Average McDonalds experience, I’m more impressed how they pronounce my name right every time. One of the only McD’s in CBus I visit for a consistent fast food experience, but they got someone in service who is a little delulu if they’re letting the soda machine spit this out and hand it to me. I get wanting the day to go by fast but don’t do me dirty by skimping me on my little treat 😞
Atmosphere: 5
Food: 5
Service: 4
Vinnie Wasmus
Kinda impersonable using kiosk ,but you can order at counter your choic. Coffees are good but a little pricey at $3.99 for medium.
Atmosphere: 3
Food: 3
Service: 3
Reviewer
Worst costumer service asked for my receipt she said go around the drive thru again it doesn’t make any sense why do go around again. First of all u should give me my receipt always. And she forgot my fries I have to go back. I order spicy chicken sandwich no pickles no sauce. 🤦♂️
This is my second review. I ordered four burgers/sandwiches at this McDonald’s and asked for BBQ and Buffalo sauce. The employee told me she could only give one sauce for free and I would have to pay for the other. Seriously? I’ve never had this issue anywhere else. I was just in Virginia last week and they gave sauces with no problem.
I spent $20 on my order and they can’t even provide a couple extra sauces? If the store is struggling with sales, charging customers for basic condiments is not the way to fix it. This seems to be a problem only at this location, and it’s definitely disappointing.
I won’t be coming back. Great job, McDonald’s management—if this is how you treat customers, I’m sure your “sales” will go up.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Fares
Calvin was great with our multiple large orders today!!
Kate Animah Opoku
My kids enjoyed and liked it.
Atmosphere: 5
Food: 5
Service: 5
Akmonshak Turusbekova
The staff is very slow and irritated
Maira Machrouh
Good people in the night shift, I went in November 14 at 8:20 pm is a man with alot tattoos are very kind like this people motivate us to go and buy.
Atmosphere: 5
Food: 5
Service: 5
Vincent Lam
This McDonald’s is great. The room is clean. WiFi is available. Service is fast and friendly. Zootopia II happy meal toys are on sale. I could not wait the movie after 10 years.
Atmosphere: 5
Food: 4
Service: 5
Josh Coy
I used the mobile app to order went in got my food staff was a bit busy with the drive thru took a minute to get my meal the biscuit and gravy was delicious but a tad runny, hash brown was extremely hot and perfect so was my bagel appreciate the great experience
It's not the healthiest. I get breakfast burritos and scrambled eggs many mornings, and coffee. I just workout harder to offset the health factors. It tastes great, and it's very convenient in the mornings. I rack up free food on the app, so many times I swing by and grab a free fish sandwich. I get fries too sometimes, but that's a treat, because we all know you shouldn't eat a lot of non healthy food.
Atmosphere: 5
Food: 4
Service: 5
Anthony Mullen
I redeemed points on the app for a McChicken for my daughter. When I arrive at the restraunt and click here my code disappears. This happens frequently mind you. I think no biggie because they’ve taken my name in replacement of the code. Employee at the microphone keeps repeating that I need the code and then asks me to come to the first window where there is now who I presume is the manager. I show him my receipt and he continues to tell me that I need the code even though I am showing him my receipt time stamped with date and time and my order placed for his store. He tells me I either am lying or placed it for the wrong location even though I am showing him that neither of those things are true. I drove away and went to Chick-fil-A instead. Terrible customer service.
Service: 1
Dawn Sciascia
We have at least 3 McDonald’s around here. This one is a little out of my way. But they are perfect. I go here maybe 5 times a year, and they treat me with great hospitality. The manager tonight was amazing. Hot fries. The ice cream machine works, thank you so much!! You guys rock. And the manager even better.
Atmosphere: 5
Food: 5
Service: 5
Markie J
We went for steak bagel and it was good and the service was friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Richard Pahl
Took a long time to get the food but everything was correct and tasty
Average McDonalds experience, I’m more impressed how they pronounce my name right every time. One of the only McD’s in CBus I visit for a consistent fast food experience, but they got someone in service who is a little delulu if they’re letting the soda machine spit this out and hand it to me. I get wanting the day to go by fast but don’t do me dirty by skimping me on my little treat 😞
Atmosphere: 5
Food: 5
Service: 4
Kinda impersonable using kiosk ,but you can order at counter your choic. Coffees are good but a little pricey at
$3.99 for medium.
Atmosphere: 3
Food: 3
Service: 3
Worst costumer service asked for my receipt she said go around the drive thru again it doesn’t make any sense why do go around again. First of all u should give me my receipt always. And she forgot my fries I have to go back. I order spicy chicken sandwich no pickles no sauce. 🤦♂️
This is my second review. I ordered four burgers/sandwiches at this McDonald’s and asked for BBQ and Buffalo sauce. The employee told me she could only give one sauce for free and I would have to pay for the other. Seriously? I’ve never had this issue anywhere else. I was just in Virginia last week and they gave sauces with no problem.
I spent $20 on my order and they can’t even provide a couple extra sauces? If the store is struggling with sales, charging customers for basic condiments is not the way to fix it. This seems to be a problem only at this location, and it’s definitely disappointing.
I won’t be coming back. Great job, McDonald’s management—if this is how you treat customers, I’m sure your “sales” will go up.
Atmosphere: 1
Food: 1
Service: 1
Calvin was great with our multiple large orders today!!
My kids enjoyed and liked it.
Atmosphere: 5
Food: 5
Service: 5
The staff is very slow and irritated
Good people in the night shift, I went in November 14 at 8:20 pm is a man with alot tattoos are very kind like this people motivate us to go and buy.
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s is great. The room is clean. WiFi is available. Service is fast and friendly. Zootopia II happy meal toys are on sale. I could not wait the movie after 10 years.
Atmosphere: 5
Food: 4
Service: 5
I used the mobile app to order went in got my food staff was a bit busy with the drive thru took a minute to get my meal the biscuit and gravy was delicious but a tad runny, hash brown was extremely hot and perfect so was my bagel appreciate the great experience
Atmosphere: 5
Food: 4
Service: 4
Frys always never seem hot
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
It's not the healthiest. I get breakfast burritos and scrambled eggs many mornings, and coffee. I just workout harder to offset the health factors. It tastes great, and it's very convenient in the mornings. I rack up free food on the app, so many times I swing by and grab a free fish sandwich. I get fries too sometimes, but that's a treat, because we all know you shouldn't eat a lot of non healthy food.
Atmosphere: 5
Food: 4
Service: 5
I redeemed points on the app for a McChicken for my daughter. When I arrive at the restraunt and click here my code disappears. This happens frequently mind you. I think no biggie because they’ve taken my name in replacement of the code. Employee at the microphone keeps repeating that I need the code and then asks me to come to the first window where there is now who I presume is the manager. I show him my receipt and he continues to tell me that I need the code even though I am showing him my receipt time stamped with date and time and my order placed for his store. He tells me I either am lying or placed it for the wrong location even though I am showing him that neither of those things are true. I drove away and went to Chick-fil-A instead. Terrible customer service.
Service: 1
We have at least 3 McDonald’s around here. This one is a little out of my way. But they are perfect. I go here maybe 5 times a year, and they treat me with great hospitality. The manager tonight was amazing. Hot fries. The ice cream machine works, thank you so much!! You guys rock. And the manager even better.
Atmosphere: 5
Food: 5
Service: 5
We went for steak bagel and it was good and the service was friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Took a long time to get the food but everything was correct and tasty
Atmosphere: 4
Food: 4
Service: 3
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