Pizza Hut
1950 Cleveland Innis Plaza, Columbus
(614) 263-0862
Recent Reviews
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Horrible service for delivery drivers.
Won't let customers use the customer restroom
Atmosphere: 1
Service: 1
Idk if it’s the employees or the delivery but this is bullshit
Atmosphere: 1
Food: 1
Service: 1
Pizza was fresh. I ordered garlic Parmesan cheese wings and got BBQ instead. I hate when I order thru Uber eats and my order is wrong especially for the money I spent!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza, Breadsticks, Pepperoni Pizza
I've ordered from here multiple times, and I consistently have issues with the chicken not being properly coated in sauce. I expect better quality and service.
Sometimes I get everything I ask for then sometimes I don't
Atmosphere: 5
Food: 5
Service: 4
Decent deals, Nice employes so far, but always check your orders, 1 time I order, 1 halve beef the other halve stake, why they give me a full sausage. Second time barely edible cookie pizza burnd very badly.
spent 30 dollars on puzza expecting it to at least be correct, and they messed up my sauces on both my pizzas and it was cold when i got it. :( i am allergic to marinara sauce so i ordered garlic parm instead and they decided to put a shitton of marinara sauce on my pizza instead. thanks pizza hut :)
Atmosphere: 1
Food: 1
Service: 1
did not follow instructions very rude. got adress wrong twice and threatened to decline service .
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut is nothing like it used to be. The chicken Alfredo had only two pieces of chicken and the pizza is nowhere near what it used to be.
Restaurantji Recommends
This establishment doesn’t even deserve 1 star! Ordered $40 worth of food via Uber Eats. From the pizza to the boneless wings, everything was undercooked, and cheese pizza was runny! Called Pizza Hut to rectify the issue, was told because it was through a delivery service, there was not any they could do, and that I had to dispute it with Uber Eats. I went in the app to file a complaint, and UberEats told me they can’t issue a refund and it was Pizza Hut fault. While they are playing the blame game. I’m out of food and money! CORPORATE will definitely hear about this!!!! This is unacceptable from both companies!!!
Ordered a pan pizza and double breadsticks with extra sauce and a pasta dish and desert! Received the wrong pizza and no extra sauce! Tried calling the store for over a hour and kept getting hung up on! Called a corporate number to be told he was getting in contact with this store to have order resent out! Never happened! Spent 42.55 to not have dinner! Not only was it the wrong pizza it was severely undercooked! How is anyone to eat a double order of breadsticks with a single sauce! I’m NEVER EATING FROM THIS LOCATION AGAIN! Can’t get in touch with anyone to resolve my issue! Horrible customer service and horrible experience! DONT ORDER FROM THIS LOCATION!!
And now was contacted by Carrie which was told she was out of office for a wk and a half and sorry about the issue to tell me I’d be contacted by someone in regards to this terrible experience! This happened on July 12th! Still have NOT RECEIVED ANY FEEDBACK FROM ANYONE! I repeat do not eat from this location at Clevland ave and Innis rd Columbus Ohio! Worse experience ever! And no customer service support whatsoever! I don’t know about anyone else but I work hard for my money! A $45 dollar order that we wasn’t able to even eat! Is a total waste and overall not excusable for this to escalate to this amount of time for someone., anyone to return a email or phone call on this matter!
Not recommended
Atmosphere: 1
Food: 4
Service: 1
Excellent service
Parking: Enough parking and very safe
Atmosphere: 5
Food: 5
Service: 5
Entire family got sick after eating here on Memorial Day 2024
Atmosphere: 3
Food: 1
Service: 3
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