Worst Panera ever. The man giving out the food made inappropriate commentary on my last name. It actually is still ruining my day into the next day. No. I won't be returning here.
Brad Midgley
The soup was cold. The kitchen staff were screaming at each other like banshees.
Atmosphere: 1
Food: 1
Service: 3
Yves Umalu
Not anymore as it used to, Chai Tea is tasteless with more water than the ingredients, avocado sandwiches served without avocado in it! Someone need to clean up this mess!
Atmosphere: 2
Food: 2
Service: 2
Lonnie Reynolds
I love the atmosphere, and staaf is always helpful and resolve any issues that arises.
Atmosphere: 5
Food: 5
Service: 5
Aubrey richardson
Went to the drive thru and no one talked to us. Then we had to go inside and they looked straight at us but no one came over. They didn’t even cut one of the sandwiches when they did it to the other one.
Atmosphere: 1
Food: 3
Brittiny Razzano
Service is very friendly at this location.
Service: 5
Don Robinett
Food was good typical Panera for taste and quality. Service was very good; everyone was friendly and appeared to be glad we came to eat - outstanding!
Atmosphere: 5
Food: 5
Service: 5
Mike Siculan
Hard working and contentious employees, they need to pay them more so we need to tip them!
Susan Rogers
I only go through the drive thru - I cannot review the inside. I go through the drive thru at least once a week. I get the same thing- The Ranch Cobb salad is so good ! Thank you for giving 2 Ranch salad dressings instead of 1. It’s a big salad, it needs 2 . I think the Ranch dressing has changed recently. Within the last month or so. It tastes different- the current one tasted bottled whereas the previous one tasted homemade. The Previous one was fire, now it’s alright…. Drive thru is fast, and friendly. However, I did stop asking for chicken added to my Ranch Cobb salad as after twice, I got the salad back to my home or office, no chicken. Argh. I hate paying extra for no chicken added. You are my fast food stop. You offer Much better options than what’s nearby.
So it’s been a few weeks since I gave this review, I just went through drive thru. Ordered a full sized Ranch Cobb Salad and full sized Chicken Salad sandwich, paid for such. I Got to where I needed to go, opened bag to discover Half salad .sadness. Well that was my lunch. I guess smaller now. . I haven’t opened the sandwich as that was to be dinner. I hope it’s correct.
EDIT 5/22. Eeek!! Beware ! I got my usual Ranch Cobb salad. It was in full -size container (as ordered,) but there was hardly any lettuce in there. I think I could count the pieces of lettuce. I don’t think it was over 15. Seriously. It was less volume than what a half salad would be. Then, My coworker who ordered the Turkey cheddar sandwich opened it to rearrange the tomatos that had been swished out and was shocked to find black grit on the cheese. We both touched it- it was grit ! Definitely had a texture. Was it from the lettuce ? I hope not. The mayo? The Bread? Was it dirt ? Looks like the cheese perhaps fell on the floor and then placed on sandwich . Please see attached pictures. I began to suspect my salad wasn’t a clean I would have hoped. We both tossed our respective meals. That was THE LAST Panera trip for us both. Never again . Too bad as it is close. But nope. Done ! I’m reducing my stars
Atmosphere: 3
Food: 1
Service: 3
Geoff Wheeler
We just found a beatle in our salad 🥗 very disgusted do not recommend getting anything with vegetables here
(Drove 15mins to this location because Livingston ave one was closed.) Online order of chicken noodle soup, grilled cheese and a Mac and cheese. Mac n cheese was mushy but the kid ate it 🤷🏽♀️ Grilled cheese mushy not like one ever ordered before but I ate off of it out of hunger🤷🏽♀️ My order- I’m not kidding you when I say there was a couple part to a noodle and 1 piece of chicken. (Pic of dumped broth) The rest was broth. I called and the manager was very helpful and said he was doing a new chicken and noodles and would replace it. Drove 15 mins back. He did replace it but it’s absolutely disgusting. It tastes like what a wet dog smells like. Husband says “Hot dog water” I’m very disappointed that was $30+ wasted. I will be contacting corporate bc this is below any expectation from any Panera.
Atmosphere: 1
Food: 1
Service: 3
Clifton Sparrow Jr
Coffee was warm at best...had to microwave because they are leaving it out longer and longer. There should a reduced price if i will have to "warm" it up in a microwave. Dining area needed tables wiped down...crumbs everywhere. Cashier extremely pleasant!
Atmosphere: 4
Food: 3
Service: 4
June Bug
Whoever is in charge of quality control at this location… BRAVO 👏!!! And also, whoever is making the sandwiches at lunchtime on Friday 2/21/25 BRAVO 👏!!!! My caprese sandwich was made perfectly. The best I’ve ever had.
Atmosphere: 5
Food: 5
Service: 5
Christina Woods
love the green tea and soups
Atmosphere: 4
Food: 4
Service: 4
George Faerber
Average Panera. No surprises. Overcooks the Mac & Cheese half the time.
