The female who took the order was pleasant and I thought this is going to be a great experience…boy was I wrong. Got my food pulled off and went into the bag to taste a fry…COLD like room temperature cold so how long was those sitting out. Get home look at my burger it was BURNT. Never had a burnt burger from McDonald’s. I guess there is a first time for everything. AVOID this McDonald’s. To make it worse it was a manger who handed me my food.
Food: 1
Service: 1
Jerry Leslie
The drive thru process needs attention, when you arrive need to wait two or three minutes to be asked if using app, after placing order sometimes you pay at first windows on timely manner. The issues start when waiting for order at times takes 6 or more minutes to bring your drink and another few minutes for food. This restaurant used to be great but taking almost 10 minutes in my opinion that is to long.
Atmosphere: 4
Food: 4
Service: 2
T
I absolutely loved how nice and attentive the gentleman was the day my mom, niece and I came in. He was so enthused to help us when we didn't know where exactly to order as we had cash. He was really sweet and checked on us to make sure everything was fine. He even helped us when my niece's apple juice was missing from her happy meal. He was overall the reason for a higher score.
Here were the negatives: The audacity of one of the staff members to roll her eyes at my mother after simply asking for paper towels because there was orange flavoring all over the soda bar (I am allergic to smell/taste but had not been over to the soda bar). We didn't mention anything to the Manager as it's Worthington and with current cultural tensions didn't want to be seen as causing an issue.
2. The harassment of other (teen/young adults) towards us all due to racial tension, assumption and prejudice. We are aware that my niece is lighter than my mother and I and certain people get so flustered about a dark skinned woman holding a lighter skinned baby (and this has happened to us at other places more urbanized as well). News flash to THEM: both of her parents are BLACK! Anyway, the constant taunting and intentional intimidation (they kept walking back and forth past us for no reason pointing at my niece and at my mother and I making faces at us) we experienced during our 45 minute visit was almost enough to have me intentionally taunt back. The manager was very kind and apologetic about the behavior with the other customers towards us and further let them know to leave us alone. They left a bit later. It happened again with two darker skinned men (who I assumed were from Africa, but did not ask) who constantly talked about how they couldn't believe the audacity that we would be at the McDonald's...
Other than that, the location was nice and we were intrigued to find out that there were like tablets for kids to use at some of the booths.
Atmosphere: 3
Food: 5
Service: 5
Miguel Hernandez
05/10/2025 - First time visiting this McDonalds and the experience was awesome. I ordered the #9 Breakfast Combo (Steak, Egg, & Cheese Bagel) with a regular medium black coffee. Everything tasted fresh and it was flavorful. The manager on shift took my order. She was approachable, and professionally friendly. This McDonald’s was the first time I have ever purchased and tasted the McCrispy Strips (yummy)! The restaurant itself is big, clean, and modern. They have high booths, outlets for your electronics, and stationed tablets to entertain our little ones. Parking out front. Quick drive thru. Awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Nekia Fields
Nicole she always goes above and beyond to make sure my coffee is made right 6crams 6 sugars 2 vannillas and wip cream the trick that most people dont do that she does is stirs it others throw the lid on so thx nicole
Atmosphere: 5
Food: 5
Service: 5
Charlene Whipkey
The employees are always so nice at this location.
Atmosphere: 5
Food: 5
Service: 5
Lydia Smith
While at the first drive through window, I handed the employee my money to pay for my food. While the employee appeared to be counting the money, the employee appeared to have mumbled something under his breath while looking at me. No one should ever mumble anything to me when speaking to me. If a person has something to say to me, they need to speak up. I do not tolerate even the appearance of disrespect.
Jenny W
Always LOVE mcDonalds!! Not the best when trying to be healthy, but always consistent and good!!
Atmosphere: 5
Food: 5
Service: 5
Brian munder
Their work isn’t perfect as before.
Atmosphere: 2
Food: 1
Service: 1
Chris Ankrom
Literally the slowest mcds on the planet. Ever seen a McDonald's that has to take and finish an order completely b4 taking the next order? I have!!! Takes 20 mins to get 4 cars thru drive thru. Ronald is disappointed
Wrong order every single time, ask for no pickles they will just give you an old burger that had pickles and pull them off with their hands for you, complete lack of caring and will argue with you when you ask to replace any order that is made wrong. Go anywhere else
Teak Slack
Huge shoutout to David. It’s rare to be met with a genuine smile in the service industry, and he went a long way to be informative, kind, and charismatic. Thank you David!
Christopher Columbro
I get breakfast for the Movers and Office staff on Friday mornings here at Leaders Moving & Storage. I always order enough for 35-40 people. Nichole (Opening manager) and her team are fantastic! No one wants to walk in the door on a Friday morning at 4:30 and start with 40 Big Breakfasts, but she does! Food is always hot and ready. And it’s always brought out with a smile. Nichole, thank you for always providing excellent service, even though starting out I’d only give you a 30 min heads up 😋. You help make the staff here at Leaders very happy on Friday mornings!
jesip moore
Store was a mess, food and condiments on the floor with almost no clean tables. Staff was incredibly rude and someone in the back was cursing about making orders. While waiting on my food multiple customers needed help with the kiosk because it was out of paper but no one was at the counter to help them. Food was good though Horrible service and experience overall
Matt Williams
This franchisee is excellent. The tall young man who just waited on us went the extra mile, something that you just don't find at any McDonald's anymore. Our default McDonald's always
The female who took the order was pleasant and I thought this is going to be a great experience…boy was I wrong. Got my food pulled off and went into the bag to taste a fry…COLD like room temperature cold so how long was those sitting out. Get home look at my burger it was BURNT. Never had a burnt burger from McDonald’s. I guess there is a first time for everything. AVOID this McDonald’s. To make it worse it was a manger who handed me my food.
