I usually get pizza or Calzone.....fantastic!...Get the Calzone!
Atmosphere: 5
Food: 5
Service: 5
Kevyn Dyson
This place is horrible.. Never in my life have I known a pizza location where they are so petty with the pepperoni.. On Several occasions..
Chaz K
The management of this location has been consistently disappointing. On our last three orders, we specifically requested the Cajun crust topping, and each time it was omitted. When we called to report the issue, no meaningful effort was made to correct it—no offer to remake the order or otherwise make it right—only a vague assurance that “next time” they would do better.
Unfortunately, they have not done better. This pattern reflects poorly on the franchise’s leadership and on quality control at this location. I strongly urge corporate to review this store’s operations and management, as the current experience does not live up to the standards associated with the Jet’s brand.
Service: 1
chahrazed benbetka
I placed an online order from this location Jet’s Pizza columbus 43215 at 9:09 PM, and it was supposed to be delivered within the hour by DoorDash (since they said they didn’t have a Jet’s Pizza driver). By 11:27PM, it still hadn’t arrived. There is no way to track my order, and the store closed at 10 PM, so no one answered when I called. I received zero updates, no communication, and absolutely no support. This was extremely frustrating and disappointing. It’s a 0/5 . I won’t be ordering from this location again.
Update: The next day, I still never received the pizza. I had to contact my bank to cancel the transaction because the restaurant neither answered my calls nor cancelled the order. Absolutely unacceptable. Feels like a scam, shame on you!
Service: 1
DJSmoothie
I ordered a med. pizza that never arrived. I called JETS to cancel/refund my money and they were really good at that. Next morning theres an empty JETS pizza box on my doorstep. This used to be the spot, now they got narcissists delivering your pizzas.
Atmosphere: 1
Food: 2
Service: 1
Emi Holt
I ordered a Greek salad and it was completely spoiled. It had a sour taste and the lettuce was wilted and in bad condition. I couldn’t eat it at all. Very disappointing experience. I expected fresh food, not something that seemed old.
Jim Thiede
The new shredded pepperoni is excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Jo Nathan Banks
Heard that the pizza was good, it is good.
Atmosphere: 4
Food: 5
Service: 5
yidir nbezza
They are not clean at all I see lady teach here body and back to work without washing hands
Tess
I was surprised this only had 3 stars when the pizza was so delicious! Got the detroit style and it was so much pizza for such a good price. Didn't take too long and also the place was still open while a lot of the other shops in this food court area were already closed up for the day.
When they tell you something will take at least 20 minutes they mean it.
Atmosphere: 2
Food: 5
Service: 2
John Knopp
Pizza was fast, but not warm. Toppings not very good or cooked fully. Crust tasted terrible no seasonings.
Atmosphere: 4
Food: 3
Service: 4
Holly Crook
If you find yourself in the area, I highly recommend stopping by this location. Ryan, the Assistant Manager, is so kind and works incredibly hard!
Atmosphere: 5
Food: 5
Service: 5
Tawnia Jenkins
Convenient, decent price, 4 corner pizza, BBQ wings, first time eating there. Food was surprisingly great for reviews I read. Customer service was good. I'd eat there again.
Atmosphere: 4
Food: 5
Service: 5
Andrea Nichole
This particular one downtown is hard to find. I didn't know it was in the convention center.... so I had a hard time at first. But other than that, it was great!
I usually get pizza or Calzone.....fantastic!...Get the Calzone!
Atmosphere: 5
Food: 5
Service: 5
This place is horrible.. Never in my life have I known a pizza location where they are so petty with the pepperoni.. On Several occasions..
The management of this location has been consistently disappointing. On our last three orders, we specifically requested the Cajun crust topping, and each time it was omitted. When we called to report the issue, no meaningful effort was made to correct it—no offer to remake the order or otherwise make it right—only a vague assurance that “next time” they would do better.
Unfortunately, they have not done better. This pattern reflects poorly on the franchise’s leadership and on quality control at this location. I strongly urge corporate to review this store’s operations and management, as the current experience does not live up to the standards associated with the Jet’s brand.
Service: 1
I placed an online order from this location Jet’s Pizza columbus 43215 at 9:09 PM, and it was supposed to be delivered within the hour by DoorDash (since they said they didn’t have a Jet’s Pizza driver). By 11:27PM, it still hadn’t arrived. There is no way to track my order, and the store closed at 10 PM, so no one answered when I called. I received zero updates, no communication, and absolutely no support. This was extremely frustrating and disappointing. It’s a 0/5 . I won’t be ordering from this location again.
Update: The next day, I still never received the pizza. I had to contact my bank to cancel the transaction because the restaurant neither answered my calls nor cancelled the order.
Absolutely unacceptable. Feels like a scam, shame on you!
Service: 1
I ordered a med. pizza that never arrived. I called JETS to cancel/refund my money and they were really good at that. Next morning theres an empty JETS pizza box on my doorstep. This used to be the spot, now they got narcissists delivering your pizzas.
Atmosphere: 1
Food: 2
Service: 1
I ordered a Greek salad and it was completely spoiled. It had a sour taste and the lettuce was wilted and in bad condition. I couldn’t eat it at all. Very disappointing experience. I expected fresh food, not something that seemed old.
The new shredded pepperoni is excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Heard that the pizza was good, it is good.
Atmosphere: 4
Food: 5
Service: 5
They are not clean at all
I see lady teach here body and back to work without washing hands
I was surprised this only had 3 stars when the pizza was so delicious! Got the detroit style and it was so much pizza for such a good price. Didn't take too long and also the place was still open while a lot of the other shops in this food court area were already closed up for the day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When they tell you something will take at least 20 minutes they mean it.
Atmosphere: 2
Food: 5
Service: 2
Pizza was fast, but not warm. Toppings not very good or cooked fully. Crust tasted terrible no seasonings.
Atmosphere: 4
Food: 3
Service: 4
If you find yourself in the area, I highly recommend stopping by this location. Ryan, the Assistant Manager, is so kind and works incredibly hard!
Atmosphere: 5
Food: 5
Service: 5
Convenient, decent price, 4 corner pizza, BBQ wings, first time eating there. Food was surprisingly great for reviews I read. Customer service was good. I'd eat there again.
Atmosphere: 4
Food: 5
Service: 5
This particular one downtown is hard to find. I didn't know it was in the convention center.... so I had a hard time at first. But other than that, it was great!
Atmosphere: 4
Food: 5
Service: 5
Loading...