Did not have any issues with mobile order - (did a DoorDash pickup order). Staff was friendly.
Only 3 stars because the sandwich barely had any filling. I don’t think they spread the mustard on the bread - it was all in one spot. Both ends of the sandwich were straight bread and mayo. The middle was good because it actually had filling.
The triple chocolate cookie is amazing
Recommended dishes: Chocolate Chip or Oatmeal Raisin Cookie
Steve
Welp, add me to list of people who had a terrible experience here. Food took forever, was wrong and missing items and they didn’t answer their phone. Sadly, I hadn’t seen the reviews until after my debacle. Not sure why this happens here so often as it used to be a great location.
Service: 1
Daniel Kulikowski
Do not order from here unless you’re happy getting 1/3 of what you ordered. Italian Night Club came with only 1 out of 3 meats and no cheese. Other sub was missing its toppings. I would like to understand how and why the employees are doing this.
Food: 1
Sohum Daftary
Incredibly slow and incompetent
colin simpson
Dirty kitchen. Often out of lots of ingredients including bread. Service is meh. food was fine but nothing to write home about.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Beach Club
Jonathon Lee
Good sandwiches and they were made quickly. Staff was great too but the portion for the potato salad was very underwhelming
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ultimate Porker
Meghann DeWees
I’ve been ordering from this location for years and the service and quality have gone completely downhill. My last order that will be my last was placed on Sunday. I received my order after an hour and my sandwich had NO TURKEY amongst other issues. I called and they offered no replacement and no refund. I asked to be contacted by the manager. That never happened. I called today and they will only refund a portion of my order and never once apologized for the error or inconvenience. I ended up having to spend more money to order more food from somewhere else. They just lost a long time customer with this one. I can see by the other reviews everyone else has had similar shitty experiences
Food: 1
Service: 1
Jenna Clark
The subs are so expensive and it is mostly bread, unfortunately. The music was so loud I was relieved when we finally walked out.
Atmosphere: 3
Food: 3
Service: 4
Juan Galicia
Rarely answer their phone, and when they do they either don't deliver on whatever day it happens to be, or they're out of bread. Rough cause no other locations deliver to grandveiw.
matt niday
SHUT THIS LOCATION DOWN!!! The only thing this location does well and consistently is get one star reviews. I was going to give it another chance but decided I should probably call and see if they had delivery drivers. Big surprise nobody answers the phone. I was reading reviews out loud today with a group of people. We got a good chuckle but there really isn't anything funny about how bad it really is. Shut this down and save face for the franchise. All other locations do a great job.
Ordered for delivery. Waited an hour and half and still never received it. Called the store multiple times to see if I could cancel the order and get my money back but nobody answered.
matthew
Placed a curbside order, followed all instructions, & put the car description on the order. I checked in on the app & waited 30 minutes then went inside because the order never said it was ready. I was told that the order was sitting on a shelf the whole time. A bag of chips were forgotten & the pickle wasn’t even cut. After 6 hours the app finally told me that the order was ready. Poor service & communication.
Food: 3
Service: 1
Vincent Lam
Ordered a pick up order. Jimmy John’s sandwiches are always fresh. The place was clean. The service was friendly.
Vegetarian options: Vegetarian sandwich
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Little John B L T, Club Tuna, Little John, Big John
Anthony M. Canada
Enjoyed the friendly and courteous help as well as my delicious food. The manager was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Brittany Stefan
My ordered was confirmed and I never got my meal. I called the store nonstop for 2 hours to check the status of my order and no one ever picked up the phone. Completely unacceptable to provide no communication and to have no option to cancel the order. I also was still charged and can’t get in contact with store to get my money back.
Did not have any issues with mobile order - (did a DoorDash pickup order). Staff was friendly.
Only 3 stars because the sandwich barely had any filling. I don’t think they spread the mustard on the bread - it was all in one spot. Both ends of the sandwich were straight bread and mayo. The middle was good because it actually had filling.
The triple chocolate cookie is amazing
Recommended dishes: Chocolate Chip or Oatmeal Raisin Cookie
Welp, add me to list of people who had a terrible experience here. Food took forever, was wrong and missing items and they didn’t answer their phone. Sadly, I hadn’t seen the reviews until after my debacle. Not sure why this happens here so often as it used to be a great location.
Service: 1
Do not order from here unless you’re happy getting 1/3 of what you ordered. Italian Night Club came with only 1 out of 3 meats and no cheese. Other sub was missing its toppings. I would like to understand how and why the employees are doing this.
Food: 1
Incredibly slow and incompetent
Dirty kitchen. Often out of lots of ingredients including bread. Service is meh. food was fine but nothing to write home about.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Beach Club
Good sandwiches and they were made quickly. Staff was great too but the portion for the potato salad was very underwhelming
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ultimate Porker
I’ve been ordering from this location for years and the service and quality have gone completely downhill. My last order that will be my last was placed on Sunday. I received my order after an hour and my sandwich had NO TURKEY amongst other issues. I called and they offered no replacement and no refund. I asked to be contacted by the manager. That never happened. I called today and they will only refund a portion of my order and never once apologized for the error or inconvenience. I ended up having to spend more money to order more food from somewhere else. They just lost a long time customer with this one. I can see by the other reviews everyone else has had similar shitty experiences
Food: 1
Service: 1
The subs are so expensive and it is mostly bread, unfortunately. The music was so loud I was relieved when we finally walked out.
Atmosphere: 3
Food: 3
Service: 4
Rarely answer their phone, and when they do they either don't deliver on whatever day it happens to be, or they're out of bread. Rough cause no other locations deliver to grandveiw.
SHUT THIS LOCATION DOWN!!!
The only thing this location does well and consistently is get one star reviews. I was going to give it another chance but decided I should probably call and see if they had delivery drivers. Big surprise nobody answers the phone. I was reading reviews out loud today with a group of people. We got a good chuckle but there really isn't anything funny about how bad it really is. Shut this down and save face for the franchise. All other locations do a great job.
Restaurantji Recommends
Ordered for delivery. Waited an hour and half and still never received it. Called the store multiple times to see if I could cancel the order and get my money back but nobody answered.
Placed a curbside order, followed all instructions, & put the car description on the order. I checked in on the app & waited 30 minutes then went inside because the order never said it was ready. I was told that the order was sitting on a shelf the whole time. A bag of chips were forgotten & the pickle wasn’t even cut. After 6 hours the app finally told me that the order was ready. Poor service & communication.
Food: 3
Service: 1
Ordered a pick up order. Jimmy John’s sandwiches are always fresh. The place was clean. The service was friendly.
Vegetarian options: Vegetarian sandwich
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Little John B L T, Club Tuna, Little John, Big John
Enjoyed the friendly and courteous help as well as my delicious food. The manager was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
My ordered was confirmed and I never got my meal. I called the store nonstop for 2 hours to check the status of my order and no one ever picked up the phone. Completely unacceptable to provide no communication and to have no option to cancel the order. I also was still charged and can’t get in contact with store to get my money back.
Loading...