Dunkin'
5736 N Hamilton Rd, Columbus
(614) 474-8688
Recent Reviews
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Hadn’t been to a Dunkin’ Donuts in quite a while, so I wanted to go in to see what donuts they had. Inside was closed, drive-thru only. Drive-through menu has no pictures of what donuts they have so I had to have the person give me the rundown. Picked three kinds, Boston, cream, maple-iced, and glazed chocolate. Open the box and immediately disappointed. You’d think a Boston cream donut from Dunkin’ Donuts/Massachusetts-based company would have primo Boston cream donuts, and there was a lot of cream on the inside but chocolate icing on top was scarce as well as the maple icing on the other donut. Dough was airy and seemed fresh but I can’t see going back anytime soon. Wanted to love them but…
Food: 3
Service: 4
Very rude staff, no point going here with so many other options close by
Food: 3
Service: 1
This store has skyrocketed downhill lately. It’s so frustrating to take time to go to the drive through when you’re starving and in a hurry and then be greeted by someone who interrupts you or is just short and rude with you. In the past sometimes the people who work here were nice, but lately they’re honestly just super unpleasant. Like clearly zero customer service training or reinforcement is happening. Don’t worry, you’re not doing me a favor — I’ll happily head down the road and go to sweetwaters instead which has consistently better service.
Atmosphere: 1
Food: 5
Service: 1
Hardly any doughnuts to choose from. The lady waiting on us was kinda rude. And seemed like we were bothering her.
Atmosphere: 2
Food: 2
Service: 1
These guys are usually good. But today I asked for light ice and received a drink that was ¾ ice. If one of their coworkers served them this they’d be upset.
Atmosphere: 4
Food: 3
Service: 4
Just this morning I ordered a drink from Dunkin’s just to find out there was hair in my drink. I feel so disgusted about that🤮imaging find out this after finishing your drink.
Atmosphere: 1
Food: 1
Service: 1
I picked up breakfast to bring home and purchased a dozen donuts(variety) and avocado on toast with a fried egg, plus hash brown bites. The donuts were so dry I couldn't believe they were supposed to be fresh. They tasted like the discounted bakery goods you buy from a grocery store. Very disappointed from what I remember previously. Everything else was fine. I was there at like 8am so I thought they would be extra fresh. Quite the opposite.
Atmosphere: 5
Food: 2
Service: 5
Got a small coffee that was only filled 3/4 of the way and cold/soggy hash browns. Awesome
The donuts aren’t even glazed properly and theres a random sprinkle in mine. Terrible quality control. No standards
Food: 1
Clean and well maintained
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Veterans day means free donuts for those who have served in the military. I got a Boston creme, multi grain bagel and original coffee. Dunkin is consistently good and that is what I love about it.
Atmosphere: 5
Food: 5
Service: 5
Not 1 other customer at this location and after a few minutes I left because they never asked me for my order at the drive through.
Service: 1
I stopped here on my way to work from the airport and asked for light dressing since I’d be eating in the car. The women working there understood the assignment and packed me the cutest, neatest wake up wrap I’ve ever seen, perfect for eating on the go! Thank you to the staff for the kindness and consideration.
Food: 5
Service: 5
Place is a complete joke. Walked over from a car show. Ordered food and a coffee. Waited for 30 minutes for people behind us to get there food. Then after standing there waiting waiting waiting get told there is no more bagels. 😒 (what we ordered). Then they acted like welp not sure what to tell you. Find new management. Got a refund but what an absolute joke.
My boyfriend and I ate there yesterday avacado toast, black coffee and bagel egg and bacon Sandwich and we are both sick he is more sick than I am throwing up and running stomach.
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