Service today was very poor. The employee who checked me out handled the pasta with her bare hands and no gloves. Several noodles were scraped across her hands. When I said I no longer wanted the food because it had been touched, she became irritated and dumped the pasta back into the pan.
This felt unsafe and unsanitary, and I’m concerned for anyone who may have been served from that same pan afterward. None of the employees were wearing gloves, and the attitudes were unprofessional. There was also no greeting or basic customer service, especially disappointing on Christmas Eve.
Food: 5
Shavonna Littleton
There was one employee that’s wasn’t professional. She never listens to what the customer is saying. Every other employee I don’t have an issue with.
Atmosphere: 5
Food: 5
Service: 1
Muva TJ
The sauce is now sweet, No longer my cup of tea. No issues with customer service.
Tandi Liebelt
My slice of pepperoni pizza was perfect! The 2 guys who helped me where great! It was a mall so it's the atmosphere you'd expect! I'll be back for another slice or two sometime soon. Thank you for yall you do! Have a great night
Food: 5
Service: 5
Trevor
The service quality at the Sbarro is incredibly poor and does not represent Easton Town centers standard of service. Rude staff who hate their jobs and will do anything possible to give Easton patrons a negative experience. When ordering the disgruntled staff will stare at you with no greeting or even asking what you would like to order. Cashier will have an attitude when asking for a bag. He will also shake his head and demand a patron speak up louder. This type of behavior completely goes against both Sbarro and Easton Town Center standards of service quality. I would highly recommend management re-educate their staff on proper customer service.
Atmosphere: 1
Food: 4
Service: 1
Kwynn Richards
Stopped serving at 6pm when should be 7pm and denied service for a stromboli when there were 30 about to be thrown away, even offered an unnecessary tip, still received no food
Atmosphere: 1
Avner Moshe
It's a busy restaurant on a weekend. The pizza is OK. $5 a slice is a bit pricy for the quality. The staff is quick efficient but not very friendly. There are not chairs to sit, only high tables to eat standing up outside. There is no free parking in the area.
Atmosphere: 3
Food: 3
Service: 4
Mastan Hahaha
Very bad attitude, cold food, never eat this trash again.
Atmosphere: 1
Food: 1
Service: 1
Mariah Hooks
came to sbaro monday may 12 before closing this customer was being very rude to a employee that had dreads she called him slurs he remains calm even when she was doing so told her to have a good day and he was not going to argue with her even when she was trying to argue with him he is a very great employee will come back again the food was wonderful as well thank you sbaro for great food and service
Danny Guzman
The Tromboli was very tasty, but I didn't like the pizza. It's not like the old days.
(I got delivery) I love this pizza, it remind me of home and they have nice big slices!
alaina davis
Great pizza, arrived warm!
Vincent Lam
I would like to choose to get a Sbarro’s juicy NY style pizza slice when I want some fast food at Easton. Their pizzas are juicy and come out from the oven fast. I like the supreme pizza the most because of its various toppings. Salads and pastas are also available.
Judi Eaton
Sbarro is the best NY Style pizza you can find in Ohio!! And the meatballs are AMAZING!!!
Delia Loker
I got everything except the pizza sauce but it was still good
Service today was very poor. The employee who checked me out handled the pasta with her bare hands and no gloves. Several noodles were scraped across her hands. When I said I no longer wanted the food because it had been touched, she became irritated and dumped the pasta back into the pan.
This felt unsafe and unsanitary, and I’m concerned for anyone who may have been served from that same pan afterward. None of the employees were wearing gloves, and the attitudes were unprofessional. There was also no greeting or basic customer service, especially disappointing on Christmas Eve.
Food: 5
There was one employee that’s wasn’t professional. She never listens to what the customer is saying. Every other employee I don’t have an issue with.
Atmosphere: 5
Food: 5
Service: 1
The sauce is now sweet, No longer my cup of tea. No issues with customer service.
My slice of pepperoni pizza was perfect! The 2 guys who helped me where great! It was a mall so it's the atmosphere you'd expect! I'll be back for another slice or two sometime soon. Thank you for yall you do! Have a great night
Food: 5
Service: 5
The service quality at the Sbarro is incredibly poor and does not represent Easton Town centers standard of service. Rude staff who hate their jobs and will do anything possible to give Easton patrons a negative experience. When ordering the disgruntled staff will stare at you with no greeting or even asking what you would like to order. Cashier will have an attitude when asking for a bag. He will also shake his head and demand a patron speak up louder. This type of behavior completely goes against both Sbarro and Easton Town Center standards of service quality. I would highly recommend management re-educate their staff on proper customer service.
Atmosphere: 1
Food: 4
Service: 1
Stopped serving at 6pm when should be 7pm and denied service for a stromboli when there were 30 about to be thrown away, even offered an unnecessary tip, still received no food
Atmosphere: 1
It's a busy restaurant on a weekend. The pizza is OK. $5 a slice is a bit pricy for the quality. The staff is quick efficient but not very friendly. There are not chairs to sit, only high tables to eat standing up outside. There is no free parking in the area.
Atmosphere: 3
Food: 3
Service: 4
Very bad attitude, cold food, never eat this trash again.
Atmosphere: 1
Food: 1
Service: 1
came to sbaro monday may 12 before closing this customer was being very rude to a employee that had dreads she called him slurs he remains calm even when she was doing so told her to have a good day and he was not going to argue with her even when she was trying to argue with him he is a very great employee will come back again the food was wonderful as well thank you sbaro for great food and service
The Tromboli was very tasty, but I didn't like the pizza. It's not like the old days.
Restaurantji Recommends
(I got delivery) I love this pizza, it remind me of home and they have nice big slices!
Great pizza, arrived warm!
I would like to choose to get a Sbarro’s juicy NY style pizza slice when I want some fast food at Easton. Their pizzas are juicy and come out from the oven fast. I like the supreme pizza the most because of its various toppings. Salads and pastas are also available.
Sbarro is the best NY Style pizza you can find in Ohio!! And the meatballs are AMAZING!!!
I got everything except the pizza sauce but it was still good
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