I went to this place today on Morse Rd and I saw a small girl behind the counter working BY HERSELF with NO MANGER, NO STAFF, AND NO COOKS!!!!!!!!!! This girl has been working by herself, setting up the line, cooking the food, and cashing people out since 9AM and it was after 4PM when I went inside there. She preceded to tell me that the managers don’t even show up and that nobody ever shows up, she kept trying to contact everybody and ask where everyone was at and finally the “owner” showed up and he told her “you can handle it right?” AND LEFT!!!!!! That is just unacceptable and inhumane. This girls friend who DIDN’T EVEN WORK THERE HAD TO COME HELP THIS GIRL!!!!!!!! There is a Dunkin’ Donuts right beside it and the girl working told me that they were owned by the same people. So when I got my food I went right over there and they had the nerve to have 2 PEOPLE working over there, so I went inside and asked if they had a manager and the guy told me that he was the manager and then I asked if this Dunkin’ Donuts and the Barrio were owned by the same people and he said that they were and I explained how there was a girl over there working by herself with no staff, no cooks, and no manager. He told me that there was a guy working over there too and I said that no there wasn’t at all. And then this older woman behind me sitting there drinking coffee overheard me and started talking to the manager as I’m walking out. As I’m outside I still see the older woman behind me talk to the manager and go up to her and ask if she was the owner and she said she wasn’t but that she would “let them know”. Yeah ok. Who ever owns this place shouldn’t own it , simple as that.
Kekee
Listen.... i went to this location two hours ago and whoever that black female was that took my order, sounded like she did not want to be there, i did not even feel welcome when she took my order, plus they overcharged me and gave me half of my items, i understand in this time everyone is going through something personal, but the manager needs to have a much strict rule for their employees and they need a much better attitude! She was talking to me over the speaker like she had some type of problem with me!!!!
Food: 1
Service: 1
d K
Paper on your sandwich for breakfast, unacceptable!
Atmosphere: 1
Food: 1
Service: 1
ethan johnson
Came in through the drive thru around 7:30-8:00 and they said they weren’t serving food. Not sure if that’s normal but before I came in I checked site to see if they were still serving food and they said they served till 9:00. Really disappointing experience and a big waste of time and gas.
Atmosphere: 1
Food: 1
Service: 1
Christopher Tucker
People are so friendly, and treat you well
Atmosphere: 5
Food: 5
Service: 5
Christina Mitchell
Everything was perfect except the urgency of getting orders out. I pulled up to the window and the cashier is texting and laughing on her phone. SMH. Please do better
Atmosphere: 5
Food: 5
Service: 1
Benjamin NgDung
The level of incompetence at this location is astounding. Workers do not even know the product they sell, and to get even acknowledged when your standing at the counter, almost impossible. Its a shame what dunkin donuts has become.....
Dylan Stevens
i ordered the same thing 3 days in a row and the price was different and the cup was a different size each time…
Atmosphere: 2
Food: 1
Service: 2
Elise Rusnak
Destiny is insanely kind, helpful, and really made my visit noteworthy and memorable. Keeping this location in mind for the future!!
The customer service is a hit or miss. Some days the employees are polite but most days they're rude.
Atmosphere: 3
Food: 4
Service: 1
Connie Ohm
They opened up at 5:00 a.m and we went through their drive thru and the guy said they didn't have any donuts ready yet. I wasn't happy... He could tell I was disappointed..The girl explained they were short on help. But they quickly made me two donuts and apologized. OMG... NOTHING LIKE A FRESHLY MADE DONUT... THE DONUTS WERE SO MOIST AND MELTED IN MY MOUTH. Thank you to the staff...
Atmosphere: 5
Food: 5
Service: 5
king gucci
It was a bunch of children even the managers were young
Atmosphere: 1
Food: 1
Service: 1
Mechelle “Meme” S.
Destiny made me a delicious drink. She was so polite.
I went to this place today on Morse Rd and I saw a small girl behind the counter working BY HERSELF with NO MANGER, NO STAFF, AND NO COOKS!!!!!!!!!! This girl has been working by herself, setting up the line, cooking the food, and cashing people out since 9AM and it was after 4PM when I went inside there. She preceded to tell me that the managers don’t even show up and that nobody ever shows up, she kept trying to contact everybody and ask where everyone was at and finally the “owner” showed up and he told her “you can handle it right?” AND LEFT!!!!!! That is just unacceptable and inhumane. This girls friend who DIDN’T EVEN WORK THERE HAD TO COME HELP THIS GIRL!!!!!!!! There is a Dunkin’ Donuts right beside it and the girl working told me that they were owned by the same people. So when I got my food I went right over there and they had the nerve to have 2 PEOPLE working over there, so I went inside and asked if they had a manager and the guy told me that he was the manager and then I asked if this Dunkin’ Donuts and the Barrio were owned by the same people and he said that they were and I explained how there was a girl over there working by herself with no staff, no cooks, and no manager. He told me that there was a guy working over there too and I said that no there wasn’t at all. And then this older woman behind me sitting there drinking coffee overheard me and started talking to the manager as I’m walking out. As I’m outside I still see the older woman behind me talk to the manager and go up to her and ask if she was the owner and she said she wasn’t but that she would “let them know”. Yeah ok. Who ever owns this place shouldn’t own it , simple as that.
