New Fortune China
4860 W Broad St, Columbus
(614) 878-9960
Recent Reviews
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I had not been to the Chinese restaurant for a few years due to a move. Then I moved back into the area and yesterday was the first time that I thought I’d go back in order some food because their food has always been excellent quality and customer service well I ordered the chicken and broccoli and when I got home, and opened it the fried rice was not fried rice. It was a dark brown, almost black no vegetables all stuck together and mushy. The broccoli was soft and flimsy. The sauce had a funny taste to it and it was slimy and clumpy so I called to speak with a manager and was told by the employee there which was a female employee that the manager was not in so before I can even say anything else she hung up on me I called back for other times and the same thing she hung up on me every single time one time she even put the phone to their fax machine in the fax machine came on, so I decided just hop in my car is only a 10 minute drive took my food back, went to the restaurant The same lady was there from the previous time and asked her to speak to manager again she told me manager not here and I said OK understand that I said, but I called several times and you hung up on me every single time and she was told you manager not here. I said well I need to speak to someone to get a refund back on my order because the food was absolutely disgusting And she just proceeded to tell me that manager not there. I said I get manager not there but there can be someone else to refund me my money so she eventually refunded back the money and I asked her if I could have the managers name and she pretends to tell me that she doesn’t know the managers name and I’m like how do you not know the manager name if you work for the manager and she Close the window abruptly and just walked off worse Customer Service experience ever I’ve never had an experience like this at any Chinese restaurant she was the rudest person that you could ever speak with, and I would never ever ever go back there and I would never ever recommend anyone going back there. If this is how they’re gonna treat their customers .
Atmosphere: 1
Food: 1
Service: 1
Food is always amazing!!!!! I’ve never had something I didn’t like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, General TSO's Chicken, Egg Roll, Wonton Soup, Crab Rangoon, Honey Chicken Wings, Shrimp Lo Mein
Seasoning is kind of weird… Ordered the dinner portion was very small compared to other restaurants for the price… probably wouldn’t return here!
Atmosphere: 2
Food: 2
Service: 3
Got the Moo Goo Gai Pan and an egg roll. Food tasted ok, but overly salty. And I like salt. If you have high blood pressure, I would recommend avoiding.
Food: 3
Service: 3
Incredibly rude and dirty place
Atmosphere: 1
Food: 1
Service: 1
Before the food was much better. And the place is always dirty. They don't make you want to come
Atmosphere: 1
Food: 1
Service: 1
This is definitely my go-to Chinese place in the area. Unassuming on the outside, but this place is the real deal. The food, especially the fried rice, is to die for! The prices are super affordable, and they have very generous portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef, House Special Fried Rice, Fried Rice, Chicken Fried Rice
Hidden gem.
Atmosphere: 5
Food: 5
Service: 5
This once was my favorite Chinese restaurant and I have not been to this place since Covid and tried it out again in 2024 and I am
Atmosphere: 2
Food: 2
Service: 2
If I could give it no stars I would. the woman is very rude. She hung up on me because I simply asked her what types of meat they had. and it sounded mocking. bad for them because they recommended them to me but I wouldn't recommend them to
Service: 1
Restaurantji Recommends
I was skeptical about this place because I always go my food for vet places. I was. Erg impressed with the food, the service and the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Fried Rice
Great
Atmosphere: 3
Food: 5
Service: 5
Might be the worst chinese food I've ever had, portions were small and since it gave me multiple bathroom visits probably a good thing.
Food: 1
Best Wor Su Gai in town! Highly recommended this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Szechuan Beef, General TSO
Always tasty
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