McDonald's
4840 N Hamilton Rd, Columbus
(614) 324-2307
Recent Reviews
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Great service. Friendly staff, they even gave all 4 kids free toys.
Atmosphere: 5
Food: 5
Service: 5
The morning crew is always friendly and nice , food always fresh and hot , the manager I think she is , because she is always there is pregnant and expecting , she is amazing and don’t find to many people smiling at 6am. Who would have thought that McDonald’s would have the best gravy and biscuits !!
Atmosphere: 5
Food: 5
Service: 5
I used my mobile app but chose to pick up at the counter. As my order is thrown in my hands I'm trying to ask for more cause packets because apparently 12 nuggets only need 2 packs of honey, but anyways the lady looks me dead in my eyes and hands me my food and acts as if I'm not speaking. So whatever I let that go. I go back to the counter to ask for a bag and a lady is looking dead at me about 5 foot infant of me doing nothing. I know she heard me say excuse me mama can I have a bad. She laughs like hole belly laughs and walks away to chop it up with her friend on the line. They aren't busy. Im the only person sitting in the lobby. I won't be coming back to this place. Thank God I had a gift card and didn't use my money to pay for this treatment.
Atmosphere: 1
Food: 3
Service: 1
Definitely the worst McDonald's I've ever been to which is crazy because I've been all over the US.
Rude customer service and 2/3 times I ate here in the last week the food was terrible. I've never had a crunchy and hard mcgriddle 🤮
Atmosphere: 1
Food: 2
Service: 1
This is a waste anymore coming to McDonald’s. Walked in and the girl parked at the register barely looking up stated we “don’t have French Fries, Big Macs and something else” was just staring at her by then. Usually stop after church on Sundays and seems like something different every Sunday. But no FF or Big Mac? Seriously. No more.
Atmosphere: 1
Food: 2
Service: 1
I live close so stop here often. I would suggest staying away until they get their parking lot construction done. If you try and park to go inside you get trapped by the line in the drive through. If you try to go through the driver through you are stuck in the construction and need to wait for trucks to move. Hopefully this will end soon but definitely not fast and easy.
Took 8-9 minutes and they got my mobile order wrong. Took 3 tries and 1 1/2 hours to get thru to customer service¿¿¿¿ Barely understood English (offshore but ot sure about country). Going to pass info on to team leaders. Still waiting to hear!
Atmosphere: 3
Food: 2
Service: 1
Service was good the food was horrible. I only came here for the monopoly game pieces.
Atmosphere: 5
Food: 2
Service: 4
Freezing inside. Made food cold immediately.
Atmosphere: 2
Food: 3
Service: 4
It's a happy place
Food: 5
Service: 5
Restaurantji Recommends
Sitting here waiting for just some chicken nuggets while a bunch of the employees are screaming at eachother and actively fighting. Not surprised at all
Atmosphere: 1
Service: 1
Somebody went wild with the salt shaker over there. I just had food delivered. The burgers were delicious. The fries had way way too much salt. My elderly mother nor I could eat them. We paid good money for a dinner we could not eat. I will not take a chance to go to this store again. Plus, my mother ordered a blueberry pie and was given apple instead. She was disappointed.
Update: Thank you to McDonld's for inviting me to contact you directly. I did that and you promptly replied. You told me to contact DoorDash about my problem. I am sorry, but DoorDash did not put the overabundance of salt on the fries or gave a different flavored pie other than what was ordered. DoorDash simply delivered the order that you prepared. Not good to try to pass blame to somebody else. You are not taking responsibility for your poor service. I have looked at several other McDonald's restaurants nearby and found they all rate about 3 something stars. This poor service seems to be a systemic problem throughout your stores. I won't take a chance on a poor meal again so I will not be coming back. I have been away from McDonald's for years because of poor service. Due to Trumps focus on your company, I decided to give it another whirl. I have found nothing has changed and I won't be back.
Food: 3
At like 7:18 pm on 07/13/25 they ran out of fries. I didn’t find this out until 7:25 pm because despite being at the ordering station they refused to communicate to their customers.
I asked to just have the price of the fries from my girlfriend’s happy meal waived. I was then put on hold without warning for another 3 minutes waiting for a response while trying to “hello?” To the employee on the other side. Then, instead of answering or trying to assist, I was told they’re also out of cheese for their burgers.
How, as the cheeseburger and fry restaurant, do you run out of cheese and fries?! And then also not even have the balls to communicate that to your customers or at least put a sign on the ordering screen.
Atmosphere: 1
Food: 1
Service: 1
Every time I come here during lunch time there is always an issue with my order. The food is always burnt or old and they act like they can’t give you a cup of water with your meal. The Mexican lady at the window always has an attitude. I believe she is the manager . Asked for fresh fries and all she did was take my old fries and dropped them in the fryer and gave them back to me . Wasted my points for my daughter’s meal at this location and will never be returning .
Atmosphere: 1
Food: 1
Service: 1
Their food prices out getting ridiculous! $9.79 for a filet of fish, medium fry and medium drink. Really!!!!!! I guess McDonalds is passing that new minimum wages cost to all their customers!!!
Atmosphere: 3
Food: 2
Service: 2
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