Very clean, and the best pepperoni and sausage thin crust pizza i have had in years!
Atmosphere: 5
Food: 5
Service: 5
Daniel Simon
Live bands in the basement and Chicken Mariachi pizza! Awesome night.
Atmosphere: 5
Food: 5
Service: 5
Sharon M
The big Don was awful they must have dropped the Italian sauce on the sandwich it was soaked and the pizza was under cooked . I'm never going back disgusting
Atmosphere: 2
Food: 2
Service: 2
Peyton Purpura
I recently had the pleasure of hosting a club organization Watch Party at Donatos, and I must give a huge shoutout to Evan, our bartender for the evening. From the moment we arrived, Evan was incredibly welcoming and friendly, setting the perfect tone for our event.
What truly stood out was that Evan mentioned he was working a double shift that day, yet he remained upbeat and full of energy throughout the night. Despite the long hours, he showed no signs of tiredness and was genuinely happy to be there, which really added to the positive atmosphere of our watch party.
He was attentive and made sure we were well taken care of throughout the night, going above and beyond to accommodate our requests. Whether it was suggesting the perfect drink or always having fresh pizzas out, Evan handled everything with a smile and genuine enthusiasm.
His ability to create a fun and engaging atmosphere truly elevated our watch party experience. If you're looking for a great service, I definitely recommend Evan as your bartender at Donatos. We can’t thank him enough for making our night so enjoyable! Thank you, Evan!
Atmosphere: 5
Food: 5
Service: 5
Mary McDavid
Fresh and hot. Good atmosphere.
Atmosphere: 5
Food: 5
Service: 4
ash maynard
I get delivery from the store a lot and they always nail it! The pizzas always show up fresh and hot. I've had a couple times where they didn't have a delivery driver but every other time has been amazing
Food: 5
Service: 5
Ray Y
The best Donato's--quick service, great-tasting pizza & good beer selection.
This is the first time I have ever written a review.. ever. But my experience on the phone with Allen, an employees at the OSU donatos was one of the single worst interactions I have ever had with a restaurant employee.The night before last night my group ordered around forty dollars worth of food via delivery from donatos.. we never got the food. I followed up the next day as I figured someone had snatched it in our building or out on the street. I wanted to know if the driver remembered who had taken it or what the situation was. I was NOT inquiring about a possible refund or re-delivery. In my mind those options were off the table as this had happened the night before. Allen answered the phone and was immediately aggressive, rude, and it was an embarrassing display of customer service. He accused me of making the whole thing up, called me "Unusual", and told me I was not a valued customer. He claimed last night was my first order, but when he looked up my number in the system he found that I had ordered from this location 10 plus times.I was horrified by how this employee made me feel, the insults levied against me, and I hope donatos managers sit down with this employee and explain the basic tenants of customer service. Just an embarrassing look for this location. I will make sure I follow up with the regional manager and corporate as well.
Atmosphere: 1
Food: 1
Service: 1
Emily Paxton
I placed an online delivery order and it was never delivered but they charged my card and when I tried calling repeatedly if someone answered no one could help me. Don’t order from them.
Wringerisloud
Foods delicious, service sucks. Employees seemed annoyed I came in the store, waited almost 10 mins before anyone came to the counter to take my order and was rude when he did.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Meat Pizza
Chad Lavely
Honestly never really been a fan, but I'll eat Donato's original crust at someone else's expense. We wanted something different last night so we made the mistake of trying the hand tossed pizza yesterday for thicker more traditional crust. It's really NOT good! Mushy-mealy crust texture, no chew, or pull and it has a really bad flavor/aftertaste that makes me think it's premade and old crust. The pepperonis were too few, not what Donato's is known for and they were barely warmed, they looked kinda melted into the pizza, not charred, crispy or fatty..... same as the cheese. The whole pizza seemed "reheated" rather than baked. Even the mushrooms....If I had no visual confirmation of mushrooms I would not have even known they were in my mouth. It Was a very sad pizza! We Also got wings which were what I expected from a pizza place, soggy skin, pizza oven wings. But we got 9 flats and 1 drum which sucked for my better half who only eats the drum. Too much sauce on the wings and pizza for my taste. Then there is the $4.59 delivery fee... we almost didn't click "Order Now" wish I'd listened to my instinct. I feel used.
Food: 1
Service: 5
Thom Loomis
Great pizza and salad. Quick service with a smile.
