We just had a great experience at your restaurant. Our food was delicious. I want to give a huge compliment to Robin in the dining room. She very thoroughly cleaned to the point of moving chairs and tables to make sure everything was clean. Her effort should not go unnoticed.
Atmosphere: 5
Food: 5
Service: 5
Nathan Lowien
It's a panera
Atmosphere: 5
Food: 5
Service: 5
Aida Ismagilova
The girl who covered from a different store is great. The customer service of that store is below zero.
Indra Pokwal
Coustmer service sucks. Wouldn’t recommend this location
Atmosphere: 1
Food: 1
Service: 1
Cbus Industry
Good food, good staff, just needs to crank up the climate control. Felt like I was dining in a sauna.
Atmosphere: 1
Food: 4
Service: 5
Danielle Donley
The food was good, and the store was clean but I saw this girl named Kylie be super rude to 2 elderly people because they hey asked for separate bags and she said no but gave in eventually. Other than that it was nice!
Atmosphere: 4
Food: 4
Service: 1
Vera Gause
Unfortunately, Broccoli cheddar soup was more like water no broccoli no flavor very disappointed.
Atmosphere: 5
Food: 2
Service: 5
Bob Not Quite The Builder
Good ol’ Panera experience. I’ve been to probably 15 different Paneras and this was another one for the books. Friendly staff, clean restaurant. The drinks were very low (some out), but it was a couple of hours before close. Fun fact, Green tea does not mix with onion rings if you were curious. Thank you, Mr. Covelli.
Atmosphere: 5
Food: 5
Service: 5
Terry Tatum
Service was not good! That’s all! Not sure if it was a bad morning but they all had attitudes
Atmosphere: 2
Food: 4
Service: 1
Jae Peppers
Order food and cookies, which they forgot to put in the bag. Went all the way back to get them and they were hard and stale.
We got the Bowl of French onion Soup I wouldn't Recommend this at all, It was like no other French onion Soup I have ever got , i thought it was a bowl of liptons onion mix with 3 little croutons in it and a Tablespoon of Cheese...
Atmosphere: 2
Food: 1
Service: 2
Brandon Miller
Just ate chicken soup here which was practically cold and now I’m filling sick to my stomach . My guess is the soup was hearted was not heated up correctly. This location needs more help & better management.
Atmosphere: 3
Food: 1
Service: 2
Y M
The old guy with the red shirt I'm guessing the manager is absolutely the rudest person I've encountered in a long time. For this reason alone I will not be back to this location. If the manager is a jerk no wonder the rest of the employees are as well, it starts from the top and trickles down. What a shame.
Atmosphere: 3
Food: 4
Service: 1
James and Jason Diehl-Bates
It’s always a disappointment coming to the E Broad St. store. They are consistently out of items. Their customer service is completely inconsistent… Some days great some days absolutely abysmal. But the wait is always longer here than other Paneras I visit. I sure wish this wasn’t the closest to my house.
Food: 2
Service: 2
Denise Kitchell
The pick two is now only for certain items. They no longer have the sandwich I liked so the one I picked I didn't care for. The soup is not even a full bowl. We will no longer be going there.
We just had a great experience at your restaurant. Our food was delicious. I want to give a huge compliment to Robin in the dining room. She very thoroughly cleaned to the point of moving chairs and tables to make sure everything was clean. Her effort should not go unnoticed.
Atmosphere: 5
Food: 5
Service: 5
It's a panera
Atmosphere: 5
Food: 5
Service: 5
The girl who covered from a different store is great. The customer service of that store is below zero.
Coustmer service sucks. Wouldn’t recommend this location
Atmosphere: 1
Food: 1
Service: 1
Good food, good staff, just needs to crank up the climate control. Felt like I was dining in a sauna.
Atmosphere: 1
Food: 4
Service: 5
The food was good, and the store was clean but I saw this girl named Kylie be super rude to 2 elderly people because they hey asked for separate bags and she said no but gave in eventually. Other than that it was nice!
Atmosphere: 4
Food: 4
Service: 1
Unfortunately, Broccoli cheddar soup was more like water no broccoli no flavor very disappointed.
Atmosphere: 5
Food: 2
Service: 5
Good ol’ Panera experience. I’ve been to probably 15 different Paneras and this was another one for the books. Friendly staff, clean restaurant. The drinks were very low (some out), but it was a couple of hours before close. Fun fact, Green tea does not mix with onion rings if you were curious. Thank you, Mr. Covelli.
Atmosphere: 5
Food: 5
Service: 5
Service was not good! That’s all! Not sure if it was a bad morning but they all had attitudes
Atmosphere: 2
Food: 4
Service: 1
Order food and cookies, which they forgot to put in the bag. Went all the way back to get them and they were hard and stale.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
We got the Bowl of French onion Soup I wouldn't Recommend this at all, It was like no other French onion Soup I have ever got , i thought it was a bowl of liptons onion mix with 3 little croutons in it and a Tablespoon of Cheese...
Atmosphere: 2
Food: 1
Service: 2
Just ate chicken soup here which was practically cold and now I’m filling sick to my stomach . My guess is the soup was hearted was not heated up correctly. This location needs more help & better management.
Atmosphere: 3
Food: 1
Service: 2
The old guy with the red shirt I'm guessing the manager is absolutely the rudest person I've encountered in a long time. For this reason alone I will not be back to this location. If the manager is a jerk no wonder the rest of the employees are as well, it starts from the top and trickles down. What a shame.
Atmosphere: 3
Food: 4
Service: 1
It’s always a disappointment coming to the E Broad St. store. They are consistently out of items. Their customer service is completely inconsistent… Some days great some days absolutely abysmal. But the wait is always longer here than other Paneras I visit. I sure wish this wasn’t the closest to my house.
Food: 2
Service: 2
The pick two is now only for certain items. They no longer have the sandwich I liked so the one I picked I didn't care for. The soup is not even a full bowl. We will no longer be going there.
Atmosphere: 3
Food: 2
Service: 4
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