McDonald's
1074 Gemini Pl, Columbus
(614) 324-2299
Recent Reviews
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I had food delivered from here 3 or 4 times. Every time there is at least one item missing. I usually order only about 3-5 items so it’s not a big order where something could easily be missed. Fries were filled half full and old tasting.
Atmosphere: 2
Food: 2
Service: 2
Hardly go here but daughter wanted an Oreo mcflurry so I made an exception. We were given a cup of vanilla ice cream with a teaspoon of granulated Oreo crumbs put on top. I'm not even kidding. a teaspoon of granulated Oreo crumbs laid on top and when I asked about whether or not they were going to blend it because I thought that's what was supposed to happen, They looked at me like I had two heads and said oh I guess I can blend it and I just shook my head in disbelief and left. Never again. why in the world do you pay $4 for literally a cup of vanilla ice cream with a teaspoon of crushed Oreo cookie grains. I mean there weren't even any cookie bits or pieces or cream or anything. Just wrong.
Atmosphere: 1
Food: 1
Service: 1
Lovinit. My go to breakfast place.
Atmosphere: 5
Food: 5
Service: 5
We had the worst customer service experience we’ve ever encountered — and it was directly due to the manager on duty. She spoke broken English, misunderstood our order, and then blamed us at the window, claiming we had ordered incorrectly. Thankfully, another employee overheard our conversation after the manager walked away and stepped in to help. A young white female employee kindly read back the order on the screen with us, confirmed the issue, and said she would try to get it corrected.
We never saw the manager again. The young employee returned with our food and drinks and explained that although she had tried to fix the order, the manager wouldn’t allow it unless we paid the difference — even though the mistake was not ours.
We parked to check the food and, of course, items were missing. I went inside and spoke with the same helpful employee. The manager saw me, made eye contact, and walked away without a word — as if I wasn’t worth her time. The young employee got the missing food for us, and when I asked for a receipt to leave a review, she said, “I can’t blame you.” I thanked her for being professional and understanding. I even mentioned that it wasn’t her fault the manager didn’t seem capable of understanding the situation, and she responded, “I agree — she just doesn’t get it.”
While I was inside, I noticed a young Hispanic girl, around 4 or 5 years old, running around the restaurant—back and forth between a woman seated at a table and behind the counter. She repeatedly ran up to the manager and then back away, almost like she might have been the manager’s granddaughter.
Atmosphere: 1
Food: 3
Service: 1
Drive thru shouldnt take 20 min
Very nice
Atmosphere: 3
Food: 3
Service: 4
It's your typical McDonald's, clean easy to access.
Atmosphere: 3
Food: 3
Service: 3
Their caramel iced coffee’s ratios are off when they make these drinks. Like drinking a cup of cream and no coffee or caramel.
Atmosphere: 3
Food: 3
Service: 3
Lotta McDonald’s and this one was very good. Clean restrooms, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They take your money don't give you all of your order then you have to waste your time, gas, and money to go back
Atmosphere: 1
Food: 1
Service: 1
They gave me uncooked chicken breast patty , it’s disgusting. Fries container had rat poop at the bottom
Atmosphere: 1
Food: 1
Service: 1
I got served cold burger and fries .
Food: 1
Service: 1
Customer interaction is very important. Rating really cant be provided where we are using the kiosks to order the food. Coming to food kids and teens are the most customers where they hang out and have fun.
I see good options being added recently
Atmosphere: 5
Food: 4
Service: 2
Never put condiment in on mobile order
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Fries, Cheeseburger
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