Difficult to find parking, waited a long time, there were a few mistakes in the order as well.
Atmosphere: 1
Food: 2
Service: 4
Jennifer Hensell-Miller
Ordered a French dip sandwich and the French onion soup. The cheese from the sandwich was on the outside of my bread and they totally forgot the cheese and bread for the soup. So basically $13 for half a sandwich and a cup of au jus. Pretty disappointing.
Food: 1
Annie Pfanner
Never order delivery from this location! The drivers continually don’t show up. I ordered lunch for an important work meeting last month. The lunch never showed up. I called the restaurant, and the employee I talked to didn’t care at all. He let me know that I needed to contact door dash for a refund (even though I ordered through Panera’s website). I called door dash, and she said the order had been canceled (not by me). Well, I still got a charge on my credit card! I called door dash, and they informed me I had to call Panera. No one at the restaurant ever answered my call. In my experience, no one ever answers the phone at this location. I will not be ordering any work lunches in the future from Panera (especially this location!!)
Service: 1
Joshua “Loki” Roach
Great place for single guys looking to killing a afternoon getting lost in time talking to all the beautiful single nurses walking in and out all day!
Atmosphere: 5
Food: 5
Service: 5
Julia M George
This is not a location for your average individual this is only for people that work around here there is absolutely no parking for the average person that does not work here they should let that be known before you pay for your order
Atmosphere: 5
Food: 5
Service: 3
David Little
Took over 30 minutes to fulfill a 3 item order, and it wasn’t correctly made.
Atmosphere: 4
Food: 3
Service: 1
Yves Umalu
Location is closed!
Atmosphere: 1
Food: 1
Service: 1
Josh
Disappointing when you walk out of the place and by the service exit off Parsons there is a food prep person smoking a cigarette with their prep gloves still and a pile of cigarettes on the ground.
Atmosphere: 1
Food: 1
Service: 1
Joey McAlexander
Customer service was poor. It was obvious that none of the employees wanted to be there, they clearly didn't care. The bathroom had no soap and no paper towels. I'm guessing that means none of the male employees washed their hands? Food was ok.
Atmosphere: 2
Food: 3
Service: 1
Aashna L.K. Davis
The food is okay. Facility looked clean. A female employee was smoking pot in the women's restroom. I couldn't use it after that because I'm asthmatic and the restroom doesn't have windows.
Quite possibly the worst Panera Bread in Columbus. Ordered grilled cheese sandwiches and some soup take out. App said 10 mins. Waited over 30 and still ended up with cold soggy sandwiches that one of our crew refused to eat saying the cheese was weird and disgusting. It was pretty gross. Never again will we order here
Atmosphere: 1
Food: 1
Service: 1
Jennifer Pritchett
Quite possibly the worst Panera Bread in Columbus. Ordered grilled cheese sandwiches and some soup take out. App said 10 mins. Waited over 30 and still ended up with cold soggy sandwiches that one of our crew refused to eat saying the cheese was weird and disgusting. It was pretty gross. Never again will we order here
Atmosphere: 1
Food: 1
Service: 1
Weslley Domenici
Orders are very delayed
Atmosphere: 5
Food: 4
Service: 4
David S
Ate (to-go app order) from this location three times while we were staying at the children's hospital while our son was in the ICU. They messed up our order 2 of the 3 times, which was extremely inconvenient as I had to walk back from the hospital room to ask panera to fix the order. Each time, the staff was extremely unapologetic and seemed offended we would ask to get the corrected meal. Will avoid this location in the future. I would have expected a much higher level of service considering the location and potential customer base (hospital patients' families).
Atmosphere: 3
Food: 3
Service: 1
Travis Ferguson
The staff are slow as molasses and they do not complete orders in the order they were placed
Difficult to find parking, waited a long time, there were a few mistakes in the order as well.
Atmosphere: 1
Food: 2
Service: 4
Ordered a French dip sandwich and the French onion soup. The cheese from the sandwich was on the outside of my bread and they totally forgot the cheese and bread for the soup. So basically $13 for half a sandwich and a cup of au jus. Pretty disappointing.
Food: 1
Never order delivery from this location! The drivers continually don’t show up. I ordered lunch for an important work meeting last month. The lunch never showed up. I called the restaurant, and the employee I talked to didn’t care at all. He let me know that I needed to contact door dash for a refund (even though I ordered through Panera’s website). I called door dash, and she said the order had been canceled (not by me). Well, I still got a charge on my credit card! I called door dash, and they informed me I had to call Panera. No one at the restaurant ever answered my call. In my experience, no one ever answers the phone at this location. I will not be ordering any work lunches in the future from Panera (especially this location!!)
Service: 1
Great place for single guys looking to killing a afternoon getting lost in time talking to all the beautiful single nurses walking in and out all day!
Atmosphere: 5
Food: 5
Service: 5
This is not a location for your average individual this is only for people that work around here there is absolutely no parking for the average person that does not work here they should let that be known before you pay for your order
Atmosphere: 5
Food: 5
Service: 3
Took over 30 minutes to fulfill a 3 item order, and it wasn’t correctly made.
Atmosphere: 4
Food: 3
Service: 1
Location is closed!
Atmosphere: 1
Food: 1
Service: 1
Disappointing when you walk out of the place and by the service exit off Parsons there is a food prep person smoking a cigarette with their prep gloves still and a pile of cigarettes on the ground.
Atmosphere: 1
Food: 1
Service: 1
Customer service was poor. It was obvious that none of the employees wanted to be there, they clearly didn't care. The bathroom had no soap and no paper towels. I'm guessing that means none of the male employees washed their hands? Food was ok.
Atmosphere: 2
Food: 3
Service: 1
The food is okay. Facility looked clean. A female employee was smoking pot in the women's restroom. I couldn't use it after that because I'm asthmatic and the restroom doesn't have windows.
Restaurantji Recommends
Quite possibly the worst Panera Bread in Columbus. Ordered grilled cheese sandwiches and some soup take out. App said 10 mins. Waited over 30 and still ended up with cold soggy sandwiches that one of our crew refused to eat saying the cheese was weird and disgusting. It was pretty gross. Never again will we order here
Atmosphere: 1
Food: 1
Service: 1
Quite possibly the worst Panera Bread in Columbus. Ordered grilled cheese sandwiches and some soup take out. App said 10 mins. Waited over 30 and still ended up with cold soggy sandwiches that one of our crew refused to eat saying the cheese was weird and disgusting. It was pretty gross. Never again will we order here
Atmosphere: 1
Food: 1
Service: 1
Orders are very delayed
Atmosphere: 5
Food: 4
Service: 4
Ate (to-go app order) from this location three times while we were staying at the children's hospital while our son was in the ICU. They messed up our order 2 of the 3 times, which was extremely inconvenient as I had to walk back from the hospital room to ask panera to fix the order. Each time, the staff was extremely unapologetic and seemed offended we would ask to get the corrected meal. Will avoid this location in the future. I would have expected a much higher level of service considering the location and potential customer base (hospital patients' families).
Atmosphere: 3
Food: 3
Service: 1
The staff are slow as molasses and they do not complete orders in the order they were placed
Atmosphere: 1
Food: 1
Service: 1
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