Rally's
$ • Fast Food, Burgers
Hours:
1340 W Mound St, Columbus
(614) 228-8258
About Rally's
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Rally's Reviews
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Soooo let me tell you about this rally’s. I came for a visit as hubby’s an otr truck driver. I ordered through door dash cause I’ve never had an issue. Well I placed my order at 9:21. At 9:49 my driver showed up at rally’s to get my food. He was the only one in drive through and they made him wait 15 mins to even get the food then argued with him saying they didn’t have my order. He showed them and had them check 5 times and guess what they had it. So I get my food at...read full review
Ratings
Menu
Hours
| Monday | 10AM - 2AM |
| Tuesday | 10AM - 2AM |
| Wednesday | 10AM - 2AM |
| Thursday | 10AM - 2AM |
| Friday | 10AM - 3AM |
| Saturday | 10AM - 3AM |
| Sunday | 10AM - 2AM |
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Rally's restaurant has mixed reviews. Some customers have praised the service, while others have reported several issues. One customer had a negative experience with a rude and condescending customer service representative. Another customer noted that the meat is often not warm, a problem they've noticed at multiple Rally's locations. A third customer mentioned that the ice cream machine often seems to be broken, which they suspect is due to employee laziness rather than actual mechanical issues. In addition, this location no longer serves ice cream, which disappointed some customers. One customer reported being charged for ice cream and was told by an employee, possibly a manager, that a refund was processed, although they had not seen it yet. There were also complaints about the cleanliness of high chairs and the quality of the burgers, which were described as super dried out, likely sitting under a heat lamp all day. Furthermore, the drive-thru experience includes an AI robot voice for taking orders, which some found clunky and awkward. Overall, the reviews suggest that while the service is generally good, there are consistent issues that need to be addressed.