The people who are making sushi now, October 20, are disgusting. It's a very dry, mess ,and everything opens up my stomach hurts with the sushi,thank god I don’t share with my kids.
Michael L.
This Kroger is very clean and has a nice selection of products! Far better than the Bethel Rd location nearby.
Elisha Balzano
I hate this store. Always out of sale items, constantly overcharging me, long lines. Do better! Such poor management!
Lori Howard
Amazed and delighted to find fresh Walleye to make for my Aunt & Uncle today!!! They’re gonna love their Parmesan crusted fish made just for them.
Zach Sorrell
Really a terrible shopping experience here... they close down all registers after say 630pm or so and the self-checkout line gets horribly long. TSA provides a better more seamless experience
T J
I do not know what has happened to this Kroger. Its empty and dirty. The meat, seafood dept is empty, does anyone work there anymore? Bethel Rd one is not any better.
Patrick Rousey
The rude older blonde lady that you have working the self checkout with all of her under the voice comments should be in the back parking lot sweeping and not assisting customers.
Ruben Melendez
Usually the service is okay, nothing great; but one thing that is terrible is that many of the items that shoe a lower-discounted price when you go to the self-check out, they charge you for the regular price.
Leslie Scott
Store is well stocked and very clean since revamp. We had to return a broken product, Rumina, was super helpful and kind during the exchange.
Mira Bojanic
I have been happily shopping at Kroger since the 1980s.
Today the app stopped displaying 4x fuel Points in the Savings screen.
The employees tried to find it. It took about 20 to 30 minutes and nobody could find it.
The app will only allow me the option to shop as pick up or delivery. It does not give me the option to shop in store. It says it does, but it doesn’t. There are many options out there and other grocery stores where I can take my business.
This is extremely disappointing as I am not able to put my purchases towards fuel points —a very nice employee entered the information manually using my receipt.
I realize this is a first world problem. There are much more serious things going on in the world, but the app is very disappointing and that is why I’m giving this Kroger one star.
Always check your receipt! I've been overcharged three times in the last six weeks. The store leaves up signs with sale prices that are expired. Many times you purchase on the posted sale price and when you check the receipt a much higher price is charged. When you go to the office for a refund they always say someone forgot to take down the sales price. When you go with them to show them the tag they say it happens all the time. Whole you get a refund and a if you ask for it something for the inconvenience it is a very time consuming task. While the store is clean and selection is pretty good, the produce is often very old.
C W
This is for the condescending man whose name is Jayme and his lack of customer service.
Drew Perry
I used to like this Kroger, but to have customers go outside in the cold to use the restrooms is pretty pathetic. Whoever thought it was a good idea for this, should be fired. Shame on Kroger for doing this. At least let customers use the employee restroom
Debisree Ray
Just another Kroger in Columbus area- looks a bit oldie, but quite stocked up. The store was neat and clean, and well organized. The staff were helpful. Here people wrote about a problem regarding self check out. However, I didn’t face any problem while checking out by myself.
Sam Orth
UPDATE: Self checkout is still a real challenge at the Henderson Rd Kroger. Wish they had check out lanes like the ones they have at the store on Sycamore in German Village. See the photo below…. This is painful for me to write the review. Been shopping at this Kroger since it was built - over 40 years ago. The staff at this store really friendly and helpful, and I feel badly for them. Corporate has decided to increase profits by forcing customers to use self-check out. The problem is, the self check out lanes are super small - they area is too small for medium to large grocery shoppings - they are better suited for 10-12 item quick trips. There is no way to even do a large shopping in self check-out unless you put items on the floor - it overflows. It’s a mess - I’ve tried and it is a total pain. They close all the cashier check out lanes to just one open lane - so shoppers have to wait in line 4-7 customers deep even when the store isn’t busy. Their other staff who would do cashiering are picking orders for pick-up and delivery customers. Kroger’s competition (GE) has regular sized self-check out isles that can accommodate larger orders. If this location doesn’t fix this, by adding more cashiers or larger self-check out lanes, they are going to start losing loyal customers.
