Jeni's Splendid Ice Creams

Columbus favorite!

Jeni's Is hands down one of, if not the best creameries around. However, most of the venues I have been to have a line out the door and a small display with numerous flavors. And a single checkout lane. So be prepared to wait.

Super cute in there, plus they had two dairy free options when I went! I got the Texas sheet cake, which was great 👍

Top class icecreams ....

I never leave reviews but this was the worst customer service experience I’ve ever had. Went on 12/31 while on a day date with my spouse. at the store at 12:11pm and the door was locked. Not a big deal at all, but the employee had to come unlock it. She unlocked the door and turned around without any words, smile or eye contact. We both thought she was mad. I walked in and she was extremely unfriendly. She called to the other employee “they’re coming” (as in the customers?). I was really looking forward to l’affogato and I knew there was different flavor options etc. I felt so unwelcome. I saw there was a pint sale as well but I didn’t want to bother the employee to ask questions or make more purchases. As a manager and business owner myself, it was appalling.

Ice cream was delicious. Best part: my wife has a sever peanut allergy and they were nice enough to get a fresh scoop and tub of ice cream. She didn’t have to worry about cross contamination for which we were very thankful. Would recommend to anyone!

Atmosphere: 5

Food: 5

Service: 5

Never had Jeni’s ice before last night. OMG!!! I had ordered the Sugar Plum Brittle Parfait. Wow, this was AMAZING!!! The staff that worked 12/14/24 evening shift, wonderful! A really good group, and very polite. Definitely will be back. Thank you! This was the Easton location.

Great quality ice cream and great variety of flavors

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Brambleberry Crisp

The worst ice cream I've ever had in my life.
We ordered L'affogato and it was the worst. 2 scoops of very low quality ice cream with half cup cold brewed coffee poured on it. It looked gross. It tastes even worse. Please do a little research before putting something on your menu.

Atmosphere: 2

Food: 1

Service: 1

I recently visited Jeni’s Ice Cream at Easton Town Center and had a mixed experience. The ice cream was delicious, especially the PB&J parfait, which perfectly captured the flavor of a classic peanut butter and jelly sandwich. However, the service left something to be desired; it felt a bit rushed and unfriendly. Overall, the ice cream is definitely worth trying

Atmosphere: 4

Food: 4

Service: 4

Went to Jenni’s for dessert after dinner and it was very good. Our service was great also! They had 2 dairy free options that both tasted amazing.

Atmosphere: 5

Food: 5

Service: 5

Awesome

Kid-friendliness: The kids loved it!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gooey Butter Cake, Waffle

Awesome icecream and service! Worth the wait! Yah have to fix the door stopper though the one with the hook to hold the door open when there a long line ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sheet Cake, Fresh Waffle Cone, Waffle

There was a long line down the sidewalk to enter. Young adult “scoopers” do not know much about their products, greeting customers, or saying thank you. The new flavor with pistachios was good. Wish there were more flavors with nuts.

Atmosphere: 2

Food: 5

Service: 2

Very very sweet! Worst ice cream ever!!

Atmosphere: 3

Food: 1

Service: 5