Food is good, coffee is decent, service needs work. There's a night and day difference in the customer service when the girl is behind the counter. The guy is always sighing and in a bad mood and talks to you like you're a problem for visiting the establishment. Cooks can also be heard in the kitchen making fun of people for what they order. It happened to me once and then I heard it happen to someone else while waiting for coffee another time. Gave the place multiple tries - won't be back.
Atmosphere: 1
Food: 3
Service: 1
Kevin Cowell
I've been going here for a short amount of time but this place hits every time. I'm always excited every time I come to German village to visit
Atmosphere: 5
Food: 5
Service: 5
Aa A
Great coffee. Cinnamon Power bite was delicious. There also an outdoor patio.
Atmosphere: 5
Food: 5
Service: 5
Nikolai Terebieniec
I was totally blown away by the lox. It was incredibly delicious! The Emmything was also an absolute highlight—you can tell they put a lot of love and high-quality ingredients into everything. A fair warning, though: This place is extremely popular and has very limited seating. Be prepared to stand in line for a while, but don't let that discourage you! It is worth every minute of the wait.
Atmosphere: 4
Food: 5
Service: 4
Megi
I was excited to try this place but after our service and experience, i was very disappointed. My friend and I went early in the morning on a Sunday and it wasn’t very busy at all. We chose to sit outside at their back patio and specifically told them we were not taking our food to go and we wanted to eat there. We received our food in a paper bag. No plates, no boxes, nothing. I ordered the breakfast burrito and i asked for the sauce to be on the side and surprise there was no sauce included and it wasn’t in the burrito. I went inside to ask for some boxes and the barista had a sassy attitude with me for no reason at all. For how much they charge for their food and them asking for a tip, i would expect better service. Their food portions are small as well. Nothing special at all. Maybe visit their other location but this one was not it.
Atmosphere: 1
Food: 2
Service: 1
Christopher Haritos
Pricey but very tasty. Portions a little bigger than I expected!
Atmosphere: 4
Food: 5
Service: 4
Michael OBrien
Morning Pilates vibe; found this place on mg trip to see my youngest. Amazing breakfast burrito and appreciate the open, nature vibe. It just feels healthy being in this space.
Atmosphere: 5
Food: 5
Service: 5
Noah Barth
Breakfast burrito was great (maybe a little dry? salsa it is served with is pico de gallo so it could use something saucier...). Coffee was also great and while there isn't much space to sit, I was alone with a book so I was comfortable at a small table for a bit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito
Goldie Burkhart
Have adored this place since it opened, but this year they've implemented some cost and corner cutting practices that are really hurting the product. The one-handed used to be the best breakfast sandwich in Columbus! But they recently swapped out the proscuitto for bacon, and started frying the eggs on a super high temp, leading to a tough, rubbery egg. Haven't been back much since earlier this year because it's not worth it anymore.
Still love the beverages and patio, though. Hope they can turn it back around.
Atmosphere: 3
Food: 2
Service: 3
Austin Lako
I placed an order on their online website for pickup while already at the location. After waiting 45 minutes, I got a text saying my order was ready. I went to the pickup window, gave them my name and order details, and was told it was “coming right up.” After waiting an additional 20 minutes, I checked again only to be told they didn’t actually have my order even though I had already paid for it through their online system.
Their only “solution” was to tell me to reorder and wait in line for my food again. By that point, everyone in my group had already finished eating, and I wasn’t going to continue to inconvenience them. There was no offer of a refund, no attempt to expedite my order, and not even a courtesy gesture like offering a coffee while I waited. To them, the problem simply didn’t exist despite the fact that they had already charged me.
This is unacceptable customer service. If this is how they choose to treat paying customers, I won’t be returning.
We tried this location because it’s closer to us, but I won’t be coming back. The Neil St. location is miles better in every way. Here, the portions are noticeably smaller! my oatmeal was literally half the size compared to Neil St location, yet the price is the same. They only provide to-go cups and packaging even for dining in, which feels inconvenient and a bit cheap. Even the “one-handed sandwich” wasn’t the same as what we’ve had before. Hopefully, management takes feedback like this seriously, because right now this spot doesn’t hold up to their other location!
Atmosphere: 4
Food: 3
Service: 2
Denise O'Malley
Amazing breakfast sandwich! The combination of flavors on The Lox was delicious! Nice patio atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Akshay
Smooth as butta latte, perfectly seasoned tater tots, and an egg focaccia sandwich all outside on a beautiful back patio. This place is scrumptious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Noah Yinger
Busy but what do you expect on a Sunday morning-coffee was great, I had the salted maple latte with an extra shot and whole milk, wife had a chai with oat milk and we shared the breakfast burrito. We talked about how good the burrito was all the way home. We’ll def be back next week. The avocado was a nice touch.
Atmosphere: 4
Food: 5
Service: 5
Ted Wickstead
Great little coffee shop. Large selection of delicious savoury and sweet foods. Also have some delicious looking ice creams available by the pint.
