Dunkin'

3788 W Broad St, Columbus
(614) 541-3000

Recent Reviews

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Sophia Chambers

Went in for two drinks and two donuts. Stood at the register for a while staring at 4 employees. Me and my bf were the only ones there. I stared one down till they came over to take our order and he said “you know there’s a kiosk right? We are busy but I’ll take your order now.” Ridiculous to say that to a customer when it is your job.

Atmosphere: 1

Food: 1

Service: 1

Ashley Dickenson

Medium iced latte usually always correct and nice staff

Atmosphere: 4

Food: 5

Service: 5

Shawna D

I went to the Dunkin’ Donuts yesterday for the first time and my experience was pretty flawless. I had quick service and the cold brew was great. I always stop and get coffee somewhere on my way to work at least three times a week. So I decided to come back today. I ordered the exact same thing and the girl tried to charge me 70 extra cents for cold foam. The sign on the menu in the drive-through says cold brew with cold foam $4.69. I told her that that was what the sign said and she said we have to charge you the $.70. I said OK well take the cold foam off.. she said well we already made it. It’s not my problem that you already made the drink before I even finished ordering it, And you should’ve gotten the Price correct. She got an attitude with me and said the total was $5.19 so I just drove off. And I won’t be returning. It’s either fix my drink, adjust the price, or fix your sign. Leave your attitude at home the next time you go into work. I just went one block down to Tim Hortons and got a cold brew For $4.25 With better service.

Service: 1

Luis Irizarry Montes

This is what I got when I asked for black pepper snaking bacon and not just that they always don’t have there product

Cameron Daniels

Best place in the world

Atmosphere: 5

Food: 5

Service: 5

Aisha The-life

The best matcha I ever had from Dunkin. Mona made this for me and I had the best customer service.

Atmosphere: 5

Food: 5

Service: 5

Anytime Anywhere

I ordered a tropical guava refresher and as I’m drinking it I noticed something in the cup after further inspection I realized it was mold in the ice. My friend also got a drink and we saw more moldy ice. DO NOT DRINK HERE YOU ARE DRINKING MOLDY ICE.

Atmosphere: 1

Food: 1

Service: 1

Ana Medina

BEWARE! I bought a latte at this location and they put so much sweetener I couldn’t even drink it. No way it wasn’t intentional tasted more like syrup than coffee and made me sick after 2 sips. I went here regularly and never experienced anything like this, disappointing but I guess I’ll just have to find a new coffee spot.

Atmosphere: 1

Food: 1

Service: 1

Cortney Mack

Love that my coffee always tastes the same 😂 other coffee places my drinks taste different every single time.

Atmosphere: 4

Food: 5

Service: 4

Renae R

If I could give this no stars, I would. This place is trash and the drink and food was not good.they worker act like they don't know how to make anything and there was 4 things on the menu.

Atmosphere: 1

Food: 1

Service: 1

Erik Ricker

Bathrooms that are meant for one person don’t lock so you have to yell at people walking in on you.

Both bathrooms out of all supplies you can think of.

Kristi Ellison

Good coffee, nice people!

Scott Shannon

Went in to order 6 donuts, and all the employees were playing around, on their phones, and talking about the customers inthe drive thru ( not sure if it was good or bad)

Atmosphere: 2

Food: 3

Service: 1

Joseph Farkas

Used to go here all the time, but my drinks are always different even though I order the same drink every time. Some of the staff are really nice, but other staff is just horrendous, ignoring you or being blatantly rude. After a particularly rude experience I don’t feel comfortable going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Crystal Kling

I go to this place almost every morning just to get a large iced coffee and they can never seem to make it right it always seems tastes like bitter coffee or the vanilla tastes like Carmel and this morning when I went they put dirty change on top of my lid instead of just handing it to me and didn’t even give me the correct change. This place is absolutely awful better off just going down the street

Atmosphere: 1

Food: 1

Service: 1

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