The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Andrea Julian
Not enough employees No shopping carts inside of the store. Customers where standing outside waiting for someone to unload their groceries so they grab a cart. Store was very untidy. The lines were really long, even at the self checkouts. Not a good experience
Andrea Julian
Not enough employees
No shopping carts inside of the store. Customers where standing outside waiting for someone to unload their groceries so they grab a cart. Store was very untidy. The lines were really long, even at the self checkouts.
Not a good experience
Connie Miller
THIS STORE IS FILTHY, LADIES BATHROOM SO DISCUSTING! URINE ON THE STALL FLOORS, CLOGGED TOLIET, NO TOLIET PAPER, NO SEAT COVERS. SPILLED JIUCES ON FLOOR WHICH MADE FLOOR STICKY. DELI AREA JUST AS BAD, FILTHY UNDER THE COUNTERS. WOULD NEVER GO BACK IN THIS STORE AGAIN !!!
Michael C Stilwell
Very friendly and helpful
z28tamm
See photos for the cake I ordered. It was supposed to have ballons and say Happy Birthday Kevin. I'm not sure what it actually has....looks kind of like squids not ballons. The border doesn't even match. Maybe they ran out of icing and just didn't want to do the right thing and make more...Next time I'll be buying my cake from Giant Eagel
Reginald A Grant
This location has my favorite Oriental Chefs...I always purchase their variety of Sushi...
Reginald Grant
This location has my favorite Oriental Chefs...I always purchase their variety of Sushi...
Google user
See photos for the cake I ordered. It was supposed to have ballons and say Happy Birthday Kevin. I'm not sure what it actually has....looks kind of like squids not ballons. The border doesn't even match. Maybe they ran out of icing and just didn't want to do the right thing and make more...Next time I'll be buying my cake from Giant Eagel
Barbara Bryant
this has been great during this pandemic. please be nice to everyone working there. they barely get paid and they are face first in all of this.
The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Not enough employees No shopping carts inside of the store. Customers where standing outside waiting for someone to unload their groceries so they grab a cart. Store was very untidy. The lines were really long, even at the self checkouts. Not a good experience
Not enough employees No shopping carts inside of the store. Customers where standing outside waiting for someone to unload their groceries so they grab a cart. Store was very untidy. The lines were really long, even at the self checkouts. Not a good experience
THIS STORE IS FILTHY, LADIES BATHROOM SO DISCUSTING! URINE ON THE STALL FLOORS, CLOGGED TOLIET, NO TOLIET PAPER, NO SEAT COVERS. SPILLED JIUCES ON FLOOR WHICH MADE FLOOR STICKY. DELI AREA JUST AS BAD, FILTHY UNDER THE COUNTERS. WOULD NEVER GO BACK IN THIS STORE AGAIN !!!
Very friendly and helpful
See photos for the cake I ordered. It was supposed to have ballons and say Happy Birthday Kevin. I'm not sure what it actually has....looks kind of like squids not ballons. The border doesn't even match. Maybe they ran out of icing and just didn't want to do the right thing and make more...Next time I'll be buying my cake from Giant Eagel
This location has my favorite Oriental Chefs...I always purchase their variety of Sushi...
This location has my favorite Oriental Chefs...I always purchase their variety of Sushi...
See photos for the cake I ordered. It was supposed to have ballons and say Happy Birthday Kevin. I'm not sure what it actually has....looks kind of like squids not ballons. The border doesn't even match. Maybe they ran out of icing and just didn't want to do the right thing and make more...Next time I'll be buying my cake from Giant Eagel
this has been great during this pandemic. please be nice to everyone working there. they barely get paid and they are face first in all of this.
Restaurantji Recommends
Great job to the Kroger curb side staff!!
Always friendly staff and good products.
Surprisingly decent selections for health conscious consumers, even better than krogers in some wealthier areas of town.
The bathrooms are very unsanitary...:-(
Pharmacy is sooooooo slow but some the pharmacist are HOT !!!!!
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