Very clean, and the best pepperoni and sausage thin crust pizza i have had in years!
Atmosphere: 5
Food: 5
Service: 5
Live bands in the basement and Chicken Mariachi pizza! Awesome night.
Atmosphere: 5
Food: 5
Service: 5
The big Don was awful they must have dropped the Italian sauce on the sandwich it was soaked and the pizza was under cooked . I'm never going back disgusting
Atmosphere: 2
Food: 2
Service: 2
I recently had the pleasure of hosting a club organization Watch Party at Donatos, and I must give a huge shoutout to Evan, our bartender for the evening. From the moment we arrived, Evan was incredibly welcoming and friendly, setting the perfect tone for our event.
What truly stood out was that Evan mentioned he was working a double shift that day, yet he remained upbeat and full of energy throughout the night. Despite the long hours, he showed no signs of tiredness and was genuinely happy to be there, which really added to the positive atmosphere of our watch party.
He was attentive and made sure we were well taken care of throughout the night, going above and beyond to accommodate our requests. Whether it was suggesting the perfect drink or always having fresh pizzas out, Evan handled everything with a smile and genuine enthusiasm.
His ability to create a fun and engaging atmosphere truly elevated our watch party experience. If you're looking for a great service, I definitely recommend Evan as your bartender at Donatos. We can’t thank him enough for making our night so enjoyable! Thank you, Evan!
Atmosphere: 5
Food: 5
Service: 5
Fresh and hot. Good atmosphere.
Atmosphere: 5
Food: 5
Service: 4
I get delivery from the store a lot and they always nail it! The pizzas always show up fresh and hot. I've had a couple times where they didn't have a delivery driver but every other time has been amazing
Food: 5
Service: 5
The best Donato's--quick service, great-tasting pizza & good beer selection.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Sausage Pizza
Pete zahh
One of my hometown favorites
Atmosphere: 5
Food: 5
Service: 5
Fantastic food and service
Restaurantji Recommends
This is the first time I have ever written a review.. ever. But my experience on the phone with Allen, an employees at the OSU donatos was one of the single worst interactions I have ever had with a restaurant employee.The night before last night my group ordered around forty dollars worth of food via delivery from donatos.. we never got the food. I followed up the next day as I figured someone had snatched it in our building or out on the street. I wanted to know if the driver remembered who had taken it or what the situation was. I was NOT inquiring about a possible refund or re-delivery. In my mind those options were off the table as this had happened the night before. Allen answered the phone and was immediately aggressive, rude, and it was an embarrassing display of customer service. He accused me of making the whole thing up, called me "Unusual", and told me I was not a valued customer. He claimed last night was my first order, but when he looked up my number in the system he found that I had ordered from this location 10 plus times.I was horrified by how this employee made me feel, the insults levied against me, and I hope donatos managers sit down with this employee and explain the basic tenants of customer service. Just an embarrassing look for this location. I will make sure I follow up with the regional manager and corporate as well.
Atmosphere: 1
Food: 1
Service: 1
I placed an online delivery order and it was never delivered but they charged my card and when I tried calling repeatedly if someone answered no one could help me. Don’t order from them.
Foods delicious, service sucks. Employees seemed annoyed I came in the store, waited almost 10 mins before anyone came to the counter to take my order and was rude when he did.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Meat Pizza
Honestly never really been a fan, but I'll eat Donato's original crust at someone else's expense. We wanted something different last night so we made the mistake of trying the hand tossed pizza yesterday for thicker more traditional crust. It's really NOT good! Mushy-mealy crust texture, no chew, or pull and it has a really bad flavor/aftertaste that makes me think it's premade and old crust. The pepperonis were too few, not what Donato's is known for and they were barely warmed, they looked kinda melted into the pizza, not charred, crispy or fatty..... same as the cheese. The whole pizza seemed "reheated" rather than baked. Even the mushrooms....If I had no visual confirmation of mushrooms I would not have even known they were in my mouth. It Was a very sad pizza! We Also got wings which were what I expected from a pizza place, soggy skin, pizza oven wings. But we got 9 flats and 1 drum which sucked for my better half who only eats the drum. Too much sauce on the wings and pizza for my taste. Then there is the $4.59 delivery fee... we almost didn't click "Order Now" wish I'd listened to my instinct. I feel used.
Food: 1
Service: 5
Great pizza and salad. Quick service with a smile.
Atmosphere: 4
Food: 5
Service: 5
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