Papa Johns Pizza

860 Parsons Ave, Columbus
(614) 443-7272

Recent Reviews

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Kevin Pearson

Employee who took my order was friendly and professional, order was completed at the promised time, and food was hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Damien Ferrell

Ordered pizza got delivered to wrong house and they said so what not our problem.

Atmosphere: 1

Food: 1

Service: 1

Sherri Lindsey

Not enough toppings orders shackaroni payed for extra cheese still looking 👀 for it.

Atmosphere: 5

Food: 3

Service: 5

Wendy Davis

Best pizza I had in a long time. Will most certainly order from there again. Chicken bites were great the crest was so soft first time I ate the crest from a pizza in a long time

Food: 5

Service: 5

Margaret Cellar

Ordered a pizza at 10:15pm not realizing it would be delivered by door dash. Was supposed to arrive within 40 minutes but kept getting pushed back finally was cancelled at 11:50pm. Called and the guy was incredibly rude, said door dash had my pizza, said they were closed (website and the voice recording said open til 1am on Sunday), said he was the only one working, told me if I wanted my pizza I should come make one myself, then said he was going to get the name of the GM (which I did not ask for) from someone else because he didn’t know his GM’s name, then hung up on me. I gave benefit of the doubt that it was a mistake and tried to call back twice and no one answered. I never raised my voice or said anything rude only said that I ordered through them not door dash, that their website said they were open, and that I wanted a refund. Called door dash and found out they gave the pizza to the wrong delivery driver, the correct delivery driver was willing to wait for them to remake it, and that door dash had already refunded papa John’s so I will call papa John’s corporate number I guess.

Service: 1

Shawn Ruppert

We had Papa John's in Columbus Ohio. The website doesn't support visa or MasterCard from countries other than America. The phone call to order two pizzas with the girl took 14 minutes somehow. Food was ok.

Atmosphere: 5

Food: 3

Service: 1

Mar Simpson

Worst service Ive came across ever in my life time. I ordered at 12:05 pm why does it take over an hour for my shit to be delivered and on the app it doesn’t show not shit being made or delivered.

Atmosphere: 1

Service: 1

Dustin Suppes

I dont know, but whoever was working Saturday night on 4/19 made the best pizza I've had from Papa Johns in a long time. Customer service was on point too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Michael Graul

We ordered two pizza a stuff crust with sausage and extra cheese, the other one pepperoni and cheese thin crust, I will never order anything from you again, cheese taste like sour spoil

Atmosphere: 1

Food: 1

Service: 5

Autumn Eltzroth

I placed mobile order at 10:50 and it said it was ready at 11:15. When I arrived they said it wasn’t ready and they “accidentally” clicked the button that it was ready. They said it was in oven and will be done soon. I waited until 12:05 almost an hour for a pizza that was supposedly already done. The manager was very rude and said it was oven when I arrived but it don’t take an hour in the oven. They forgot 2 sauces that come with cheese stick and pizza and my pizza was missing a topping. Avoid this location at all cost!!

Atmosphere: 1

Food: 2

Service: 1

John Gillilan

Got my pie from the new location on S. High and I must say no issues.
Pizza was hot and delivery time was less than a half hour 👍👍
Hands down better than the Parsons Ave location 👎👎

Food: 5

Service: 5

Recommended dishes: Epic Stuffed Crust Create Your Own Pizza

Trevor Lawler

Took way too long and my pizza wasn’t delivered

Tommy Aspell III

Horrible presentation and quality

Food: 1

Service: 1

Noah Pace

Absolutely god awful of an establishment. Waited over an hour and a half for my food just for the manager to cancel my order for whatever reason. So sad people can’t understand how to work anymore. There’s no such thing as customer service or anything. Take your money elsewhere I promise it’s not worth it.

Atmosphere: 1

Food: 1

Service: 1

Gary Rhodeback

I've been on hold for 16 minutes and they never answered and I try to call him back multiple times it's the same issue

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