Food: 1
Service: 1
The drive thru process needs attention, when you arrive need to wait two or three minutes to be asked if using app, after placing order sometimes you pay at first windows on timely manner. The issues start when waiting for order at times takes 6 or more minutes to bring your drink and another few minutes for food. This restaurant used to be great but taking almost 10 minutes in my opinion that is to long.
Atmosphere: 4
Food: 4
Service: 2
I absolutely loved how nice and attentive the gentleman was the day my mom, niece and I came in. He was so enthused to help us when we didn't know where exactly to order as we had cash. He was really sweet and checked on us to make sure everything was fine. He even helped us when my niece's apple juice was missing from her happy meal. He was overall the reason for a higher score.
Here were the negatives: The audacity of one of the staff members to roll her eyes at my mother after simply asking for paper towels because there was orange flavoring all over the soda bar (I am allergic to smell/taste but had not been over to the soda bar). We didn't mention anything to the Manager as it's Worthington and with current cultural tensions didn't want to be seen as causing an issue.
2. The harassment of other (teen/young adults) towards us all due to racial tension, assumption and prejudice. We are aware that my niece is lighter than my mother and I and certain people get so flustered about a dark skinned woman holding a lighter skinned baby (and this has happened to us at other places more urbanized as well). News flash to THEM: both of her parents are BLACK! Anyway, the constant taunting and intentional intimidation (they kept walking back and forth past us for no reason pointing at my niece and at my mother and I making faces at us) we experienced during our 45 minute visit was almost enough to have me intentionally taunt back. The manager was very kind and apologetic about the behavior with the other customers towards us and further let them know to leave us alone. They left a bit later. It happened again with two darker skinned men (who I assumed were from Africa, but did not ask) who constantly talked about how they couldn't believe the audacity that we would be at the McDonald's...
Other than that, the location was nice and we were intrigued to find out that there were like tablets for kids to use at some of the booths.
Atmosphere: 3
Food: 5
Service: 5
05/10/2025 - First time visiting this McDonalds and the experience was awesome. I ordered the #9 Breakfast Combo (Steak, Egg, & Cheese Bagel) with a regular medium black coffee. Everything tasted fresh and it was flavorful. The manager on shift took my order. She was approachable, and professionally friendly. This McDonald’s was the first time I have ever purchased and tasted the McCrispy Strips (yummy)! The restaurant itself is big, clean, and modern. They have high booths, outlets for your electronics, and stationed tablets to entertain our little ones. Parking out front. Quick drive thru. Awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Nicole she always goes above and beyond to make sure my coffee is made right 6crams 6 sugars 2 vannillas and wip cream the trick that most people dont do that she does is stirs it others throw the lid on so thx nicole
Atmosphere: 5
Food: 5
Service: 5
The employees are always so nice at this location.
Atmosphere: 5
Food: 5
Service: 5
While at the first drive through window, I handed the employee my money to pay for my food. While the employee appeared to be counting the money, the employee appeared to have mumbled something under his breath while looking at me. No one should ever mumble anything to me when speaking to me. If a person has something to say to me, they need to speak up. I do not tolerate even the appearance of disrespect.
Always LOVE mcDonalds!! Not the best when trying to be healthy, but always consistent and good!!
Atmosphere: 5
Food: 5
Service: 5
Their work isn’t perfect as before.
Atmosphere: 2
Food: 1
Service: 1
Literally the slowest mcds on the planet. Ever seen a McDonald's that has to take and finish an order completely b4 taking the next order? I have!!! Takes 20 mins to get 4 cars thru drive thru. Ronald is disappointed
Atmosphere: 1
Service: 1
Restaurantji Recommends
Wrong order every single time, ask for no pickles they will just give you an old burger that had pickles and pull them off with their hands for you, complete lack of caring and will argue with you when you ask to replace any order that is made wrong. Go anywhere else
Huge shoutout to David. It’s rare to be met with a genuine smile in the service industry, and he went a long way to be informative, kind, and charismatic. Thank you David!
I get breakfast for the Movers and Office staff on Friday mornings here at Leaders Moving & Storage. I always order enough for 35-40 people.
Nichole (Opening manager) and her team are fantastic!
No one wants to walk in the door on a Friday morning at 4:30 and start with 40 Big Breakfasts, but she does! Food is always hot and ready. And it’s always brought out with a smile.
Nichole, thank you for always providing excellent service, even though starting out I’d only give you a 30 min heads up 😋.
You help make the staff here at Leaders very happy on Friday mornings!
Store was a mess, food and condiments on the floor with almost no clean tables. Staff was incredibly rude and someone in the back was cursing about making orders. While waiting on my food multiple customers needed help with the kiosk because it was out of paper but no one was at the counter to help them. Food was good though Horrible service and experience overall
This franchisee is excellent. The tall young man who just waited on us went the extra mile, something that you just don't find at any McDonald's anymore. Our default McDonald's always
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