Krispy Kreme
1021 Polaris Pkwy, Columbus
(614) 841-7760
Recent Reviews
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Ordered 2 super hero Wonder Woman donuts via the app for 2:15 pick up, got there at 2:22, not ready and what eas rcvd was nothing like advertised.
Food: 2
Service: 2
DELICIOUSSS YUM YUM YUM
I've never had Krispy Kreme before so this was new to me, I got a raspberry filled donut and a regular glazed donut and they were super fluffy and good, I also got a Carmel frappe, it's super sweet so if you like a bit of stronger coffee id suggest a shot of espresso or two
Atmosphere: 5
Food: 5
Service: 5
When ordering online, I twice got an error message that their system was down. I finally placed the order, then got 3 confirmation emails. They fixed it at the store, but the store itself was not clean. Not very appealing. Then when I got home, the order was wrong, and the cream-filled donuts had no cream. Never again.
Atmosphere: 1
Food: 1
Service: 1
My spouse stops here once a week for donuts before work. He only stops if the light is on though because they give him a free donut lol
Atmosphere: 5
Food: 5
Service: 5
RUDE!!!! I don’t think she knew her headset was on all i heard was “goddamn what do you want”. I didn’t even say anything. This is completely unacceptable I was having a bad day myself and all I wanted was a doughnut from Krispy Kreme. I told her not to worry about it clearly I’m not wanted here and told her to have a good day and drove off. So I went across the street to the McDonald’s to get one of the Krispy Kreme donuts that they have and it was soggy and just made my day worse. Anyways don’t go here the employees are rude and this was an egregious experience. 1/10 do not recommend
Atmosphere: 1
Food: 1
Service: 1
The grumpiest young lady, I’ve ever meet served us. Bless her heart I hope one day she finds something that makes her happy. Donuts were great, building was pretty old and run down
Atmosphere: 3
Food: 4
Service: 3
Bought a dozen donuts to take home from our trip to Florida. They were all delicious. The only thing they should tell there customers that there will be an up charge for the st paddy's day one and the chocolate cream filled.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen, Cake
Ordered a 3 pack assorted donut and only received 2. Called multiple times to speak to someone about it abs no one answers the phone.
Atmosphere: 1
Food: 1
Service: 1
I placed an order of Krispy Kreme donuts from TooGoodToGo app to be pick up between 8:30 pm to 9:30 pm. on Sunday. I arrived at 8:35 pm, the front door was lock. There were two employees inside of the store. I knocked on the door try to get their attention. One of the employee standing at the cashier counter saw me and made a hand sign trying to said they are closed. Meanwhile I hold up my phone with the order and hoping to get her attention about TooGoodtogo order that people are going to come to pick up right now. She literally just ignored me and put her head down and playing on her phone. I kept on knocking on the door but got no response back. I looked up online, this store supposed to open until 10:00 pm. It was such a terrible customer experience and I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Please remind workers not to come to work stoned. Putting donuts in a box doesn’t need to be a ten minute per car affair.
Service: 1
Restaurantji Recommends
This location was quick and offered some solid fresh donuts. Even as busy as they were, great service.
Terrible experience, order placed 3 days in advance, nothing was put together by order pickul time. Waited another 1/2 hour to be told they don't even sell what was ordered.
Corporate sent a coupon for a dozen free, no thanks, great example of how a company shouldn't run.
Atmosphere: 1
Food: 1
Service: 3
Cashiers seemed unhappy... kinda a tense unhappy atmosphere..they were not rude..just seemed angry..
Atmosphere: 2
Food: 4
Service: 4
Great donuts
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Original Glazed Dozen
The drive thru looks completely abandoned and when I went inside there were plenty of workers but they all just starred at me and I believe who was management told me someone would be with me in a moment. They all continued to just talk and didn’t take my order until minutes later which I did a pick up order and no other customer was in the building. The donuts looked old and dry. I had already payed for the order so I took them but didn’t even eat them due to the look, the conditions of the inside being disorganized and just looked unsanitary. I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
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