Fukuryu Ramen Ghost Kitchen

I ordered food yesterday through the Uber app. I substituted the Ramen for Udon because the ramen sits funny in my stomach. I also put no substitutions for the order.They sent me Ramen anyway and wrote on the paper sold out. If you don’t have it just cancel it. This is about the third time this has happened. Normally I order through the Fukuryu App I have. I love the Tonkotsu I order it almost twice a week. Uber said they reached out to the store and said there wasn’t anything they could do.

Food: 1

Service: 1

The ramen was decent, a solid 7/10. Good broth and great pork belly. But they should be absolutely embarrassed to charge $6 for 14 quarter slices of cucumber and a teaspoon of chilis.

Good place if you just need something expensive to eat. There are way better places out there though

Food: 3

Service: 4

I recently ordered from Fukurou Ramen, and I must say it was an excellent experience! Though they only offer pick-up, the quality of the food and the efficiency of their service made it absolutely worth it.

The ramen was fantastic—rich, flavorful broth, perfectly cooked noodles, and fresh, well-prepared toppings. Each bite was a treat, and it was clear that a lot of care goes into crafting their dishes. The packaging was thoughtful, keeping everything hot and ensuring the ramen was just as good at home as it would have been fresh from the kitchen.

The staff were polite and efficient when I arrived for pick-up, and my order was ready on time, which is always appreciated.

If you’re a ramen lover looking for high-quality takeout, I highly recommend Fukurou Ramen! They’ve mastered the art of making their dishes travel well, and I can’t wait to order from them again.

Atmosphere: 5

Food: 5

Service: 5

Could not find restaurant. The map lead us to empty lot and warehouses on both Google and Apple Maps. No address was listed in the very long automated message that didn’t let us speak to a human either. Uber eats will refund me but it’s sad to think my food probably went to waste. If the restaurant is located there, there should at least be signs,,, or lights?

Ordered a pickup order from their app and when I got there to pick up my food, was told they had a power outage when earlier and they hadn’t received my order and advised me to reach out the website to get a refund but have tried multiple to times to get ahold of them and haven’t been able to get a refund.

Atmosphere: 1

Food: 1

Service: 1

I love their food, but I have ordered from here twice in the last 3 nights for delivery and in both both orders, I have received less than half of the food I ordered. After the first time, I had to fight with Uber Eats to get a proper refund for nearly $75 of missing food. Kiddos wanted ramen so we tried again, and this time 3 orders of ramen were sent without any broth. I have no idea what is going on. But after two totally failed meals, I can’t risk ordering from here again, and paying delivery drivers, plus tips, to end up missing meals or parts of meals for multiple people. Total disappointment, because I LOVED this place.

Food: 5

Service: 1

My husband had GI upset and diarrhea within an hour of food from there. Fried chicken was stone hard. I think they re-fry it multiple time. I think they should close this location from public health perspective. Eat at your own risk.

Editing my comment as there are no place to respond. If there are preformed toxins then the GI symptoms can happen immediately. I am in medical profession and we see this all the time. I hope you check the hygiene of your cook and food handlers. Disappointed

Food: 1

Great atmosphere and my drink was delicious! I ended up sticking around the order food as well, which was bomb!

Picked up from their production facility and it felt a little weird but worked out fine. The fried chicken was different than I’ve ever had. Very lightly breaded so definitely dry without the sauce, but the sauce was great. I got two bao and the pork belly one was pretty dry and chewier than I’ve ever had pork belly before. The shrimp tempura one could’ve used something additional too, maybe a sour addition or crunch. I’ll try their ramen next time.

Food: 4

Service: 5

Mr. Jeff Tsao is a True visionary the food is Amazing You can taste the love in each bite and authentic respects to heritage and culture a culinary must for true Foodies And condesours alike.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curry Cheese Fries, Red Dragon Ramen, Side of Soup, Fried Marinated Tofu, Japanese Curry Rice Bowl

I definitely must give credit where credit is due!I ordered the Chicken Ramen, with the Japanese Fried Chicken, Gyoza for the appetizer and three extra side eggs and all of it was incredible.Due to a door dash error, the original order did not get delivered. But after I sent an email about the issue, I got a call from Jason at the facility who personally prepared and delivered the order to me!Great food plus service that’s above and beyond, I definitely will eat here again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Japanese Fried Chicken, Extra Half Egg, Red Dragon Ramen

Staff was friendly and the food was INCREDIBLE!!! Definitely will go back!

Atmosphere: 5

Food: 5

Service: 5

The food is amazing and the staff is super friendly. It's not located in the best part of town but definitely worth the trip

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Tonkotsu

Staff was friendly and the food was INCREDIBLE!!! Definitely will go back!

Atmosphere: 5

Food: 5

Service: 5

Update: I'm happy to revise this edit to 5 stars as I do enjoy Fukuryu, but I will leave my prior issue with their phone service below should anyone else encounter it:* They left an item out of my delivery, never had this with an actual location* The phone number leads you - after QUITE a long time - to an option for issues with online orders. The automation does not work when you use the numerical option* As this is a ghost kitchen, there's no way to get this resolved directly and get the rest of my order delivered