I was a hair stylist for many years. When I couldn't get out of the shop, I would order. Gratefully I'd get my meal in a short time, and always perfect. In this industry we don't have a lot of time for ourselves, so having them around was helpful.
Rygards
Drove to this location to see that whoever was working decided to close 20min early 5/21/25
Tyler S.
Didn’t realize until I got home but the woman at the counter gave me someone else’s lettuce wrap instead of my sandwich. Nowhere in the app to report it for a refund. Absolute waste of time and money
Brian Durbin
Apparently a plain cheese slim with extra bacon is too difficult. “Let’s add the avocado spread!” Bozos.
Don Robertson
Terrible service, terrible food
Brandon Fellows
Ordered pickup, and it was perfect! Fresh, plenty of ingredients, and ready when I got there. 10/10 team, much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Kori Lane
Im here at the drive thru window right now watching him make my order while wearing the same gloves that he handled my cash with. How many other people’s cash, cards and computer screen's do you think he touches before he actually changes them out each time???
Atmosphere: 2
Food: 1
Service: 2
FE White
The $8.00 "Big John" roast beef sandwich is now just a lettuce sandwich with one cherry tomato and 2-3 ultra thin slices of roast beef. All you taste is bread, lettuce and mayo. This has been a go-to for a while but cashing out my JJ member card.
Atmosphere: 4
Food: 1
Service: 5
Winston Fry
Arrived at 8:20pm (closes at 9) to find the door locked and employees sitting at the booths on their phone. Went to the one a little south at Sawmill and Bethel, and sat at the drive thru for a full two minutes without anyone acknowledging me. I went inside, and they were 'out' of both sandwiches I tried to order. I'll never understand why business hire employees like this; it's like they're trying to go out of business. Free up the real estate already.
Service: 1
efrem Pryor
Horrible I'm allergic to onions and specifically customized my sandwich to not have onions the website failed and put regular sandwich and now I'm just out of my money because the sandwich was made wrong manager stated I could come in and get it remade why would I order delivery if I could have just came in horrible horrible business
They don’t answer their phone and ordering on website is ridiculously cumbersome
Aaron B
Big thanks to Ben and Dustin for their amazing service. They were both incredibly friendly and helpful – exactly what you want when you're grabbing a quick bite. They made the whole experience a pleasure. Definitely recommend this Jimmy John's location!
Atmosphere: 5
Food: 5
Service: 5
JoAnn Nye
Ben was spectacular, engaging, super nice. He had my thanks for doing what I can only assume is a mostly thankless job. Dustin welcomed me as I entered. Keep these 2 on shifts together.
Atmosphere: 5
Food: 5
Service: 5
Justin Lee
I had the worst customer experience at this location. The gentleman was sitting on his phone at the table and ignored me. Then he got up after some time and huffed at me like I was an inconvenience. The food is always great even if the sandwich was sloppily put together in a hurry and was a mess when unwrapped. To add salt to the wound, he handed me a bag and had me bag all my own sandwiches. Why did I even bother tipping. I wish I could take that tip back. You should be ashamed for hiring such a person to represent your brand. Ive been a huge fan of Jimmy Johns since 2010.
Atmosphere: 1
Food: 5
Service: 1
Robert Bringardner
The owner and upper management for this company are rude and arrogant. They lie every step of the way. Don’t work for this man at any of his 8 locations if you have any respect for yourself or others.
I was a hair stylist for many years. When I couldn't get out of the shop, I would order. Gratefully I'd get my meal in a short time, and always perfect. In this industry we don't have a lot of time for ourselves, so having them around was helpful.
Drove to this location to see that whoever was working decided to close 20min early 5/21/25
Didn’t realize until I got home but the woman at the counter gave me someone else’s lettuce wrap instead of my sandwich. Nowhere in the app to report it for a refund. Absolute waste of time and money
Apparently a plain cheese slim with extra bacon is too difficult. “Let’s add the avocado spread!” Bozos.
Terrible service, terrible food
Ordered pickup, and it was perfect! Fresh, plenty of ingredients, and ready when I got there. 10/10 team, much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Im here at the drive thru window right now watching him make my order while wearing the same gloves that he handled my cash with. How many other people’s cash, cards and computer screen's do you think he touches before he actually changes them out each time???
Atmosphere: 2
Food: 1
Service: 2
The $8.00 "Big John" roast beef sandwich is now just a lettuce sandwich with one cherry tomato and 2-3 ultra thin slices of roast beef. All you taste is bread, lettuce and mayo. This has been a go-to for a while but cashing out my JJ member card.
Atmosphere: 4
Food: 1
Service: 5
Arrived at 8:20pm (closes at 9) to find the door locked and employees sitting at the booths on their phone. Went to the one a little south at Sawmill and Bethel, and sat at the drive thru for a full two minutes without anyone acknowledging me. I went inside, and they were 'out' of both sandwiches I tried to order. I'll never understand why business hire employees like this; it's like they're trying to go out of business. Free up the real estate already.
Service: 1
Horrible I'm allergic to onions and specifically customized my sandwich to not have onions the website failed and put regular sandwich and now I'm just out of my money because the sandwich was made wrong manager stated I could come in and get it remade why would I order delivery if I could have just came in horrible horrible business
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They don’t answer their phone and ordering on website is ridiculously cumbersome
Big thanks to Ben and Dustin for their amazing service. They were both incredibly friendly and helpful – exactly what you want when you're grabbing a quick bite. They made the whole experience a pleasure. Definitely recommend this Jimmy John's location!
Atmosphere: 5
Food: 5
Service: 5
Ben was spectacular, engaging, super nice. He had my thanks for doing what I can only assume is a mostly thankless job. Dustin welcomed me as I entered. Keep these 2 on shifts together.
Atmosphere: 5
Food: 5
Service: 5
I had the worst customer experience at this location. The gentleman was sitting on his phone at the table and ignored me. Then he got up after some time and huffed at me like I was an inconvenience. The food is always great even if the sandwich was sloppily put together in a hurry and was a mess when unwrapped. To add salt to the wound, he handed me a bag and had me bag all my own sandwiches. Why did I even bother tipping. I wish I could take that tip back. You should be ashamed for hiring such a person to represent your brand. Ive been a huge fan of Jimmy Johns since 2010.
Atmosphere: 1
Food: 5
Service: 1
The owner and upper management for this company are rude and arrogant. They lie every step of the way. Don’t work for this man at any of his 8 locations if you have any respect for yourself or others.
Atmosphere: 1
Food: 5
Service: 3
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