Red Lobster

Name: Red Lobster
Address: POLARIS FASHION PLACE, 1270 Polaris Pkwy NEAR, Columbus, Ohio, 43240, US
Telephone: (614) 433-7175
Price range: $$
Rating: 3.9

$$ • Seafood, American, Vegetarian

Hours:
POLARIS FASHION PLACE, 1270 Polaris Pkwy NEAR, Columbus
(614) 433-7175

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About Red Lobster

Red Lobster, a popular seafood restaurant, has received mixed reviews from customers. While some praise the quality of the food and the attentive service, others have experienced issues with the availability of certain menu items and the responsiveness of the staff.

One customer notes that the seafood is still "decent" and the restaurant remains a good option for those craving seafood, though the freshness may not live up to the restaurant's advertising. However, they express disappointment about the potential removal of the unlimited shrimp offering.

Another customer had a more challenging experience, encountering multiple issues with the availability of the ordered items and poor communication from the staff. The food, though tasting fine, was not served at the appropriate temperature, and the staff was generally inattentive, requiring the customer to repeatedly request refills and their check.

On a more positive note, a third customer had an excellent experience, praising the "awesome" food and the outstanding service provided by a young, handsome Hispanic waiter. The customer was particularly impressed with the manager and waiter's patience and professionalism in resolving a payment issue, and they expressed their intention to return to the restaurant.

Overall, Red Lobster's reputation appears to be a mix of positive and negative experiences, with the quality of the food and the service being the key factors that determine customer satisfaction.