Starbucks
3861 E Broad St, Columbus
(614) 236-1409
Recent Reviews
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I want to start with saying thank you to the team working on 12/16/25 at 2pm for being so kind to me even though I ended up being in the wrong.
I ordered a trenta strawberry açaí & ended up coming back because to my tastebuds, it tasted like there was lemonade in there. I asked if it was possible to remake it & they did & we’re so kind the entire time, especially the gentleman with the beard wearing a black mask who was at the window. When I received the new drink, it tasted the same as the first one so I know it was definitely my bad for thinking it had lemonade. They most likely knew that they made it right the first time but were still kind enough to remake it for me which I appreciate so much : )
Atmosphere: 5
Food: 5
Service: 5
I go everyday and every barista is friendly, kind,and always has a smile. They welcome me everyday. I couldn't ask for a better store. Service is always quick. The store is clean. My drink is always amazing 👏 thank you for making my day better and brighter ✨️.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru at early 7 pm and they said they were closed, but on google it says they close at 9pm
Atmosphere: 2
Food: 3
Service: 1
Just wanted to shout out Trinity who was such a doll earlier today. She was incredibly personable, made conversation while I waited for my drink to be ready, and anticipated my needs. She was professional, genuine, and sweet. I hope she gets the recognition and pay she deserves!
Service: 5
Their drinks are disappointing. I just got a caramel crunch Frappuccino with no caramel or crunch and I don’t think coffee for that matter. It was whipped half frozen sugar water, staff needs to do better.
I drop my drink and Becca helped redo my drink and didn’t charge me. She even brought it out to me thank you so much ! You guys are great
Atmosphere: 5
Food: 5
Service: 5
I waited in line on the drive thru for my drink about 15-20 minutes AT the window. Just for strawberry lemonade refresher and that was all I ordered.
Service: 3
Bad experience
Atmosphere: 2
Food: 1
Service: 1
If you want fast service go to the drive thru. Waited 15 minutes inside for my order and only one customer in front of me. Went to the drive thru and was only about a minute to get my order.
Atmosphere: 2
Food: 5
Service: 3
Trinity was so sweet and amazing! She made great conversation and took extra care to make sure our order was taken care of.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is difficult to get to as it shares an driveway with a car wash and an apartment complex .
Atmosphere: 3
Food: 3
Service: 3
It’s my favorite spot to go and chill and relax with a nice fresh hot coffee
Atmosphere: 5
Food: 5
Service: 5
Such sweet workers!!
Atmosphere: 5
Food: 5
Service: 5
I love the staff they all are personable, they try to memorize your orders and friendly. Minus one staff member she's the shortest one their female and I don't know if she's Indian or what but she's always rude she never gives me a straw when I ask. If I need something else she's always got an attitude. I will go in the store at time just to avoid an interaction with her it's not a good one.
Atmosphere: 4
Food: 4
Service: 4
Fast service quick fast service
Atmosphere: 5
Food: 5
Service: 5
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