Worst Panera ever. The man giving out the food made inappropriate commentary on my last name. It actually is still ruining my day into the next day. No. I won't be returning here.
The soup was cold.
The kitchen staff were screaming at each other like banshees.
Atmosphere: 1
Food: 1
Service: 3
Not anymore as it used to, Chai Tea is tasteless with more water than the ingredients, avocado sandwiches served without avocado in it!
Someone need to clean up this mess!
Atmosphere: 2
Food: 2
Service: 2
I love the atmosphere, and staaf is always helpful and resolve any issues that arises.
Atmosphere: 5
Food: 5
Service: 5
Went to the drive thru and no one talked to us. Then we had to go inside and they looked straight at us but no one came over. They didn’t even cut one of the sandwiches when they did it to the other one.
Atmosphere: 1
Food: 3
Service is very friendly at this location.
Service: 5
Food was good typical Panera for taste and quality. Service was very good; everyone was friendly and appeared to be glad we came to eat - outstanding!
Atmosphere: 5
Food: 5
Service: 5
Hard working and contentious employees, they need to pay them more so we need to tip them!
I only go through the drive thru - I cannot review the inside.
I go through the drive thru at least once a week. I get the same thing- The Ranch Cobb salad is so good ! Thank you for giving 2 Ranch salad dressings instead of 1. It’s a big salad, it needs 2 .
I think the Ranch dressing has changed recently. Within the last month or so. It tastes different- the current one tasted bottled whereas the previous one tasted homemade. The Previous one was fire, now it’s alright….
Drive thru is fast, and friendly. However, I did stop asking for chicken added to my Ranch Cobb salad as after twice, I got the salad back to my home or office, no chicken. Argh. I hate paying extra for no chicken added. You are my fast food stop. You offer Much better options than what’s nearby.
So it’s been a few weeks since I gave this review, I just went through drive thru. Ordered a full sized Ranch Cobb Salad and full sized Chicken Salad sandwich, paid for such. I Got to where I needed to go, opened bag to discover Half salad .sadness. Well that was my lunch. I guess smaller now. . I haven’t opened the sandwich as that was to be dinner. I hope it’s correct.
EDIT 5/22. Eeek!! Beware ! I got my usual Ranch Cobb salad. It was in full -size container (as ordered,) but there was hardly any lettuce in there. I think I could count the pieces of lettuce. I don’t think it was over 15. Seriously. It was less volume than what a half salad would be. Then, My coworker who ordered the Turkey cheddar sandwich opened it to rearrange the tomatos that had been swished out and was shocked to find black grit on the cheese. We both touched it- it was grit ! Definitely had a texture. Was it from the lettuce ? I hope not. The mayo? The Bread? Was it dirt ? Looks like the cheese perhaps fell on the floor and then placed on sandwich . Please see attached pictures. I began to suspect my salad wasn’t a clean I would have hoped. We both tossed our respective meals. That was THE LAST Panera trip for us both. Never again . Too bad as it is close. But nope. Done ! I’m reducing my stars
Atmosphere: 3
Food: 1
Service: 3
We just found a beatle in our salad 🥗 very disgusted do not recommend getting anything with vegetables here
Restaurantji Recommends
(Drove 15mins to this location because Livingston ave one was closed.)
Online order of chicken noodle soup, grilled cheese and a Mac and cheese. Mac n cheese was mushy but the kid ate it 🤷🏽♀️ Grilled cheese mushy not like one ever ordered before but I ate off of it out of hunger🤷🏽♀️
My order- I’m not kidding you when I say there was a couple part to a noodle and 1 piece of chicken. (Pic of dumped broth) The rest was broth. I called and the manager was very helpful and said he was doing a new chicken and noodles and would replace it. Drove 15 mins back. He did replace it but it’s absolutely disgusting. It tastes like what a wet dog smells like. Husband says “Hot dog water” I’m very disappointed that was $30+ wasted. I will be contacting corporate bc this is below any expectation from any Panera.
Atmosphere: 1
Food: 1
Service: 3
Coffee was warm at best...had to microwave because they are leaving it out longer and longer. There should a reduced price if i will have to "warm" it up in a microwave. Dining area needed tables wiped down...crumbs everywhere. Cashier extremely pleasant!
Atmosphere: 4
Food: 3
Service: 4
Whoever is in charge of quality control at this location… BRAVO 👏!!! And also, whoever is making the sandwiches at lunchtime on Friday 2/21/25 BRAVO 👏!!!! My caprese sandwich was made perfectly. The best I’ve ever had.
Atmosphere: 5
Food: 5
Service: 5
love the green tea and soups
Atmosphere: 4
Food: 4
Service: 4
Average Panera. No surprises. Overcooks the Mac & Cheese half the time.
Atmosphere: 4
Food: 3
Service: 4
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