Ordered cheesy pasta and got chicken instead. Called store and spoke to a very rude manager who hanged up. That's that. Only order from here if you have lots of time, money and patience to waste.
V Thompson
Was very skeptical because of the reviews, so I did an afternoon delivery when I thought they’d be less busy. The driver was very communicative & the food showed up on time. It wasn’t the best ,but it wasn’t the worst.They did provide the wrong shaker seasoning, I called & couldn’t get anyone on the phone. But I’d give them another try.
Sunshine Howell
I’m really upset that they open at 4. They need to update the internet!!!
Kenneth Hooks
Have been trying for resolution since January. Promised at least 4 to 5 times I would be contacted as late as two weeks ago and still nothing. Company has gotten two big they truly don’t care. I have called corporate to no success and keeps referring me to store where still there is no response. Just a cycle of no one wanting to take responsibility
Vang Lesh
Good place with awesome workers. Funny conversations. No drive up window. But no biggie
nickap95
Attempted to place an order when they were supposed to be open. I was sent a DoorDash link for the delivery which was then canceled by DoorDash. After which I was on hold with their call center for 30 min to try to figure out what was going on. I eventually gave up and drove to the location which does not have anyone there and all the doors are locked despite signage at the location stating they should be open.
Nicole
This location needs closed. It's DIRTY, your shoes stick to the floor and there are NO workers. I originally felt bad for the guy Ken who was working bc he was there alone and I was going to tell him such and that I hope his managers appreciate him for it but when a door dasher who came in way after me tried to cut in front and I told the dasher no, I'm next I've been waiting almost 15 mins Ken decided to get an attitude with me. Started shaking his head and snickering stating no I hadn't. I replied that I knew what time I got there and that it wasn't a complaint towards HIM but to the dasher to wait his turn and he decided to keep on with his attitude and shaking his head at me and arguing about the time. Mind you, 4 of us came in during that 15min period and he was in the back THE WHOLE TIME. Didnt even get a yell from the kitchen for acknowledgement anyone came in or that he would be with us when he could. That nasty and completely unecessary attitude of his got his compliment turned into a complaint. Go figure. Just close down
Melissa A. Griffiths
They didn’t close off their online ordering when closing due to staffing. They said online orders would be refunded in 5 days.. let’s sure hope that people who paid actually will. There was staff inside and no one had the decency to leave a sign on the door or let those standing in the cold, snow know they were closing down early due to “staffing”.
Al Werner
Pizza was marginal, they were short staffed. The one person there was trying his best but too much for one person to do.
Nick Adams
Order took much longer than the hour they said it would. Had to wait inside with no update on when my order would actually be ready. They should really shut down if they can’t make pizzas as a pizza place.
Sitting here in the parking lot placing an order by phone while watching the worker get in the car to go home. The woman told me our pizzas would be ready in 15min and we could pay in person. Afterwards, I get a call from their call center canceling our order saying they were closed. Their door says 11pm and online says 12am, I ordered at 10:11pm for 2 personal size pizzas. Don't trust the hours and wait a while before leaving, so you don't waste a trip.
Atmosphere: 1
Food: 1
Service: 1
Yo oo
It was ready before they said it would be.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Angel Rodriguez
My food was left at my door, I didn’t request contactless delivery. The driver seen that I paid with card, left no card tip bc I work service as well and would RATHER get cash tip, assuming they ASSUMED I wasn’t going to tip. Which I had 10$ for the tip, but I came to the door and randomly seen my food on the ground in the freezing rain 30 mins after it was dropped off. THANKS! Cold pizza and wings! THE BEST! Not!
Food: 1
John Krueger
Ordered delivery, then didn't send it all. Called. And they had someone come out but didn't put the correct sauces in the box that should have been in there. Just unreal.
Toledo Man2250
Not a traditional pizza hut. Small and average at best for this price point.
Ordered cheesy pasta and got chicken instead. Called store and spoke to a very rude manager who hanged up. That's that. Only order from here if you have lots of time, money and patience to waste.
Was very skeptical because of the reviews, so I did an afternoon delivery when I thought they’d be less busy. The driver was very communicative & the food showed up on time. It wasn’t the best ,but it wasn’t the worst.They did provide the wrong shaker seasoning, I called & couldn’t get anyone on the phone. But I’d give them another try.
I’m really upset that they open at 4. They need to update the internet!!!
Have been trying for resolution since January. Promised at least 4 to 5 times I would be contacted as late as two weeks ago and still nothing. Company has gotten two big they truly don’t care. I have called corporate to no success and keeps referring me to store where still there is no response. Just a cycle of no one wanting to take responsibility
Good place with awesome workers. Funny conversations. No drive up window. But no biggie
Attempted to place an order when they were supposed to be open. I was sent a DoorDash link for the delivery which was then canceled by DoorDash. After which I was on hold with their call center for 30 min to try to figure out what was going on. I eventually gave up and drove to the location which does not have anyone there and all the doors are locked despite signage at the location stating they should be open.
This location needs closed. It's DIRTY, your shoes stick to the floor and there are NO workers. I originally felt bad for the guy Ken who was working bc he was there alone and I was going to tell him such and that I hope his managers appreciate him for it but when a door dasher who came in way after me tried to cut in front and I told the dasher no, I'm next I've been waiting almost 15 mins Ken decided to get an attitude with me. Started shaking his head and snickering stating no I hadn't. I replied that I knew what time I got there and that it wasn't a complaint towards HIM but to the dasher to wait his turn and he decided to keep on with his attitude and shaking his head at me and arguing about the time. Mind you, 4 of us came in during that 15min period and he was in the back THE WHOLE TIME. Didnt even get a yell from the kitchen for acknowledgement anyone came in or that he would be with us when he could. That nasty and completely unecessary attitude of his got his compliment turned into a complaint. Go figure. Just close down
They didn’t close off their online ordering when closing due to staffing. They said online orders would be refunded in 5 days.. let’s sure hope that people who paid actually will. There was staff inside and no one had the decency to leave a sign on the door or let those standing in the cold, snow know they were closing down early due to “staffing”.
Pizza was marginal, they were short staffed. The one person there was trying his best but too much for one person to do.
Order took much longer than the hour they said it would. Had to wait inside with no update on when my order would actually be ready. They should really shut down if they can’t make pizzas as a pizza place.
Restaurantji Recommends
Sitting here in the parking lot placing an order by phone while watching the worker get in the car to go home. The woman told me our pizzas would be ready in 15min and we could pay in person. Afterwards, I get a call from their call center canceling our order saying they were closed. Their door says 11pm and online says 12am, I ordered at 10:11pm for 2 personal size pizzas. Don't trust the hours and wait a while before leaving, so you don't waste a trip.
Atmosphere: 1
Food: 1
Service: 1
It was ready before they said it would be.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
My food was left at my door, I didn’t request contactless delivery. The driver seen that I paid with card, left no card tip bc I work service as well and would RATHER get cash tip, assuming they ASSUMED I wasn’t going to tip. Which I had 10$ for the tip, but I came to the door and randomly seen my food on the ground in the freezing rain 30 mins after it was dropped off. THANKS! Cold pizza and wings! THE BEST! Not!
Food: 1
Ordered delivery, then didn't send it all. Called. And they had someone come out but didn't put the correct sauces in the box that should have been in there. Just unreal.
Not a traditional pizza hut. Small and average at best for this price point.
Atmosphere: 1
Food: 3
Service: 3
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