The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Giz Hernandez
fresh food good services
David Veale
Store is not huge. More manageable, but still well stocked
David Veale
Store is not huge. More manageable, but still well stocked
Sophia Sosa
great great produce....kkkkkkkkkkkkkkkk
Google user
i dont care about there food i dont like its .
Ranata Burge
A little messy. But ok.
Tim Haggerty
It might just be because it's the middle of the week but the fresh produce selection was terrible other than that I like this place.
so many things are out of reach, because the shelves are too high, and you have to find someone to ask for help
Sean Jakaus
Store has no room for anything when you need to del to them how is this. If you buy something you need to sit on line behind 10 people before you can pay open new regesters
Nitra M
This krogers is known as kroGhetto . get what you came to buy and leave immediately is the key to surviving this place. Otherwise, you may get harassed by a dude needing $1 to "catch the cota".
Matt W
Worst grocery store I've ever been to. Terrible customer service and 0 inventory. SUCKS!
Deanna B
One of the worst. Rude, unhelpful employees. Also, doesn't have the same stock as other Kroger's in Columbus.
The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
fresh food good services
Store is not huge. More manageable, but still well stocked
Store is not huge. More manageable, but still well stocked
great great produce....kkkkkkkkkkkkkkkk
i dont care about there food i dont like its .
A little messy. But ok.
It might just be because it's the middle of the week but the fresh produce selection was terrible other than that I like this place.
THE SERVICE!
3rd circle of hell.
Restaurantji Recommends
so many things are out of reach, because the shelves are too high, and you have to find someone to ask for help
Store has no room for anything when you need to del to them how is this. If you buy something you need to sit on line behind 10 people before you can pay open new regesters
This krogers is known as kroGhetto . get what you came to buy and leave immediately is the key to surviving this place. Otherwise, you may get harassed by a dude needing $1 to "catch the cota".
Worst grocery store I've ever been to. Terrible customer service and 0 inventory. SUCKS!
One of the worst. Rude, unhelpful employees. Also, doesn't have the same stock as other Kroger's in Columbus.
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