I placed an order online for pick up. When I arrived to pick up the pizza I was informed that they ran out of dough and didn't have my order and they couldn't give me a refund. Getting a refund from sbarro is ridiculous, you have to go online and fill out a comment card and hope that they give you a refund either way you won't get it taken care of for a significant amount of time. You have to give them 5-7 business days to read and address your comment before you can even be sure of getting a response let alone a refund.
Clearly no one there cares about customers.
Atmosphere: 1
Food: 3
Service: 1
adoniyah green
Free slice when you download the app 💕✨
Atmosphere: 5
Food: 5
Service: 5
Montana Lex
Maaaan, give Cortez a raise. Respectful young man, courteous and great service. Love Sbarro’s, but sometimes the experience isn’t always up to par, however I’ll come back if it means driving 20 mins out my way with service like this.
Atmosphere: 5
Food: 5
Service: 5
Ramirez Vivian
Customer service was the worst.
Alma Garcia
Excellent service, excellent food
Atmosphere: 5
Food: 5
Service: 5
Lee
The little old woman with the glasses is very rude and disrespectful she’s trash
Black Bart
First time having breakfast pizza. , it was the guy who was with the pizza ovens idea. I’m glad he spoke first. Thank you!
Missy Greater
Mitch needs more training. He gets extremely overwhelmed with having 2-3 orders to prepare. He frantically fidgets and paces trying to figure out where to begin while we wait patiently for him to get in control of himself so he can prepare our orders. Nice guy but he needs training so he can work more efficiently and not stress himself out. His efforts are applauded, just has to lead how to execute.
Atmosphere: 5
Food: 5
Service: 3
Lindsay Gray
Awful company to work for. The managers will let you be verbally assaulted by coworkers and customers and do nothing about it. The GM lets his employees treat customers anyway they want. Im honestly shocked the West Town location is still opened.
UPtown branch delivered cold and staff very lazy
I placed an order online for pick up. When I arrived to pick up the pizza I was informed that they ran out of dough and didn't have my order and they couldn't give me a refund. Getting a refund from sbarro is ridiculous, you have to go online and fill out a comment card and hope that they give you a refund either way you won't get it taken care of for a significant amount of time. You have to give them 5-7 business days to read and address your comment before you can even be sure of getting a response let alone a refund.
Clearly no one there cares about customers.
Atmosphere: 1
Food: 3
Service: 1
Free slice when you download the app 💕✨
Atmosphere: 5
Food: 5
Service: 5
Maaaan, give Cortez a raise.
Respectful young man, courteous and great service.
Love Sbarro’s, but sometimes the experience isn’t always up to par, however I’ll come back if it means driving 20 mins out my way with service like this.
Atmosphere: 5
Food: 5
Service: 5
Customer service was the worst.
Excellent service, excellent food
Atmosphere: 5
Food: 5
Service: 5
The little old woman with the glasses is very rude and disrespectful she’s trash
First time having breakfast pizza. , it was the guy who was with the pizza ovens idea. I’m glad he spoke first. Thank you!
Mitch needs more training. He gets extremely overwhelmed with having 2-3 orders to prepare. He frantically fidgets and paces trying to figure out where to begin while we wait patiently for him to get in control of himself so he can prepare our orders. Nice guy but he needs training so he can work more efficiently and not stress himself out. His efforts are applauded, just has to lead how to execute.
Atmosphere: 5
Food: 5
Service: 3
Awful company to work for. The managers will let you be verbally assaulted by coworkers and customers and do nothing about it. The GM lets his employees treat customers anyway they want. Im honestly shocked the West Town location is still opened.
Restaurantji Recommends
Pizzas are delicious ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: NY Pepperoni Slice, Individual Pepperoni Stromboli
First time having breakfast pizza. , it was the guy who was with the pizza ovens idea. I’m glad he spoke first. Thank you!
First time having breakfast pizza. , it was the guy who was with the pizza ovens idea. I’m glad he spoke first. Thank you!
Pizza wasn’t baked completely and person working there was beyond rude.
Atmosphere: 3
Food: 3
Service: 1
Theyer are usually good, but the last time our pizza was cold.
Atmosphere: 4
Food: 4
Service: 4
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