Hot Chicken Takeover

Chicken fried steak was absolutely awful and they didn’t include gravy which is why I got it. Did not respond to email after the fact (no phone?). Terrible customer service and questionable food

Atmosphere: 1

Food: 1

Service: 1

All good things must come to an end. This place used to be so good. It’s now pretty awful from the service to the food. The pickles were absolutely inedible, the chicken had no spice (I ordered Nashville
hot), and the Mac and cheese wasn’t any better than Kraft. On top of that, the order took 40 minutes!

Atmosphere: 1

Food: 1

Service: 1

The Hot Chicken Takeover you once knew is gone. It was acquired by Craveworthy Brands, a restaurant group. The quality of food has plummeted, likely due to cost-cutting measures. The menu is terrible now; the macaroni and cheese was generic and dry, the chicken was dark and fatty (exchanged it for another sandwich but got even worse quality), the banana pudding recipe changed for the worse, no ranch included with sandwiches, no slices of bread for buns, the buns provided were hard and dry. Overall, everything about Hot Chicken Takeover has declined. Eat somewhere else. This company will be gone soon.

Atmosphere: 1

Food: 1

Service: 1

Nice fried chicken sandwich with fries. Priced about right. Original isn't very spicy, would order a spicier version next time. Atmosphere is kind of institutional, but great for pickup.

Atmosphere: 4

Food: 5

Service: 4

Located in the North market, a no frills chicken restaurant with made to order chicken sandwiches and salads. Choose your flavor and enjoy. The food and service is very good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wings, Slaw, Breast, Sandwich, Boneless Breast, Chicken Tenders

Had a great lunch here with my little one.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miss B's Banana Pudding

Chicken was pretty dry.

Atmosphere: 3

Food: 3

Service: 4

Mac and cheese was cold and there was no ranch given to me despite me asking for it at the time of ordering. None of it sitting out either when it’s advertised as free again and no one came out to help when I went to the order station to request it a second time. Not to mention the chicken was dry and the sliders looked nothing like advertised. Also tried to order it on the self serve kiosk but the only options were the hot ranch or vegan version.

I almost never write reviews but I’m just over it.

Food: 1

Service: 2

The last few times I’ve ordered the chicken has been over cooked, burnt and disgusting. On top of that, when you try to call then all you get is a dial tone. I’m very disappointed because it’s usually good but definitely not lately. I won’t be ordering again.

Update: I called and spoke with a lady who wasn’t concerned that their chicken looks and taste like this.

Food: 1

Food was hot and fresh!

Kid-friendliness: They gave my grandson free banana pudding

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miss B's Banana Pudding, Breast

Vegetarian options: Very good vegan nuggs and vegan ranch!

Atmosphere: 5

Food: 5

Service: 5

Best chicken sandwich I've ever eaten!!! Idk what happened to the fries, must have got the last of what they had because, there was one waffle fry and the rest were just crumbs of what used to be fries. It's all good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Slaw, Sandwich

Love ordering from here but noticed in last 2 family orders the gallon of sweet tea sent was warm. The first time I let it go, but a 2nd time no.. it needs to be addressed. Isn’t it supposed to be refrigerated???

Ordered again on 7/27/24 & the sweet tea was warm again! Seriously what is going in…

Missed this place… haven’t been since before the pandemic. Today was our 32nd wedding anniversary and Sean took such incredible care of us! Made our special day even a bit more special! THANK YOU, SEAN! ♥️

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Wings, MA's Mac MA's Slaw Baked Beans

My son really enjoyed his meal. The portion size was good for the price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich