The food is good here and there are some excellent servers, but their lack of attention to allergies has resulted in my family not being able to go there. A member of my family has a gluten allergy and they served him a full glutenous meal! This has happened several times, even when we have had the same servers. The last time we went there, we waited an hour for drinks and appetizers, and our meal came out 5 minutes after the appetizer. It was extremely disappointing. It really sucks to have to give this place up, but it's just both worth the risk for bad service and contamination.
J B.
This place is absolutely fabulous! I had a cheesesteak sandwich. That was probably one of the best I've ever had in my life. Staff at the bar or super friendly. Next time I'm in town I'll be stopping back there for sure
AJ Jacobs
Food was warm at best. Do restaurants serve hot food any more?
Atmosphere: 3
Food: 3
Service: 5
Tito K.
We came to the Rusty Bucket while visiting Columbus. I really liked everything about our experience. Amanda really took care of us. She was friendly and efficient. I like the seating area. We were in the pseudo patio area. I also grabbed a drink at the bar, that had a huge TV and a nice horseshoe bar. The food was really good. I had fish and chips and it was delicious. My wife had the "duo" which was soup and a salad. My daughter had French onion soup and fried pickles, and her friend had kids pizza. We all really enjoyed everything we got
KCSunshine
I arrived ten minutes early for my reservation and was taken to a table in the bar area. I had hoped to order an appetizer and drink before the other two members of the party arrived. I sat there for at least ten minutes without anyone acknowledging me. Finally, the server showed up with a glass of water and then walked away. I thought maybe she wasn't the server for my table. About ten minutes later, the server returns and I ask if I can order an appetizer (nachos and chicken) and a drink. She leaves and 5-7 minutes later, she returns to ask if I wanted chicken or beef on the nachos! Needless to say, the rest of the party arrived and there was no appetizer at the table. I informed my guests that the service as VERY SLOW so they ordered drinks and their entrees. At this point, I still have not received the drink I ordered ~20 minutes ago. The nachos were very good but the Cuban sandwich was crusty and cold and the margarita pizza was soggy. We typically eat at the Rusty Bucket in New Albany, Ohio and the service, drinks and food never disappoints. The Rusty Bucket in Bexley, Ohio seemed short staffed with subpar food and service.
Mellisa Richards
Absolutely phenomenal experience! Our waitress was amazing, the food was delicious and the restaurant itself was clean and orderly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep-Fried Pickles, French Onion Soup, Salad
corey maloney
Staff is pretentious and they made a burger with steak seasoning. Kinda gross.
Atmosphere: 2
Deandria Martinelli
The vegan options were very average.Vegetarian options: I appreciate that they exist.
Great happy hour. If you make a reservation on Open Table, keep it handy. We had a reservation, but the hostess couldn't find it after checking several times. She wouldn't seat us until I provided my copy of the reservation, then she looked again and suddenly it was there on her list too. Stressful experience. Otherwise, we like this place and visit often.
james brown
the food was late to table and not prepared
Atmosphere: 3
Food: 2
Service: 2
Valentine Daniel
The 1 and only complaint I have is if you're seated in a booth. There's so much traffic so close to your table, other than that server was awesome, food was fresh and delicious. Manager kept checking up on us. We will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Sliders, Hamburger
Jason Landis
I went with my sister and her partner for dinner. We got the fried pickles for an appetizer which was great. I ordered the Philly cheese steak and fries and it was amazing. I'm not sure what my sister and her partner got but there was nothing left over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brussels Sprouts, Fried Pickles, Baja Fish Tacos
The food is good here and there are some excellent servers, but their lack of attention to allergies has resulted in my family not being able to go there. A member of my family has a gluten allergy and they served him a full glutenous meal! This has happened several times, even when we have had the same servers. The last time we went there, we waited an hour for drinks and appetizers, and our meal came out 5 minutes after the appetizer. It was extremely disappointing. It really sucks to have to give this place up, but it's just both worth the risk for bad service and contamination.
This place is absolutely fabulous! I had a cheesesteak sandwich. That was probably one of the best I've ever had in my life. Staff at the bar or super friendly. Next time I'm in town I'll be stopping back there for sure
Food was warm at best. Do restaurants serve hot food any more?
Atmosphere: 3
Food: 3
Service: 5
We came to the Rusty Bucket while visiting Columbus. I really liked everything about our experience. Amanda really took care of us. She was friendly and efficient. I like the seating area. We were in the pseudo patio area. I also grabbed a drink at the bar, that had a huge TV and a nice horseshoe bar. The food was really good. I had fish and chips and it was delicious. My wife had the "duo" which was soup and a salad. My daughter had French onion soup and fried pickles, and her friend had kids pizza. We all really enjoyed everything we got
I arrived ten minutes early for my reservation and was taken to a table in the bar area. I had hoped to order an appetizer and drink before the other two members of the party arrived. I sat there for at least ten minutes without anyone acknowledging me. Finally, the server showed up with a glass of water and then walked away. I thought maybe she wasn't the server for my table. About ten minutes later, the server returns and I ask if I can order an appetizer (nachos and chicken) and a drink. She leaves and 5-7 minutes later, she returns to ask if I wanted chicken or beef on the nachos! Needless to say, the rest of the party arrived and there was no appetizer at the table. I informed my guests that the service as VERY SLOW so they ordered drinks and their entrees. At this point, I still have not received the drink I ordered ~20 minutes ago. The nachos were very good but the Cuban sandwich was crusty and cold and the margarita pizza was soggy. We typically eat at the Rusty Bucket in New Albany, Ohio and the service, drinks and food never disappoints. The Rusty Bucket in Bexley, Ohio seemed short staffed with subpar food and service.
Absolutely phenomenal experience! Our waitress was amazing, the food was delicious and the restaurant itself was clean and orderly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep-Fried Pickles, French Onion Soup, Salad
Staff is pretentious and they made a burger with steak seasoning. Kinda gross.
Atmosphere: 2
The vegan options were very average.Vegetarian options: I appreciate that they exist.
Atmosphere: 3
Food: 3
Service: 4
Dietary restrictions: Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Salmon, Cheeseburger, Fried Pickles, French Onion Soup, Salad
Food portions and taste was great!Parking: Parking is difficult. Lot is shared and tight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Restaurantji Recommends
Great happy hour. If you make a reservation on Open Table, keep it handy. We had a reservation, but the hostess couldn't find it after checking several times. She wouldn't seat us until I provided my copy of the reservation, then she looked again and suddenly it was there on her list too. Stressful experience. Otherwise, we like this place and visit often.
the food was late to table and not prepared
Atmosphere: 3
Food: 2
Service: 2
The 1 and only complaint I have is if you're seated in a booth. There's so much traffic so close to your table, other than that server was awesome, food was fresh and delicious. Manager kept checking up on us. We will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Sliders, Hamburger
I went with my sister and her partner for dinner. We got the fried pickles for an appetizer which was great. I ordered the Philly cheese steak and fries and it was amazing. I'm not sure what my sister and her partner got but there was nothing left over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brussels Sprouts, Fried Pickles, Baja Fish Tacos
Good food and atmosphere