Noodles and Company
1390 W 5th Ave, Columbus
(614) 487-8253
Recent Reviews
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I regularly order online for pickup at this location. They have never made an order wrong and it has always been ready on time.
The most recent time I picked up my food, I had a couple of questions about the menu and the employees were really helpful in letting me know about corporate changes to the menu and what to expect with some of the new dishes that had come out.
My experience here has been that employees are typically friendly, professional, and knowledgeable.
The location does suck to get into right now because of construction, but they do have a decent little iparking lot in which I have never not been able to find a space to park.
Food: 5
Service: 5
Service was great, food was slightly above microwave quality.
Atmosphere: 4
Food: 2
Service: 5
Noodles is always good with various types of noodle, pasta, and salad. I really like their pad Thai, Korean noodles, buffalo chicken Mac. This place is clean. Their service is always fast. It is convenient to order through their app. WiFi is available.
Vegetarian options: Salads
Kid-friendliness: Kids menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Alfredo, Spicy Korean Beef Noodles, Japanese Pan Noodles, Buffalo Chicken Mac, 3 Piece Potstickers
I originally Uber eats it and I thought that they messed up my order, but after I ate the noodles and chicken. I went to throw away the bag, then I realized my sauce wasn’t missing and they didn’t mess up it was my goof. They did amazing!
Food: 5
Recommended dishes: Buttered Noodles
It’s so sad the quality of noodles and co has withered so. It’s doesn’t hold a candle to its former self I remember ~8-10 years ago. The penne Rosa with crusted chicken used to be such an amazing dish. The one I had recently tasted watered down, like there was hardly any sauce, lacking in salt, and the noodles soggy. The Korean meatballs tasted like frozen turkey meatballs from a bag with a sweet sauce on them. The huge Rice Krispie treat I remember getting in the past is now a fraction of the size and the one I received was stale. The sticks of cheesy bread themselves were quite good but the Mariana watery, lacking in flavor, understated. Considering the current pricing it was especially disappointing.
So sad how far down this location has gone. Been coming weekly for lunch for over 2 years and it has just hone from bad to worst. Cashier us beyond rude and acts like you are putting her out, food is cold and just not good. Need to find a better option for lunch.
Atmosphere: 4
Food: 2
Service: 1
Noodles cooked perfectly Al Dente in the Pad Thai, three Mac n Cheese, and every dish I've ever had from them. Service always super duper friendly, almost perfect score from me, and I have very realistic expectations!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Mac, Buffalo Chicken Mac
Noodles coulda used more sauce. Broccoli was really hard. The pot stickers were kina cold like ice
Very easy and fast pick up orders. Staff is always smiling and welcoming. Use the app for best results :-)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Caesar Salad
Food is great service is excellent only thing I got is they need to add more sauce to your dinners
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Penne Pasta, Marinara Sauce, Chicken Mac, Chicken Parmesan
Restaurantji Recommends
Delicious food and great service.
Atmosphere: 5
Food: 5
Service: 5
Had the Japanese noodle dish with steak added and it was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ Meatballs, Beef Stroganoff, Buttered Noodles, Buffalo Chicken Mac
The food was amazing ! Like the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttered Noodles
Mid at best..lazy workers
Service: 2
I used to come here all the time. My last order got mixed up, so I gently reached out and assumed it would get resolved. I did get the following initial response, which was puzzling since I had provided the order number, date and items in the original inquiry…
I provided the requested info again and it’s been 8 days without a reply. I did follow up twice. Nothing. I also see other people had similar experiences on here.
That’s unfortunate. I’ll report back if they respond.
First and foremost, thank you for reaching out. We are extremely sorry that you received the wrong order.
This is certainly not the impression that we would like to leave with you and will do our due diligence to make the situation right. To help us look into the miss, if you still have your receipt or online order ID, that would help us tremendously? Or if you do not have either of those and paid with a card, a screenshot of the Noodles charge would also help.
Food: 2
Service: 1
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