Starbucks

1784 N High St, Columbus
(614) 291-5692

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The Starbucks on High street offers a somewhat accessible environment, though there is room for improvement. Although it has a welcoming atmosphere and the store is quite clean, the store is often quite crowded with limited space to move around comfortably. For wheelchair users, there is flat ground and no entry stairs, but limited room and tight layout makes it difficult to navigate. The counters are at a good height. The Starbucks is quite small and can become very loud with...
I visited this Starbucks for an assignment for a Disability Studies class to look at the accessibility of the establishment. I feel that there are a few factors that could be considered non-accessible for certain people. First, in order to get into the building you have to be able to pull the door open which may not be doable by everyone. Second I noticed the inside space is pretty tight so if a wheelchair user were to try and navigate around there might be too tight of spaces...
Phenomenal customer service. It's rare to come across baristas that remember your name and the little things about you. Not including how positive they show up every day, not knowing what they are dealing with outside of work.

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