Rally's

5895 Karl Rd, Columbus
(614) 431-8168

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Recent Reviews

Reviewing this as a DoorDash delivery driver on behalf of my customer. Pick up instructions are not clear and are very inconsistent as their lobby/walk up is closed. Instructions to use the left lane and stop at the speaker. Sat there for three minutes and was way forward because they don’t listen to that speaker or communicate.Waited at the window another five minutes and the order that I received was ice cold. Rallys, do better!
The fries were hot but the burgers were like warm. The only two reasons they get 4 stars is the place was clean and well lit the the time we were there and the service was great. There was someone in the back cursing away for all customers to hear. Not sure if it was a worker or a customer on their speaker.
As a delivery driver, the app said I could use the walk up or specific drive thru (where they hand it through to the passenger side. First off, using the drive thru for delivery drivers is THE WORST. Most apps and offers require us to take pics of the items, sealed in bag or not, that gets sent to the customer. Plus I have to get out the car anyway to place it all together nicely in my thermal bag. And don't even get me started about drinks and how I have to get creative...

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