The people who are making sushi now, October 20, are disgusting. It's a very dry, mess ,and everything opens up my stomach hurts with the sushi,thank god I don’t share with my kids.
This Kroger is very clean and has a nice selection of products! Far better than the Bethel Rd location nearby.
I hate this store. Always out of sale items, constantly overcharging me, long lines. Do better! Such poor management!
Amazed and delighted to find fresh Walleye to make for my Aunt & Uncle today!!! They’re gonna love their Parmesan crusted fish made just for them.
Really a terrible shopping experience here... they close down all registers after say 630pm or so and the self-checkout line gets horribly long. TSA provides a better more seamless experience
I do not know what has happened to this Kroger. Its empty and dirty. The meat, seafood dept is empty, does anyone work there anymore? Bethel Rd one is not any better.
The rude older blonde lady that you have working the self checkout with all of her under the voice comments should be in the back parking lot sweeping and not assisting customers.
Usually the service is okay, nothing great; but one thing that is terrible is that many of the items that shoe a lower-discounted price when you go to the self-check out, they charge you for the regular price.
Store is well stocked and very clean since revamp. We had to return a broken product, Rumina, was super helpful and kind during the exchange.
I have been happily shopping at Kroger since the 1980s.
Today the app stopped displaying 4x fuel
Points in the Savings screen.
The employees tried to find it. It took about 20 to 30 minutes and nobody could find it.
The app will only allow me the option to shop as pick up or delivery. It does not give me the option to shop in store. It says it does, but it doesn’t. There are many options out there and other grocery stores where I can take my business.
This is extremely disappointing as I am not able to put my purchases towards fuel points —a very nice employee entered the information manually using my receipt.
I realize this is a first world problem. There are much more serious things going on in the world, but the app is very disappointing and that is why I’m giving this Kroger one star.
Restaurantji Recommends
Always check your receipt! I've been overcharged three times in the last six weeks. The store leaves up signs with sale prices that are expired. Many times you purchase on the posted sale price and when you check the receipt a much higher price is charged. When you go to the office for a refund they always say someone forgot to take down the sales price. When you go with them to show them the tag they say it happens all the time. Whole you get a refund and a if you ask for it something for the inconvenience it is a very time consuming task. While the store is clean and selection is pretty good, the produce is often very old.
This is for the condescending man whose name is Jayme and his lack of customer service.
I used to like this Kroger, but to have customers go outside in the cold to use the restrooms is pretty pathetic. Whoever thought it was a good idea for this, should be fired. Shame on Kroger for doing this. At least let customers use the employee restroom
Just another Kroger in Columbus area- looks a bit oldie, but quite stocked up. The store was neat and clean, and well organized. The staff were helpful. Here people wrote about a problem regarding self check out. However, I didn’t face any problem while checking out by myself.
UPDATE: Self checkout is still a real challenge at the Henderson Rd Kroger. Wish they had check out lanes like the ones they have at the store on Sycamore in German Village. See the photo below…. This is painful for me to write the review. Been shopping at this Kroger since it was built - over 40 years ago. The staff at this store really friendly and helpful, and I feel badly for them. Corporate has decided to increase profits by forcing customers to use self-check out. The problem is, the self check out lanes are super small - they area is too small for medium to large grocery shoppings - they are better suited for 10-12 item quick trips. There is no way to even do a large shopping in self check-out unless you put items on the floor - it overflows. It’s a mess - I’ve tried and it is a total pain. They close all the cashier check out lanes to just one open lane - so shoppers have to wait in line 4-7 customers deep even when the store isn’t busy. Their other staff who would do cashiering are picking orders for pick-up and delivery customers. Kroger’s competition (GE) has regular sized self-check out isles that can accommodate larger orders. If this location doesn’t fix this, by adding more cashiers or larger self-check out lanes, they are going to start losing loyal customers.
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