Food is good, coffee is decent, service needs work. There's a night and day difference in the customer service when the girl is behind the counter. The guy is always sighing and in a bad mood and talks to you like you're a problem for visiting the establishment. Cooks can also be heard in the kitchen making fun of people for what they order. It happened to me once and then I heard it happen to someone else while waiting for coffee another time. Gave the place multiple tries - won't be back.
Atmosphere: 1
Food: 3
Service: 1
I've been going here for a short amount of time but this place hits every time. I'm always excited every time I come to German village to visit
Atmosphere: 5
Food: 5
Service: 5
Great coffee. Cinnamon Power bite was delicious. There also an outdoor patio.
Atmosphere: 5
Food: 5
Service: 5
I was totally blown away by the lox. It was incredibly delicious! The Emmything was also an absolute highlight—you can tell they put a lot of love and high-quality ingredients into everything.
A fair warning, though: This place is extremely popular and has very limited seating. Be prepared to stand in line for a while, but don't let that discourage you! It is worth every minute of the wait.
Atmosphere: 4
Food: 5
Service: 4
I was excited to try this place but after our service and experience, i was very disappointed. My friend and I went early in the morning on a Sunday and it wasn’t very busy at all. We chose to sit outside at their back patio and specifically told them we were not taking our food to go and we wanted to eat there. We received our food in a paper bag. No plates, no boxes, nothing. I ordered the breakfast burrito and i asked for the sauce to be on the side and surprise there was no sauce included and it wasn’t in the burrito. I went inside to ask for some boxes and the barista had a sassy attitude with me for no reason at all. For how much they charge for their food and them asking for a tip, i would expect better service. Their food portions are small as well. Nothing special at all. Maybe visit their other location but this one was not it.
Atmosphere: 1
Food: 2
Service: 1
Pricey but very tasty. Portions a little bigger than I expected!
Atmosphere: 4
Food: 5
Service: 4
Morning Pilates vibe; found this place on mg trip to see my youngest. Amazing breakfast burrito and appreciate the open, nature vibe.
It just feels healthy being in this space.
Atmosphere: 5
Food: 5
Service: 5
Breakfast burrito was great (maybe a little dry? salsa it is served with is pico de gallo so it could use something saucier...). Coffee was also great and while there isn't much space to sit, I was alone with a book so I was comfortable at a small table for a bit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito
Have adored this place since it opened, but this year they've implemented some cost and corner cutting practices that are really hurting the product. The one-handed used to be the best breakfast sandwich in Columbus! But they recently swapped out the proscuitto for bacon, and started frying the eggs on a super high temp, leading to a tough, rubbery egg. Haven't been back much since earlier this year because it's not worth it anymore.
Still love the beverages and patio, though. Hope they can turn it back around.
Atmosphere: 3
Food: 2
Service: 3
I placed an order on their online website for pickup while already at the location. After waiting 45 minutes, I got a text saying my order was ready. I went to the pickup window, gave them my name and order details, and was told it was “coming right up.” After waiting an additional 20 minutes, I checked again only to be told they didn’t actually have my order even though I had already paid for it through their online system. Their only “solution” was to tell me to reorder and wait in line for my food again. By that point, everyone in my group had already finished eating, and I wasn’t going to continue to inconvenience them. There was no offer of a refund, no attempt to expedite my order, and not even a courtesy gesture like offering a coffee while I waited. To them, the problem simply didn’t exist despite the fact that they had already charged me. This is unacceptable customer service. If this is how they choose to treat paying customers, I won’t be returning.
Restaurantji Recommends
We tried this location because it’s closer to us, but I won’t be coming back. The Neil St. location is miles better in every way. Here, the portions are noticeably smaller! my oatmeal was literally half the size compared to Neil St location, yet the price is the same. They only provide to-go cups and packaging even for dining in, which feels inconvenient and a bit cheap. Even the “one-handed sandwich” wasn’t the same as what we’ve had before. Hopefully, management takes feedback like this seriously, because right now this spot doesn’t hold up to their other location!
Atmosphere: 4
Food: 3
Service: 2
Amazing breakfast sandwich! The combination of flavors on The Lox was delicious! Nice patio atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Smooth as butta latte, perfectly seasoned tater tots, and an egg focaccia sandwich all outside on a beautiful back patio. This place is scrumptious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Busy but what do you expect on a Sunday morning-coffee was great, I had the salted maple latte with an extra shot and whole milk, wife had a chai with oat milk and we shared the breakfast burrito. We talked about how good the burrito was all the way home. We’ll def be back next week. The avocado was a nice touch.
Atmosphere: 4
Food: 5
Service: 5
Great little coffee shop. Large selection of delicious savoury and sweet foods. Also have some delicious looking ice creams available by the pint.
Atmosphere: 5
Food: 5
Service: 5
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