Listen.... i went to this location two hours ago and whoever that black female was that took my order, sounded like she did not want to be there, i did not even feel welcome when she took my order, plus they overcharged me and gave me half of my items, i understand in this time everyone is going through something personal, but the manager needs to have a much strict rule for their employees and they need a much better attitude! She was talking to me over the speaker like she had some type of problem with me!!!!
Food: 1
Service: 1
Paper on your sandwich for breakfast, unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Came in through the drive thru around 7:30-8:00 and they said they weren’t serving food. Not sure if that’s normal but before I came in I checked site to see if they were still serving food and they said they served till 9:00. Really disappointing experience and a big waste of time and gas.
Atmosphere: 1
Food: 1
Service: 1
People are so friendly, and treat you well
Atmosphere: 5
Food: 5
Service: 5
Everything was perfect except the urgency of getting orders out. I pulled up to the window and the cashier is texting and laughing on her phone. SMH. Please do better
Atmosphere: 5
Food: 5
Service: 1
The level of incompetence at this location is astounding. Workers do not even know the product they sell, and to get even acknowledged when your standing at the counter, almost impossible. Its a shame what dunkin donuts has become.....
i ordered the same thing 3 days in a row and the price was different and the cup was a different size each time…
Atmosphere: 2
Food: 1
Service: 2
Destiny is insanely kind, helpful, and really made my visit noteworthy and memorable. Keeping this location in mind for the future!!
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service is a hit or miss. Some days the employees are polite but most days they're rude.
Atmosphere: 3
Food: 4
Service: 1
They opened up at 5:00 a.m and we went through their drive thru and the guy said they didn't have any donuts ready yet. I wasn't happy... He could tell I was disappointed..The girl explained they were short on help. But they quickly made me two donuts and apologized. OMG... NOTHING LIKE A FRESHLY MADE DONUT... THE DONUTS WERE SO MOIST AND MELTED IN MY MOUTH. Thank you to the staff...
Atmosphere: 5
Food: 5
Service: 5
It was a bunch of children even the managers were young
Atmosphere: 1
Food: 1
Service: 1
Destiny made me a delicious drink. She was so polite.
Atmosphere: 5
Food: 5
Service: 5
𝚃𝚑𝚒𝚜 𝚕𝚘𝚌𝚊𝚝𝚒𝚘𝚗 𝚠𝚒𝚕𝚕 𝚙𝚛𝚘𝚟𝚒𝚍𝚎 𝚐𝚘𝚘𝚍 𝚖𝚘𝚛𝚗𝚒𝚗𝚐 𝚌𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚠𝚑𝚎𝚗 𝚖𝚊𝚗𝚊𝚐𝚎𝚛 𝚕𝚎𝚊𝚍𝚎𝚛𝚜𝚑𝚒𝚙 𝚒𝚜 𝚘𝚗 𝚍𝚞𝚝𝚢. 𝙾𝚏𝚏𝚎𝚛𝚜 𝚊𝚟𝚊𝚒𝚕𝚊𝚋𝚕𝚎 𝚟𝚒𝚊 𝚠𝚎𝚋𝚜𝚒𝚝𝚎 𝚊𝚗𝚍 𝚍𝚘𝚞𝚋𝚕𝚎 𝚙𝚘𝚒𝚗𝚝𝚜 𝚊𝚟𝚊𝚒𝚕𝚊𝚋𝚕𝚎 𝚘𝚗 𝙼𝚘𝚗𝚍𝚊𝚢. 𝙽𝚎𝚠 𝚍𝚘𝚗𝚞𝚝𝚜 𝚋𝚊𝚐𝚜 𝚙𝚛𝚘𝚟𝚒𝚍𝚎𝚍 𝚊𝚛𝚎 𝙳𝚞𝚗𝚔𝚒𝚗 5 𝚜𝚝𝚊𝚛𝚜..𝚓𝚞𝚜𝚝 𝚖𝚊𝚔𝚎 𝚜𝚞𝚛𝚎 𝚢𝚘𝚞 𝚔𝚗𝚘𝚠 𝚠𝚑𝚊𝚝 𝚢𝚘𝚞 𝚊𝚛𝚎 𝚘𝚛𝚍𝚎𝚛𝚒𝚗𝚐 𝚝𝚘 𝚔𝚎𝚎𝚙 𝚝𝚑𝚎 𝚕𝚒𝚗𝚎 𝚖𝚘𝚟𝚒𝚗𝚐 𝚎𝚜𝚙𝚎𝚌𝚒𝚊𝚕𝚕𝚢 𝚒𝚗 𝚝𝚑𝚎 𝙰𝙼 𝚊𝚜 𝚠𝚎 𝚊𝚕𝚕 𝚊𝚛𝚎 𝚝𝚛𝚢𝚒𝚗𝚐 𝚝𝚘 𝚐𝚎𝚝 𝚝𝚘 𝚘𝚞𝚛 𝚍𝚎𝚜𝚝𝚒𝚗𝚊𝚝𝚒𝚘𝚗 . 𝚃𝚑𝚊𝚗𝚔𝚜 𝚏𝚘𝚛 𝚋𝚎𝚒𝚗𝚐 𝚘𝚞𝚛 𝚖𝚘𝚛𝚒𝚗𝚐 𝚠𝚊𝚔𝚎 𝚞𝚙!
Atmosphere: 5
Food: 5
Service: 5
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