Pizza Hut

7370 Sawmill Rd, Columbus
(614) 602-8735

Recent Reviews

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Spiky James

Skimping on sauce as 'normal' now. My wife has ordered the same pizza without cheese from here periodically for months now, and this was the first time she's gotten one with barely any sauce on it. I checked and we didn't select light sauce, so I took the pizza back in to have them remake it. I was told that was the appropriate amount of sauce, and they would charge me if I wanted another one.

I'm so tired of every company skimping on food while increasing prices, but to be told that is just how it is supposed to be is such crap. Already stopped going to another pizza place closer, sad we won't be going here anymore either. Guy wasn't able to give me a refund so someone is supposedly doing that tomorrow, but I won't be surprised if I have to fight them on that too.

Food: 1

Service: 1

Laura H

Expected me to wait while they baked a pizza for someone else till I could grab the pizza I pre-paid for. Pizza was not up to what I expected for Pizza Hut. Jets pizza and Dominoes have yet to disappoint, just wanted something different for our weekly order. Wont make the mistake again.

Atmosphere: 1

Food: 2

Service: 1

Carly Shocka

We ordered a pizza and when they delivered it we didn’t hear them call or knock. Chaotic night getting the kid ready for bed. We called back and they came right back out and delivered the pizza. It was our fault we didn’t hear them so we appreciated them coming out a second time for us and the delivery driver was very polite and understanding. Thank you!

Service: 5

Daniel Ditz

It's just an express, but staff is good, food is fast, pickup wi dow is convenient

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Pan Crust Pizza, Cheese Pizza, Breadsticks

Elaine Housley

Good pizza and other items.

Atmosphere: 4

Food: 4

Service: 4

Al l

I ordered online and waited 25 minutes. Go to the store to find workers laughing and talking and my pizza not even started lol

Robert Briggs

Excellent hospitality from the 2 employees here at this location that I was greeted by, fella named Zach props to ya for going above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Kathy Balakrishnan

Pizza was hot and ready at time designated. Good sauce and delicious Italian sausage.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara

Joel Hunt

This location screwed up my last order by delivering the pizza and the breadsticks, but not the pop. I called the location, and was on hold for less than a minute before someone answered. I told them about the pop, and I was placed on hold AGAIN for more than 5 minutes, after which I hung up. I called my mom to take care of it, and the person on the phone was VERY rude to her! My mom then drove to the location, and talked to the manager, who gave me a refund.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Pepperoni Pizza

Jishu Das

Poor quality pizza with minimal cheese, minimal toppings despite choosing extra and soggy base.

Food: 1

Service: 3

Rosalie Kinney

Pizza was made exactly how we wanted it, food was delicious. Service was very good. Carry out was a breeze. Price was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

emirikol

Store opened at 12 noon, instead of regular hours of 10 am opening.

Atmosphere: 2

Food: 4

Service: 2

Jodi Zierke

I ordered a box dinner. When it got here there were no sauces. The breadsticks are cold and dry. The pizza was hot at least. The cinnamon sticks are like warm. Have you ever eaten dry plain breadsticks with no marinara? I called the store and was told there wasn’t anyone to bring the sauces and it would be too long a wait anyway. Gee, thanks.

Atmosphere: 1

Food: 2

Service: 1

Indraneil Joshi

Pizza hut has always been our favorite. They have mastered the crust, esp their pan crust. Nobody beats it. Of c it does depend on which location, employees etc but mostly you can never go wrong with Pizza Hut. We are fans. Thanks.

Khaleel Issak

They deserve 1star for there lack of good costumer service .

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