Hot Head Burritos
1509 Hilliard Rome Rd, Hilliard
(614) 870-3535
Recent Reviews
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Everything was delicious and made quickly ready to pickup on time
Atmosphere: 5
Food: 5
Service: 5
I ordered tacos for Taco Tuesday (I usually order a bowl), so got very helpful tips from the manager who served me. The tacos were great!
Atmosphere: 5
Food: 5
Service: 5
The you lady who made my food was amazing very good customer service.
Atmosphere: 4
Food: 5
Service: 5
Food was excellent
Atmosphere: 5
Food: 5
Service: 5
Food tastes good, but the service is what ruins it. We’ve had issues in the past including today. There was older man and younger woman who skimped us on everything and rushed us. Despite having utensils that measure portions they were giving us less. Spouse had to ask for more chicken because the girl didn’t feel the whole ladle and then charged us for double meat on top of not giving much rice. My tacos were just thrown together and sloppy. The guy tried bypassing a whole section, didn’t fill the ladle with meat all the way but tried to split it between the two tacos and was scarce with the toppings. We had to keep asking them to add more. This is enough to make us not come back especially with how much we typically spend we can just go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Somehow I ordered a blackbean burrito, with extra rice.
Atmosphere: 3
Food: 3
Service: 3
They consistently mess my order up. And it’s such a basic order. How hard can it be.
So good!!! Service was excellent as always, and food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Sweet Habanero, Churros
Placed order when I left my place and arrived at the store 10 minutes later and it was ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Been coming here for years getting the same thing and all of a sudden every other visit I'm being charged for stuff that's always been included, customer loyalty should be more appreciated
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Excellent Food
Atmosphere: 5
Food: 5
Service: 5
If you eat at Chipotle after eating here you have no taste buds.
Atmosphere: 5
Food: 5
Service: 5
Amazing burritos!
The staff is very kind and helpful!
Big fan of chipotle but will honestly start coming here for my burritos from now on! Also the price is very bang for your buck!
Management if you see this, who ever was on shift at 430pm on sunday 8/3, deserves a pat on the back!
Atmosphere: 5
Food: 5
Service: 5
Dude barely filled my burrito. Then didn't give the the correct change and would not give me the couple dollars he stole!!! Don't go to this location. The manager didn't even want to help. She just looked like sorry. UPDATE: The store owner reached out to me and checked the cameras in the store. He sent me a gift card for a free burrito!!
Atmosphere: 2
Food: 1
Service: 4
The employees are always nice and the food is always hot!
Atmosphere: 4
Food: 5
Service: 5
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