Food was great! Customer service was friendly and professional! The atmosphere was inviting...definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Jelecia D
The atmosphere as dull. I see why they have 3.7 star rating. Iâm not from here and this is the worst hibachi Iâve ever had. And itâs overpriced. The service was bad and the food isnât seasoned well. They take out a gratuity and still expect for you to pay more. Last time here.
Atmosphere: 1
Food: 1
Service: 1
Emily Scott
I canât speak on the foodâbut thatâs not what this review is about. What I can comment on is the service, and unfortunately, it was deeply disappointing. We had a reservation for four, but upon arrival, the hostess abruptly asked, âHow many?â I replied, âFour⊠we have a reservation.â Without so much as checking, she curtly said, â15 minutes, have a seat.â My group was shocked by how dismissive she was.
We waited patiently, assuming our reservation would be honored. After 15 minutes, we checked in again. Her reply? âWeâre busy, there are people waiting,â as we watched walk-ins get seated ahead of us. So why even offer reservations?
We gave it ten more minutes, then decided to leave. Honestly, the whole experience felt exclusionaryâlike we werenât welcome. If customer service is any reflection of an establishment, this place didnât make the grade. Weâll take our business elsewhereâsomewhere respect still matters.
Customer beware.
Atmosphere: 1
Service: 1
Katlyn Walsh
Very delicious food. Service is great! My kids loved the fish pond
Atmosphere: 5
Food: 5
Service: 5
Katie Keith Dettling
In town for a wedding and looking for a fun family dinner. Our 8 year old loves hibachi, other picky eaters in the family. Had a GREAT time. Food, entertainment from chef and service all excellent. My 3 year old is not a fan of the fire and eats almost nothing, server brought her ice cream when he saw she was not eating. Above and beyond thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Salad Dressing, Hibachi Chicken and Shrimp
Doug Dixon
Fantastic
Atmosphere: 5
Food: 5
Service: 5
Ben Smith
This is my fifth time here in two years, and it's my last. The service is great, the atmosphere's okay, but the food is awful every single time. Today, everyone at my table took about ten bites and asked for to-go boxes.
Atmosphere: 3
Food: 2
Service: 5
Manoj Mohanraj
Decent food. Has an awful smell when you enter.
Lester Washington
Always love it here. Food is very good. Chefs are entertaining. Manager is funny and friendly
Although the food was amazing I did not like that gratuity was included automatically. The service was ok. We came on Motherâs Day and we were early. There were only 3 tables with people including us but managed to forget our salad. The yum yum sauce was watery. The plum wine was the only enjoyable thing. I will not be returning. Also they had an all day dinner menu although we came during lunch hours.
Gary Collier
Service and food was delicious. My salmon was cooked right. The portions were right for us. Now the reason for 3 stars: the bill. Not the amount, but the fact that they added an automatic 18% gratuity (party of 2) and then asked for another tip on the final bill. So if the service stunk, weâd still be charged the gratuity.
E Frank
Friday and Saturday is dine in only they donât allow carry out as a option
Angie Scott
The restaurant didn't live up to the standard I was expecting for a Hibachi experience
April Jones-Thurston
I was here for a birthday dinner with friends and family. Though I had a great time, the food was delicious and atmosphere was good, it was a typical dinner. The staff was friendly and very helpful, accommodated our large group.
Very expensive and bad đ
Atmosphere: 1
Food: 1
Service: 1
Food was great! Customer service was friendly and professional! The atmosphere was inviting...definitely going back!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere as dull. I see why they have 3.7 star rating. Iâm not from here and this is the worst hibachi Iâve ever had. And itâs overpriced. The service was bad and the food isnât seasoned well. They take out a gratuity and still expect for you to pay more. Last time here.
Atmosphere: 1
Food: 1
Service: 1
I canât speak on the foodâbut thatâs not what this review is about. What I can comment on is the service, and unfortunately, it was deeply disappointing. We had a reservation for four, but upon arrival, the hostess abruptly asked, âHow many?â I replied, âFour⊠we have a reservation.â Without so much as checking, she curtly said, â15 minutes, have a seat.â My group was shocked by how dismissive she was.
We waited patiently, assuming our reservation would be honored. After 15 minutes, we checked in again. Her reply? âWeâre busy, there are people waiting,â as we watched walk-ins get seated ahead of us. So why even offer reservations?
We gave it ten more minutes, then decided to leave. Honestly, the whole experience felt exclusionaryâlike we werenât welcome. If customer service is any reflection of an establishment, this place didnât make the grade. Weâll take our business elsewhereâsomewhere respect still matters.
Customer beware.
Atmosphere: 1
Service: 1
Very delicious food. Service is great! My kids loved the fish pond
Atmosphere: 5
Food: 5
Service: 5
In town for a wedding and looking for a fun family dinner. Our 8 year old loves hibachi, other picky eaters in the family. Had a GREAT time. Food, entertainment from chef and service all excellent. My 3 year old is not a fan of the fire and eats almost nothing, server brought her ice cream when he saw she was not eating. Above and beyond thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Salad Dressing, Hibachi Chicken and Shrimp
Fantastic
Atmosphere: 5
Food: 5
Service: 5
This is my fifth time here in two years, and it's my last. The service is great, the atmosphere's okay, but the food is awful every single time. Today, everyone at my table took about ten bites and asked for to-go boxes.
Atmosphere: 3
Food: 2
Service: 5
Decent food. Has an awful smell when you enter.
Always love it here. Food is very good. Chefs are entertaining. Manager is funny and friendly
Restaurantji Recommends
Although the food was amazing I did not like that gratuity was included automatically. The service was ok. We came on Motherâs Day and we were early. There were only 3 tables with people including us but managed to forget our salad. The yum yum sauce was watery. The plum wine was the only enjoyable thing. I will not be returning. Also they had an all day dinner menu although we came during lunch hours.
Service and food was delicious. My salmon was cooked right. The portions were right for us. Now the reason for 3 stars: the bill. Not the amount, but the fact that they added an automatic 18% gratuity (party of 2) and then asked for another tip on the final bill. So if the service stunk, weâd still be charged the gratuity.
Friday and Saturday is dine in only they donât allow carry out as a option
The restaurant didn't live up to the standard I was expecting for a Hibachi experience
I was here for a birthday dinner with friends and family. Though I had a great time, the food was delicious and atmosphere was good, it was a typical dinner. The staff was friendly and very helpful, accommodated our large group.
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