Honestly if you’re gonna order delivery don’t even bother. They will send you with the wrong food when you waisted your money, they don’t know how to answer the phone no matter how many times you called. I tipped my driver $5 just for her to bring the wrong order I’m really pissed and won’t order here again. I will probably consider dining in but delivery is a no. You can’t even reach the manager. 😡😡😡
Atmosphere: 1
Food: 1
Service: 1
James Bryant
The food was Very tasty and satisfying, service wasn't really a thing. Your order is through a kiosk, and they bring it out. But you were welcomed as you came in which was nice. Price was a little high for what I'm usually used to. But to be expected in the city.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Shackburger
Benjamin Horn
decent burgers, good fries, and great shakes.
Dakota V
Worst shake shack I’ve ever eaten. Food sat for 30 minutes in the same place on a counter, pink cold burger. Loads of cheese. Would never go again unless management was flipped on its head.
Food: 1
Service: 1
Christina Crionas-Spence
We love Shake Shack but this particular location leaves a lot to be desired. The service was slow, the food was dry, the fries were refried, and the restaurant was uninspiring.
Atmosphere: 3
Food: 2
Service: 3
Isw Le Roux
The service is absolutely terrible! 1 Star is generous for this place! Please do better.
Atmosphere: 1
Food: 1
Service: 1
Andrew Klotz
Trying to get service was like getting a gold fish to eat steak. Don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
Mary Beth Ruttan
IMHO, Shake Shack has the best burgers, crinkle fries, and custard shakes of any fast food joint. Pricey but worth it.
Atmosphere: 5
Food: 5
Service: 5
Kevin Barta
After an hour long wait for a cheeseburger and fries, food somehow still came out as if it were sitting out. Far too overpriced even if the food was warm or if the wait was reasonable. Milkshake was warm so had to throw it out. Staff appeared to not be doing anything in the back. Very disappointed
Atmosphere: 1
Food: 2
Service: 1
Frank Luther
Some of the nicest staff ever! Walked up, not one but 2 ladies greeted me, assisted finding order. Staff at this location are amazingly friendly, professional, and quick... food was excellent I get the entire franchise now! So yummy, but staff make it amazing.
The dining experience here always feels special, no matter the occasion.
Ai'Mee D
First time visiting and my burger was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Maddy Rickman
Although I was unable to receive my food due to technical difficulties, I was able to speak to a manager, Kiona. She listened and was very understanding. I was able to get a refund no issues!
Service: 5
Sabrina Silva
Parking is very limited. Service was slow
Atmosphere: 4
Food: 5
Service: 3
Clean Extreme
Love the rooftop bar. Good food but when getting delivery they nearly always forget to put something in the bag
Honestly if you’re gonna order delivery don’t even bother. They will send you with the wrong food when you waisted your money, they don’t know how to answer the phone no matter how many times you called. I tipped my driver $5 just for her to bring the wrong order I’m really pissed and won’t order here again. I will probably consider dining in but delivery is a no. You can’t even reach the manager. 😡😡😡
Atmosphere: 1
Food: 1
Service: 1
The food was Very tasty and satisfying, service wasn't really a thing. Your order is through a kiosk, and they bring it out. But you were welcomed as you came in which was nice. Price was a little high for what I'm usually used to. But to be expected in the city.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Shackburger
decent burgers, good fries, and great shakes.
Worst shake shack I’ve ever eaten. Food sat for 30 minutes in the same place on a counter, pink cold burger. Loads of cheese. Would never go again unless management was flipped on its head.
Food: 1
Service: 1
We love Shake Shack but this particular location leaves a lot to be desired. The service was slow, the food was dry, the fries were refried, and the restaurant was uninspiring.
Atmosphere: 3
Food: 2
Service: 3
The service is absolutely terrible! 1 Star is generous for this place! Please do better.
Atmosphere: 1
Food: 1
Service: 1
Trying to get service was like getting a gold fish to eat steak. Don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
IMHO, Shake Shack has the best burgers, crinkle fries, and custard shakes of any fast food joint. Pricey but worth it.
Atmosphere: 5
Food: 5
Service: 5
After an hour long wait for a cheeseburger and fries, food somehow still came out as if it were sitting out. Far too overpriced even if the food was warm or if the wait was reasonable. Milkshake was warm so had to throw it out. Staff appeared to not be doing anything in the back. Very disappointed
Atmosphere: 1
Food: 2
Service: 1
Some of the nicest staff ever! Walked up, not one but 2 ladies greeted me, assisted finding order. Staff at this location are amazingly friendly, professional, and quick... food was excellent I get the entire franchise now! So yummy, but staff make it amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The dining experience here always feels special, no matter the occasion.
First time visiting and my burger was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Although I was unable to receive my food due to technical difficulties, I was able to speak to a manager, Kiona. She listened and was very understanding. I was able to get a refund no issues!
Service: 5
Parking is very limited. Service was slow
Atmosphere: 4
Food: 5
Service: 3
Love the rooftop bar.
Good food but when getting delivery they nearly always forget to put something in the bag
Atmosphere: 5
Food: 4
Service: 3
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