McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1020 Alum Creek Dr, Columbus
(614) 252-8336
About McDonald's
Customers' Favorites
McDonald's Reviews
We stopped in after a game in downtown, went inside, starting ordering on the kiosk and the manger on duty came from the back and said, “why the f*#¥ are these people in my lobby?” and kicked us out. As we were leaving I said, “you should really have your doors lock.” She yelled “get out of my lobby and don’t come back!”
So very disappointed in this establishment. Workers always have an attitude. Orders are never right. It hurts me to see the amount of teens working here specifically black teens who are supposed be getting trained for the real work world, but are not receiving. The teens don’t know how to speak professionally to customers. The managers are horrible role models because they lack customer service to the max. They are supposed to be showing them professionalism but they are...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers a variety of options, including salads and veggie burgers for vegetarians, and sugar-free items for those with dietary restrictions. The staff is generally friendly and accommodating, with one cashier going above and beyond to assist a group with disabilities. The restaurant is known for its quick service and serving fresh, hot food, making it one of the better McDonald's locations across the country. However, there are frequent issues with incorrect orders, with customers often receiving wrong or missing items, and sometimes the staff cannot provide certain drinks or baked goods promptly. Despite these challenges, the inside dining area tends to be quite empty, suggesting most people prefer the drive-thru. Customers appreciate that they can keep wrong items if something is missing or incorrect, since items cannot be returned over the counter. Overall, the restaurant has friendly workers and offers a kid-friendly environment, but customers should check their orders carefully due to ongoing mistakes. Wheelchair accessibility is available.