. At only 99¢ each, its not that big of a deal, but I am always disappointed to open the box and yet again find missing items.
Atmosphere: 5
Food: 3
Service: 5
colin simpson
food is fine if you get it. Online order doesn’t work. Had to call the store twice to check if it even went through. First time I called I had to go through automated voice machine and a person picked up that doesn’t even work at the store. Tried to transfer my call and it dropped. Second time I went through the same automated voice machine and got someone at the store and it seems like the order never went through. Not a big fan but it was close. Now i don’t think i’ll be ordering from Donatos again anytime soon. SOOOO many other options for way cheaper and at least you get to talk to a person if there’s an issue.
Atmosphere: 1
Food: 4
Service: 1
Ethan K
Michaela had superb customer service and was very helpful! Will be returning based on her effort and attention to detail
Service: 5
Audrey Miller
the customer service is on straight trash. ordered my pizza, I work night shift so was in the shower. they came and never left my pizza, I called the store she said yeah you didn’t answer the door so we brought it back…so they offered to bring it back…40 min after the initial drop off, pizza was cold and she didn’t even knock, just left it which I thought they said they couldn’t do in the first place? make it make sense
Service: 1
john white
Good pizza,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Nick S.
My go-to Donatos. Their pizza is consistent. They've never got an order wrong. All the employees are nice. They constantly send me deals in text and email. And I order late all the time so it's nice they're open til 12am.
Atmosphere: 5
Food: 5
Service: 5
M
New staff needs to listen and make order right. 3x.. order still wrong!
Atmosphere: 1
Food: 1
Service: 1
James
I have ordered many times in past and had no issue, but recently they have been getting order wrong, not delivering all my items, or making really bad pizza smothered in sauce when I asked for light sauce. Getting through on phone to fix these issues took 20-30 minutes while my food is sitting and getting cold. I do not recommend Donatos anymore.
Atmosphere: 1
Food: 1
Service: 1
CAYE
Very awesome customer service, clean environment and delicious food. It came with BBQ sauce, blue cheese, hot sauce and ranch for the wings. I loved the menu options and variety.
Parking: There’s a drive through as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings Full
Bo Pitbull
You must order your pizza at the store or directly from the store location do not use the app donatos pizzas app is the worst app in the world you're ordering pizzas from across the world it's ridiculous.
Very awesome customer service, clean environment and delicious food. It came with BBQ sauce, blue cheese, hot sauce and ranch for the wings. I loved the menu options and variety.
Parking: There’s a drive through as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings Full
Ashley Noel
The Mariachi cheesy Bread is Doughywaste of 6$
Atmosphere: 3
Food: 2
Service: 4
Random Dumpster Fire
Ordered a ham sandwich, nothing but ham, and the first one had cheese that I didn't order on it and tasted like onions, even though there physically were none. The remake I got doesn't have cheese, but it does still taste like onions even though there are none. Cross contamination has ruined both sandwiches and I literally cannot eat them because of it. The taste of onions from cross contamination on both sandwiches literally made me wanna throw up when I tried to eat them.
Food: 1
Sheshe
I order from here frequently and it has always been great. This time the sub was swimming in dressing that has a strong vinegar taste, as if they forgot to shake the bottle. I'm sure next time it will be fine.
Atmosphere: 4
Food: 3
Service: 4
Devonte Logan
I ordered from here and I got a trio pizza and a Italian Big Don and some bread sticks everything I ordered was nasty but the bread sticks, it left a nasty taste in my mouth the sauce taste so old the pizza was warm it was nasty ..omg that taste was
I looooveee Donatos but always run into problems with my order at this location. Everyone is always nice & my order is already ready on time, BUT something is always wrong. This time, I ordered famous thin crust (which is my favorite part) and I got something that looks like its from Domino’s. In addition, this is the THIRD time they have forgotten my extra sauce cups I have ordered. At only 99¢ each, its not that big of a deal, but I am always disappointed to open the box and yet again find missing items.
Atmosphere: 5
Food: 3
Service: 5
food is fine if you get it. Online order doesn’t work. Had to call the store twice to check if it even went through. First time I called I had to go through automated voice machine and a person picked up that doesn’t even work at the store. Tried to transfer my call and it dropped. Second time I went through the same automated voice machine and got someone at the store and it seems like the order never went through. Not a big fan but it was close. Now i don’t think i’ll be ordering from Donatos again anytime soon. SOOOO many other options for way cheaper and at least you get to talk to a person if there’s an issue.
Atmosphere: 1
Food: 4
Service: 1
Michaela had superb customer service and was very helpful! Will be returning based on her effort and attention to detail
Service: 5
the customer service is on straight trash. ordered my pizza, I work night shift so was in the shower. they came and never left my pizza, I called the store she said yeah you didn’t answer the door so we brought it back…so they offered to bring it back…40 min after the initial drop off, pizza was cold and she didn’t even knock, just left it which I thought they said they couldn’t do in the first place? make it make sense
Service: 1
Good pizza,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
My go-to Donatos. Their pizza is consistent. They've never got an order wrong. All the employees are nice. They constantly send me deals in text and email. And I order late all the time so it's nice they're open til 12am.
Atmosphere: 5
Food: 5
Service: 5
New staff needs to listen and make order right. 3x.. order still wrong!
Atmosphere: 1
Food: 1
Service: 1
I have ordered many times in past and had no issue, but recently they have been getting order wrong, not delivering all my items, or making really bad pizza smothered in sauce when I asked for light sauce. Getting through on phone to fix these issues took 20-30 minutes while my food is sitting and getting cold. I do not recommend Donatos anymore.
Atmosphere: 1
Food: 1
Service: 1
Very awesome customer service, clean environment and delicious food. It came with BBQ sauce, blue cheese, hot sauce and ranch for the wings. I loved the menu options and variety.
Parking: There’s a drive through as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings Full
You must order your pizza at the store or directly from the store location do not use the app donatos pizzas app is the worst app in the world you're ordering pizzas from across the world it's ridiculous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Very awesome customer service, clean environment and delicious food. It came with BBQ sauce, blue cheese, hot sauce and ranch for the wings. I loved the menu options and variety.
Parking: There’s a drive through as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings Full
The Mariachi cheesy Bread is Doughywaste of 6$
Atmosphere: 3
Food: 2
Service: 4
Ordered a ham sandwich, nothing but ham, and the first one had cheese that I didn't order on it and tasted like onions, even though there physically were none. The remake I got doesn't have cheese, but it does still taste like onions even though there are none. Cross contamination has ruined both sandwiches and I literally cannot eat them because of it. The taste of onions from cross contamination on both sandwiches literally made me wanna throw up when I tried to eat them.
Food: 1
I order from here frequently and it has always been great. This time the sub was swimming in dressing that has a strong vinegar taste, as if they forgot to shake the bottle. I'm sure next time it will be fine.
Atmosphere: 4
Food: 3
Service: 4
I ordered from here and I got a trio pizza and a Italian Big Don and some bread sticks everything I ordered was nasty but the bread sticks, it left a nasty taste in my mouth the sauce taste so old the pizza was warm it was nasty ..omg that taste was
Atmosphere: 1
Food: 1
Service: 1
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