The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Glenn Glenn
Trump seems to be rallying his minions to go to public places like grocery stores with no mask carrying groceries around waiting for someone to report them to the store mgmt all while chasing customers up and down the aisles muttering Trumps stupidity about “not wearing a mask” while sounding like a robot..well that was exactly what happened out at the Kroger on Polaris tonight.. 2/17/21..management was alerted and this man was allowed to continue to run around the store maskless shouting at people, while store staff laughed.... businesses must be vigilant and so must their staff and consumers who care about public health and safety.. needless to say this is one customer who will take their business elsewhere and encourage friends and family to do the same..
Styleby Jotkaur
Rude staff
Kevin C Clark
Just got gas at the station. Needed the receipt but pump did not give me one. Went over to the booth. Booth register was not working so attendant could not give me a receipt. You would think the attendant would add receipt paper to the pump or at least put up a note about no receipts but neither happened.
Kevin C Clark
Just got gas at the station. Needed the receipt but pump did not give me one. Went over to the booth. Booth register was not working so attendant could not give me a receipt. You would think the attendant would add receipt paper to the pump or at least put up a note about no receipts but neither happened.
Mary Miller
Kroger can you help me understand why you have no help at 10:00pm at night for people shopping. Not everyone can do self checkout when you have a full cart. No one was able to help and they had one person upfront. I wasn’t the only one with a large cart and the poor woman was so busy with us she couldn’t help anyone else anyways. You should always have one lane open!
There isn’t even enough room to bag the groceries without having to use your cart which makes the checkout system stop!
Not a good shopping experience at all!
Mary Miller
Kroger can you help me understand why you have no help at 10:00pm at night for people shopping. Not everyone can do self checkout when you have a full cart. No one was able to help and they had one person upfront. I wasn’t the only one with a large cart and the poor woman was so busy with us she couldn’t help anyone else anyways. You should always have one lane open!
The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Trump seems to be rallying his minions to go to public places like grocery stores with no mask carrying groceries around waiting for someone to report them to the store mgmt all while chasing customers up and down the aisles muttering Trumps stupidity about “not wearing a mask” while sounding like a robot..well that was exactly what happened out at the Kroger on Polaris tonight.. 2/17/21..management was alerted and this man was allowed to continue to run around the store maskless shouting at people, while store staff laughed.... businesses must be vigilant and so must their staff and consumers who care about public health and safety.. needless to say this is one customer who will take their business elsewhere and encourage friends and family to do the same..
Rude staff
Just got gas at the station. Needed the receipt but pump did not give me one. Went over to the booth. Booth register was not working so attendant could not give me a receipt. You would think the attendant would add receipt paper to the pump or at least put up a note about no receipts but neither happened.
Just got gas at the station. Needed the receipt but pump did not give me one. Went over to the booth. Booth register was not working so attendant could not give me a receipt. You would think the attendant would add receipt paper to the pump or at least put up a note about no receipts but neither happened.
Kroger can you help me understand why you have no help at 10:00pm at night for people shopping. Not everyone can do self checkout when you have a full cart. No one was able to help and they had one person upfront. I wasn’t the only one with a large cart and the poor woman was so busy with us she couldn’t help anyone else anyways. You should always have one lane open! There isn’t even enough room to bag the groceries without having to use your cart which makes the checkout system stop! Not a good shopping experience at all!
Kroger can you help me understand why you have no help at 10:00pm at night for people shopping. Not everyone can do self checkout when you have a full cart. No one was able to help and they had one person upfront. I wasn’t the only one with a large cart and the poor woman was so busy with us she couldn’t help anyone else anyways. You should always have one lane open!
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