Dunkin'

3788 W Broad St, Columbus
(614) 541-3000

Recent Reviews

Whitney Beck

This is one of the worst locations. Tried to order a mango smoothie with banana and the girl said we don’t have those. I told her it was on the sign and she laughed and said we don’t even have any bananas. Why offer something if you can’t make it. ? my coffee also was disgusting. Save yourself the hassle and go to the other Dunkin down the road.

Zahiriddin Jamlbekovich

The worst Dunkin I ever seen!When you ask the toasted bagel with cream cheese, they gave me a spoon for it! Not even knife!Rude employee is making customers morning so bad!I recommend to go other side Dunkin!

Atmosphere: 1

Service: 1

Joe Janey

Everyone at this location are rude and disrespectful. They forgot or cinnamon roll never apologized for it. The gentleman was extremely rude the whole time we were there. I asked for corporate number and they gave me a receipt but all this gentleman kept asking was do you want my name. I will not go back to this location or recommed anyone going to this location

Atmosphere: 3

Food: 4

Service: 1

Lisa Ortiz

It's very nice here!!!!

Atmosphere: 5

Food: 5

Service: 5

Jeff Royer

Clean restaurant friendly staff food was ok for

Atmosphere: 5

Food: 3

Service: 5

Kimberly Mader

I tried the online ordering, then went through the drive thru. My first time doing that way of ordering. It was easy. These people are professional and friendly delicious drinks and delicious donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Iced Macchiato, Iced Latte

Ashley P

My mobile carry out inside is always ready and easy to pick up when i arrive!

Atmosphere: 5

Food: 5

Service: 5

Natalie Winton

Ordered glazed donuts and got some old looking dry donuts. Cashier wasn't terrible but didn't seem to know much.

Atmosphere: 1

Food: 1

Service: 3

James Neil

Always great service, awesome people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Shubh Patel

Worst Dunkin Donuts I have ever been to! I order hot cappuccino every time and intentionally this south indian guy messes up with my coffee. Sometimes he gives raw milk and sugar in a cup with Hot Cappuccino’s order and today he gave original blend in the same cup. DO NOT EVER VISIT THIS DUNKIN.

Atmosphere: 2

Food: 1

Service: 1

Gobot's On the trail.

Been here now a few times placed a drink order on the mobile app for two strawberry dragon fruit refreshers went through the drive-thru wasn't told anything until I went up to the drive-thru window and they told me they don't have it. The service I received was very condescending rude not helpful at all the first young lady that I interacted told me that I would need to come back Monday to get a refund from the manager then another lady with a very even more condescending rude attitude saying it's not my fault don't know what to tell u call corporate number. Then after going inside because they shut the window stop talking to me I was talking to a gentleman that had a problem that did not get his sandwich not trying to complain here but it's ridiculous you shouldn't be able to order something if they don't have it in stock and should be able to receive a refund without a huge hassle.

Food: 1

Service: 1

Jacklynn Davis

Super friendly and very kind and patient with my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

ashleigh smith

I can’t leave a zero star or I would. I’m not paying money to not get my drink. This is what my coffee looked like this morning. I ordered the peppermint mocha latte hot and they barley even put the coffee it’s mainly whipped cream. I have never ever had a problem with Dunkin so I know I will for sure not return to this one. Terrible

Searria Mcbrayer

I usually never write reviews for places but I continue to go to this dunkin since it is closer to my house and everytime I regret it. This morning I went and was shorted a bagel bite, one day they had forgotten my doughnut. 2 times iv gone and gotten someone else’s drink order given to me. I’ll specifically ask for liquid sugar and they will put regular sugar all things that to the workers might not matter but as a customer that asks for something certain that IM paying for it’s frustrating. I go to dunkin about 1/2 times a week and there’s always something wrong atleast one of the times, on top of that some of the staff always has an attitude! I’m either going to start going to the other dunkin down the street or just not go to you guys at all it’s frustrating and definitely makes me not want to give you guys business.

Atmosphere: 1

Food: 2

Service: 1

Kristin Jackson

Dunkins never disappoint no matter what location.

Atmosphere: 5

Food: 5

Service: 5

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